Technology

Manipulated video shared by Musk mimics Harris’ voice, raising concerns about AI in politics

New York — A manipulated video that mimics the voice of Vice President Kamala Harris saying things she did not say is raising concerns about the power of artificial intelligence to mislead with Election Day about three months away.

The video gained attention after tech billionaire Elon Musk shared it on his social media platform X on Friday evening without explicitly noting it was originally released as parody.

The video uses many of the same visuals as a real ad that Harris, the likely Democratic president nominee, released last week launching her campaign. But the video swaps out the voice-over audio with another voice that convincingly impersonates Harris.

“I, Kamala Harris, am your Democrat candidate for president because Joe Biden finally exposed his senility at the debate,” the voice says in the video. It claims Harris is a “diversity hire” because she is a woman and a person of color, and it says she doesn’t know “the first thing about running the country.” The video retains “Harris for President” branding. It also adds in some authentic past clips of Harris.

Mia Ehrenberg, a Harris campaign spokesperson, said in an email to The Associated Press: “We believe the American people want the real freedom, opportunity and security Vice President Harris is offering; not the fake, manipulated lies of Elon Musk and Donald Trump.”

The widely shared video is an example of how lifelike AI-generated images, videos or audio clips have been utilized both to poke fun and to mislead about politics as the United States draws closer to the presidential election. It exposes how, as high-quality AI tools have become far more accessible, there remains a lack of significant federal action so far to regulate their use, leaving rules guiding AI in politics largely to states and social media platforms.

The video also raises questions about how to best handle content that blurs the lines of what is considered an appropriate use of AI, particularly if it falls into the category of satire.

The original user who posted the video, a YouTuber known as Mr Reagan, has disclosed both on YouTube and on X that the manipulated video is a parody. But Musk’s post, which has been viewed more than 123 million times, according to the platform, only includes the caption “This is amazing” with a laughing emoji.

X users who are familiar with the platform may know to click through Musk’s post to the original user’s post, where the disclosure is visible. Musk’s caption does not direct them to do so.

While some participants in X’s “community note” feature to add context to posts have suggested labeling Musk’s post, no such label had been added to it as of Sunday afternoon. Some users online questioned whether his post might violate X’s policies, which say users “may not share synthetic, manipulated, or out-of-context media that may deceive or confuse people and lead to harm.”

The policy has an exception for memes and satire as long as they do not cause “significant confusion about the authenticity of the media.”

Musk endorsed former President Donald Trump, the Republican nominee, earlier this month. Neither Mr Reagan nor Musk immediately responded to emailed requests for comment Sunday.

Two experts who specialize in AI-generated media reviewed the fake ad’s audio and confirmed that much of it was generated using AI technology.

One of them, University of California, Berkeley, digital forensics expert Hany Farid, said the video shows the power of generative AI and deepfakes.

“The AI-generated voice is very good,” he said in an email. “Even though most people won’t believe it is VP Harris’ voice, the video is that much more powerful when the words are in her voice.”

He said generative AI companies that make voice-cloning tools and other AI tools available to the public should do better to ensure their services are not used in ways that could harm people or democracy.

Rob Weissman, co-president of the advocacy group Public Citizen, disagreed with Farid, saying he thought many people would be fooled by the video.

“I don’t think that’s obviously a joke,” Weissman said in an interview. “I’m certain that most people looking at it don’t assume it’s a joke. The quality isn’t great, but it’s good enough. And precisely because it feeds into preexisting themes that have circulated around her, most people will believe it to be real.”

Weissman, whose organization has advocated for Congress, federal agencies and states to regulate generative AI, said the video is “the kind of thing that we’ve been warning about.”

Other generative AI deepfakes in both the U.S. and elsewhere would have tried to influence voters with misinformation, humor or both.

In Slovakia in 2023, fake audio clips impersonated a candidate discussing plans to rig an election and raise the price of beer days before the vote. In Louisiana in 2022, a political action committee’s satirical ad superimposed a Louisiana mayoral candidate’s face onto an actor portraying him as an underachieving high school student.

Congress has yet to pass legislation on AI in politics, and federal agencies have only taken limited steps, leaving most existing U.S. regulation to the states. More than one-third of states have created their own laws regulating the use of AI in campaigns and elections, according to the National Conference of State Legislatures.

Beyond X, other social media companies also have created policies regarding synthetic and manipulated media shared on their platforms. Users on the video platform YouTube, for example, must reveal whether they have used generative artificial intelligence to create videos or face suspension.

Can tech help solve the Los Angeles homeless crisis? Finding shelter may someday be a click away

LOS ANGELES — Billions of dollars have been spent on efforts to get homeless people off the streets in California, but outdated computer systems with error-filled data are all too often unable to provide even basic information like where a shelter bed is open on any given night, inefficiencies that can lead to dire consequences.

The problem is especially acute in Los Angeles, where more than 45,000 people — many suffering from serious mental illness, substance addictions or both — live in litter-strewn encampments that have spread into virtually every neighborhood, and where rows of rusting RVs line entire blocks.

Even in the state that is home to Silicon Valley, technology has not kept up with the long-running crisis. In an age when anyone can book a hotel room or rent a car with a few strokes on a mobile phone, no system exists that provides a comprehensive listing of available shelter beds in Los Angeles County, home to more than 1 in 5 unhoused people in the U.S.

Mark Goldin, chief technology officer for Better Angels United, a nonprofit group, described L.A.’s technology as “systems that don’t talk to one another, lack of accurate data, nobody on the same page about what’s real and isn’t real.”

The systems can’t answer “exactly how many people are out there at any given time. Where are they?” he said.

The ramifications for people living on the streets could mean whether someone sleeps another night outside or not, a distinction that can be life-threatening.

“They are not getting the services to the people at the time that those people either need the service, or are mentally ready to accept the services,” said Adam Miller, a tech entrepreneur and CEO of Better Angels.

The problems were evident at a filthy encampment in the city’s Silver Lake neighborhood, where Sara Reyes, executive director of SELAH Neighborhood Homeless Coalition, led volunteers distributing water, socks and food to homeless people, including one who appeared unconscious.

She gave out postcards with the address of a nearby church where the coalition provides hot food and services. A small dog bolted out of a tent, frantically barking, while a disheveled man wearing a jacket on a blistering hot day shuffled by a stained mattress.

At the end of the visit Reyes began typing notes into her mobile phone, which would later be retyped into a coalition spreadsheet and eventually copied again into a federal database.

“Anytime you move it from one medium to another, you can have data loss. We know we are not always getting the full picture,” Reyes said. The “victims are the people the system is supposed to serve.”

The technology has sputtered while the homeless population has soared. Some ask how can you combat a problem without reliable data to know what the scope is? An annual tally of homeless people in the city recently found a slight decline in the population, but some experts question the accuracy of the data, and tents and encampments can be seen just about everywhere.

Los Angeles Mayor Karen Bass has pinpointed shortcomings with technology as among the obstacles she faces in homelessness programs and has described the city’s efforts to slow the crisis as “building the plane while flying it.”

She said earlier this year that three to five homeless people die every day on the streets of L.A.

On Thursday, Gov. Gavin Newsom ordered state agencies to start removing homeless encampments on state land in his boldest action yet following a Supreme Court ruling allowing cities to enforce bans on sleeping outside in public spaces.

There is currently no uniform practice for caseworkers to collect and enter information into databases on the homeless people they interview, including notes taken on paper. The result: Information can be lost or recorded incorrectly, and it becomes quickly outdated with the lag time between interviews and when it’s entered into a database. 

The main federal data system, known as the Homeless Management Information System, or HMIS, was designed as a desktop application, making it difficult to operate on a mobile phone.

“One of the reasons the data is so bad is because what the case managers do by necessity is they take notes, either on their phones or on scrap pieces of paper or they just try to remember it, and they don’t typically input it until they get back to their desk” hours, days, a week or even longer afterward, Miller said.

Every organization that coordinates services for homeless people uses an HMIS program to comply with data collection and reporting standards mandated by the U.S. Department of Housing and Urban Development. But the systems are not all compatible.

Sam Matonik, associate director of data at L.A.-based People Assisting the Homeless, a major service provider, said his organization is among those that must reenter data because Los Angeles County uses a proprietary data system that does not talk to the HMIS system.  

“Once you’re manually double-entering things, it opens the door for all sorts of errors,” Matonik said. “Small numerical errors are the difference between somebody having shelter and not.”

Bevin Kuhn, acting deputy chief of analytics for the Los Angeles Homeless Services Authority, the agency that coordinates homeless housing and services in Los Angeles County, said work is underway to create a database of 23,000 beds by the end of the year as part of technology upgrades.

For case managers, “just seeing … the general bed availability is challenging,” Kuhn said.

Among other changes is a reboot of the HMIS system to make it more compatible with mobile apps and developing a way to measure if timely data is being entered by case workers, Kuhn said.

It’s not uncommon for a field worker to encounter a homeless person in crisis who needs immediate attention, which can create delays in collecting data. Los Angeles Homeless Services Authority aims for data to be entered in the system within 72 hours, but that benchmark is not always met.

In hopes of filling the void, Better Angels assembled a team experienced in building large-scale software applications. They are constructing a mobile-friendly prototype for outreach workers — to be donated to participating groups in Los Angeles County — that will be followed by systems for shelter operators and a comprehensive shelter bed database.

Since homeless people are transient and difficult to locate for follow-up services, one feature would create a map of places where an individual had been encountered, allowing case managers to narrow the search.

Services are often available, but the problem is linking them with a homeless person in real time. So, a data profile would show services the individual received in the past, medical issues and make it easy to contact health workers, if needed.

As a secondary benefit — if enough agencies and providers agree to participate — the software could produce analytical information and data visualizations, spotlighting where homeless people are moving around the county, or concentrations of where homeless people have gathered.

One key goal for the prototypes: ease of use even for workers with scant digital literacy. Information entered into the app would be immediately unloaded to the database, eliminating the need for redundant reentries while keeping information up to date.

Time is often critical. Once a shelter bed is located, there is a 48-hour window for the spot to be claimed, which Reyes says happens only about half the time. The technology is so inadequate, the coalition sometimes doesn’t learn a spot is open until it has expired.

She has been impressed with the speed of the Better Angels app, which is in testing, and believes it would cut down on the number of people who miss the housing window, as well as create more reliability for people trying to obtain services.

“I’m hoping Better Angels helps us put the human back into this whole situation,” Reyes said.  

US claims TikTok collected user views on issues like abortion, gun control

WASHINGTON — In a fresh broadside against one of the world’s most popular technology companies, the Justice Department late Friday accused TikTok of harnessing the capability to gather bulk information on users based on views on divisive social issues like gun control, abortion and religion.

Government lawyers wrote in a brief filed to the federal appeals court in Washington that TikTok and its Beijing-based parent company ByteDance used an internal web-suite system called Lark to enable TikTok employees to speak directly with ByteDance engineers in China.

TikTok employees used Lark to send sensitive data about U.S. users, information that has wound up being stored on Chinese servers and accessible to ByteDance employees in China, federal officials said.

One of Lark’s internal search tools, the filing states, permits ByteDance and TikTok employees in the U.S. and China to gather information on users’ content or expressions, including views on sensitive topics, such as abortion or religion. Last year, The Wall Street Journal reported TikTok had tracked users who watched LGBTQ content through a dashboard the company said it had since deleted.

The new court documents represent the government’s first major defense in a consequential legal battle over the future of the popular social media platform, which is used by more than 170 million Americans. Under a law signed by President Joe Biden in April, the company could face a ban in a few months if it doesn’t break ties with ByteDance.

The measure was passed with bipartisan support after lawmakers and administration officials expressed concerns that Chinese authorities could force ByteDance to hand over U.S. user data or sway public opinion towards Beijing’s interests by manipulating the algorithm that populates users’ feeds.

The Justice Department warned, in stark terms, of the potential for what it called “covert content manipulation” by the Chinese government, saying the algorithm could be designed to shape content that users receive.

“By directing ByteDance or TikTok to covertly manipulate that algorithm; China could for example further its existing malign influence operations and amplify its efforts to undermine trust in our democracy and exacerbate social divisions,” the brief states.

The concern, they said, is more than theoretical, alleging that TikTok and ByteDance employees are known to engage in a practice called “heating” in which certain videos are promoted in order to receive a certain number of views. While this capability enables TikTok to curate popular content and disseminate it more widely, U.S. officials posit it can also be used for nefarious purposes.

Justice Department officials are asking the court to allow a classified version of its legal brief, which won’t be accessible to the two companies.

Nothing in the redacted brief “changes the fact that the Constitution is on our side,” TikTok spokesperson Alex Haurek said in a statement.

“The TikTok ban would silence 170 million Americans’ voices, violating the 1st Amendment,” Haurek said. “As we’ve said before, the government has never put forth proof of its claims, including when Congress passed this unconstitutional law. Today, once again, the government is taking this unprecedented step while hiding behind secret information. We remain confident we will prevail in court.”

In the redacted version of the court documents, the Justice Department said another tool triggered the suppression of content based on the use of certain words. Certain policies of the tool applied to ByteDance users in China, where the company operates a similar app called Douyin that follows Beijing’s strict censorship rules.

But Justice Department officials said other policies may have been applied to TikTok users outside of China. TikTok was investigating the existence of these policies and whether they had ever been used in the U.S. in, or around, 2022, officials said.

The government points to the Lark data transfers to explain why federal officials do not believe that Project Texas, TikTok’s $1.5 billion mitigation plan to store U.S. user data on servers owned and maintained by the tech giant Oracle, is sufficient to guard against national security concerns.

In its legal challenge against the law, TikTok has heavily leaned on arguments that the potential ban violates the First Amendment because it bars the app from continued speech unless it attracts a new owner through a complex divestment process. It has also argued divestment would change the speech on the platform because a new social platform would lack the algorithm that has driven its success.

In its response, the Justice Department argued TikTok has not raised any valid free speech claims, saying the law addresses national security concerns without targeting protected speech, and argues that China and ByteDance, as foreign entities, aren’t shielded by the First Amendment.

TikTok has also argued the U.S. law discriminates on viewpoints, citing statements from some lawmakers critical of what they viewed as an anti-Israel tilt on the platform during its war in Gaza.

Justice Department officials disputes that argument, saying the law at issue reflects their ongoing concern that China could weaponize technology against U.S. national security, a fear they say is made worse by demands that companies under Beijing’s control turn over sensitive data to the government. They say TikTok, under its current operating structure, is required to be responsive to those demands.

Oral arguments in the case is scheduled for September. 

US, Taiwan, China race to improve military drone technology  

washington — This week, as Taiwan was preparing for the start of its Han Kuang military exercises, its air defense system detected a Chinese drone circling the island. This was the sixth time that China had sent a drone to operate around Taiwan since 2023.

Drones like the one that flew around Taiwan, which are tasked with dual-pronged missions of reconnaissance and intimidation, are just a small part of a broader trend that is making headlines from Ukraine to the Middle East to the Taiwan Strait and is changing the face of warfare. 

The increasing role that unmanned aerial vehicles, or UAVs, play and rising concern about a Chinese invasion of democratically ruled Taiwan is pushing Washington, Beijing and Taipei to improve the sophistication, adaptability and cost of drone technology.

‘Hellscape’ strategy

Last August, the Pentagon launched a $1 billion Replicator Initiative to create air, sea and land drones in the “multiple thousands,” according to the Defense Department’s Innovation Unit. The Pentagon aims to build that force of drones by August 2025.

The initiative is part of what U.S. Admiral Samuel Paparo recently described to The Washington Post as a “hellscape” strategy, which aims to counter a Chinese invasion of Taiwan through the deployment of thousands of unmanned drones in the air and sea between the island and China.

“The benefits of unmanned systems are that you get cheap, disposable mass that’s low cost. If a drone gets shot down, the only people that are crying about it are the accountants,” said Zachary Kallenborn, a policy fellow at George Mason University. “You can use them at large amounts of scale and overwhelm your opponents as well as degrade their defensive capabilities.”

The hellscape strategy, he added, aims to use lots of cheap drones to try to hold back China from attacking Taiwan.

Drone manufacturing supremacy

China has its own plans under way and is the world’s largest manufacturer of commercial drones. In a news briefing after Paparo’s remarks to the Post, it warned Washington that it was playing with fire. 

“Those who clamor for turning others’ homeland into hell should get ready for burning in hell themselves,” said Senior Colonel Wu Qian, spokesperson for the Chinese defense ministry.

“The People’s Liberation Army is able to fight and win in thwarting external interference and safeguarding our national sovereignty and territorial integrity. Threats and intimidation never work on us,” Wu said.

China’s effort to expand its use of drones has been bolstered, analysts say, by leader Xi Jinping’s emphasis on technology and modernization in the military, something he highlighted at a top-level party meeting last week.

“China’s military is developing more than 50 types of drones with varying capabilities, amassing a fleet of tens of thousands of drones, potentially 10 times larger than Taiwan and the U.S. combined,” Michael Raska, assistant professor at Singapore’s Nanyang Technological University, told VOA in an email. “This quantitative edge currently fuels China’s accelerating military modernization, with drones envisioned for everything from pre-conflict intel gathering to swarming attacks.”

Analysts add that China’s commercial drone manufacturing supremacy aids its military in the push for drone development. China’s DJI dominates in production and sale of household drones, accounting for 76% of the worldwide consumer market in 2021.

The scale of production and low price of DJI drones could put China in an advantageous position in a potential drone war, analysts say.

“In Russia and Ukraine, if you have a lot of drones – even if they’re like the commercial off-the-shelf things, DJI drones you can buy at Costco – and you throw hundreds of them at an air defense system, that’s going to create a large problem,” said Major Emilie Stewart, a research analyst at the China Aerospace Studies Institute.

China denies it is seeking to use commercial UAV technology for future conflicts.

“China has always been committed to maintaining global security and regional stability and has always opposed the use of civilian drones for military purposes,” Liu Pengyu, spokesperson for the Chinese Embassy in Washington, told VOA. “We are firmly opposed to the U.S.’s military ties with Taiwan and its effort of arming Taiwan.”

Drone force

With assistance from its American partners, pressure from China and lessons from Ukraine, Taiwan has been pushing to develop its own domestic drone warfare capabilities.

The United States has played a pivotal role in Taiwan’s drone development, and just last week it pledged to sell $360 million of attack drones to the Taipei Economic and Cultural Representative Office, or TECRO, Taiwan’s de facto embassy in Washington.

“Taiwan will continue to build a credible deterrence and work closely with like-minded partners, including the United States, to preserve peace and stability in the region,” TECRO told VOA when asked about the collaboration between Taipei and Washington. “We have no further information to share at this moment.”

The effort to incorporate drones into its defense is crucial for Taiwan, said Eric Chan, a senior nonresident fellow at the Global Taiwan Institute.

“The biggest immediate effects of the U.S. coming into this mass UAV game is to give Taiwan a bigger advantage to be able to, first, detect their enemy and, second, help them build a backstop to their own capabilities as well,” Chan said.

With the potential for China to consider using drones in an urban conflict environment, Taiwan is recognizing the importance of stepping up its counter-drone defense systems.

“After multiple intrusions of Chinese drones in outlying islands, the Taiwan Ministry of Defense now places great emphasis on anti-drone capabilities,” said Yu-Jiu Wang, chief executive of Tron Future, an anti-drone company working with the Taiwanese military.

The demand is one that Wang said his company is willing and ready to fill.

CrowdStrike: More machines fixed as customers, regulators await details on what caused meltdown 

AUSTIN, Tex. — Cybersecurity firm CrowdStrike says a “significant number” of the millions of computers that crashed on Friday, causing global disruptions, are back in operation as its customers and regulators await a more detailed explanation of what went wrong. 

A defective software update sent by CrowdStrike to its customers disrupted airlines, banks, hospitals and other critical services Friday, affecting about 8.5 million machines running Microsoft’s Windows operating system. The painstaking work of fixing it has often required a company’s IT crew to manually delete files on affected machines. 

CrowdStrike said late Sunday in a blog post that it was starting to implement a new technique to accelerate remediation of the problem. 

Shares of the Texas-based cybersecurity company have dropped nearly 30% since the meltdown, knocking off billions of dollars in market value. 

The scope of the disruptions has also caught the attention of government regulators, including antitrust enforcers, though it remains to be seen if they take action against the company. 

“All too often these days, a single glitch results in a system-wide outage, affecting industries from healthcare and airlines to banks and auto-dealers,” said Lina Khan, chair of the U.S. Federal Trade Commission, in a Sunday post on the social media platform X. “Millions of people and businesses pay the price. These incidents reveal how concentration can create fragile systems.” 

India ed-tech firm Byju’s founder faces reckoning as startup implodes

NEW DELHI — Byju Raveendran, an Indian mathematics whiz who soared from teacher to startup billionaire before his education-technology company imploded this year, now faces his biggest test.

The future of Raveendran’s eponymous Byju’s online coaching firm rests with India’s courts after the country’s biggest startup, once loved by global investors who valued it at $22 billion, crashed below $2 billion in valuation.

The 44-year-old founder last week lost control of the company as a tribunal kick-started an insolvency process.

Accused of “financial mismanagement and compliance issues,” the son of a family of teachers from a small village in south India faces a reckoning that will test the ingenuity that made him a poster child for India’s startups.

His formerly high-flying company was eventually brought low when it could not pay $19 million in sponsorship dues to India’s cricket federation, prompting a tribunal to suspend Byju’s board and make Raveendran report to a court-appointed restructuring expert.

An appeals tribunal is expected to hold a hearing on Monday on whether Byju’s insolvency process should be quashed after the former billionaire argued in court his company is solvent and that insolvency could shut it down and cost the jobs of 27,000 staff, including teachers. Insolvency also would not bode well for Byju’s backers, such as Dutch technology investor Prosus.

Raveendran denies the allegations of mismanagement and wrongdoing at his firm, which has in recent months faced lawsuits over unpaid loans and boardroom battles with foreign investors that went public.

Potential insolvency is a dramatic turn of events for an entrepreneur described by one person who has worked with him as an extremely passionate and goal-oriented person who might adopt “an abrasive approach” in a crisis.

Raveendran presented a “suave, nice and polished” image, appearing to heed advice, but “eventually there was a trust deficit,” said another executive who quit last year as a Byju’s senior vice president.

“He said things are improving, don’t worry, we have the money,” the former executive said.

Raveendran and a Byju’s spokesperson did not respond to requests for comment.

Byju’s downfall: ‘Our fair share of mistakes’

An engineer by training, he started Byju’s in 2011 with physical classes after friends urged him to go into teaching.

Raveendran, who aced a premier Indian management exam “with a score of 100 percentile, not once but twice,” according to the company website, started what would become his empire with his wife Divya Gokulnath, 38, a former student of his.

In education-obsessed India, Raveendran hit gold by offering online teaching programs priced from $100 to $300. He got a mammoth boost when the COVID-19 pandemic sent students indoors. At the height of his fame in 2021, he and his wife had a net worth of $4 billion, Forbes reckoned.

Now all that is in tatters.

Behind the reversal of Byju’s meteoric success, say executives and advisers who worked with Raveendran, is that he overruled associates and expanded the business through expensive acquisitions, splurging on marketing and being slow to address problems such as sales agents adopting aggressive tactics to mis-sell courses that damaged the company’s reputation.

With the backing of investors like General Atlantic, Prosus and Facebook founder Mark Zuckerberg’s philanthropy venture, Raveendran spent millions on acquisitions, and the company says it has 150 million students in over 100 countries.

“While growing fast, as I’ve accepted multiple times, we’ve made our fair share of mistakes,” Raveendran told an interviewer last year at the World Economic Forum in Davos.

As he battled crises, the CEO also said decisions to lay off some of its then-50,000 employees and slash branding expenses would help strengthen loss-making Byju’s and turn its cashflow positive.

“Every country needs a Byju’s,” he said.

Airlines resume services after global IT crash wreaks havoc

Paris — Airlines were gradually coming back online Saturday after global carriers, banks and financial institutions were thrown into turmoil by one of the biggest IT crashes in recent years, caused by an update to an antivirus program.

Passenger crowds had swelled at airports Friday to wait for news as dozens of flights were canceled and operators struggled to keep services on track, after an update to a program operating on Microsoft Windows crashed systems worldwide.

Multiple U.S. airlines and airports across Asia said they were now resuming operations, with check-in services restored in Hong Kong, South Korea and Thailand, and mostly back to normal in India and Indonesia and at Singapore’s Changi Airport as of Saturday afternoon.

“The check-in systems have come back to normal [at Thailand’s five major airports]. There are no long queues at the airports as we experienced yesterday,” Airports of Thailand President Keerati Kitmanawat told reporters at Don Mueang airport in Bangkok.

Microsoft said the issue began at 1900 GMT on Thursday, affecting Windows users running the CrowdStrike Falcon cybersecurity software.

CrowdStrike said it had rolled out a fix for the problem, and the company’s boss, George Kurtz, told U.S. news channel CNBC he wanted to “personally apologize to every organization, every group and every person who has been impacted.”

It also said it could take a few days to return to normal.

U.S. President Joe Biden’s team was talking to CrowdStrike and those affected by the glitch “and is standing by to provide assistance as needed,” the White House said in a statement.

“Our understanding is that flight operations have resumed across the country, although some congestion remains,” a senior US administration official said.

Other industries

Reports from the Netherlands and Britain suggested health services might have been affected by the disruption, meaning the full impact might not yet be known.

Media companies were also hit, with Britain’s Sky News saying the glitch had ended its Friday morning news broadcasts, and Australia’s ABC similarly reporting major difficulties.

By Saturday, services in Australia had mostly returned to normal, but Sydney Airport was still reporting flight delays.

Australian authorities warned of an increase in scam and phishing attempts following the outage, including people offering to help reboot computers and asking for personal information or credit card details.

Banks in Kenya and Ukraine reported issues with their digital services, while some mobile phone carriers were disrupted and customer services in a number of companies went down.

“The scale of this outage is unprecedented and will no doubt go down in history,” said Junade Ali of Britain’s Institution of Engineering and Technology, adding that the last incident approaching the same scale was in 2017.

 

Flight chaos

While some airports halted all flights, in others airline staff resorted to manual check-ins for passengers, leading to long lines and frustrated travelers.

The U.S. Federal Aviation Administration initially ordered all flights grounded “regardless of destination,” although airlines later said they were reestablishing their services and working through the backlog.

India’s largest airline, Indigo, said operations had been “resolved,” in a statement posted on social media platform X.

“While the outage has been resolved and our systems are back online, we are diligently working to resume normal operations, and we expect this process to extend into the weekend,” the carrier said Saturday.

A passenger told AFP that the situation was returning to normal at Delhi Airport by midnight on Saturday with only slight delays in international flights.

Low-cost carrier AirAsia said it was still trying to get back online and had been “working around the clock toward recovering its departure control systems” after the global outage. It recommended passengers arrive early at airports and be ready for “manual check-in” at airline counters.

Chinese state media said Beijing’s airports had not been affected.

In Europe, major airports, including Berlin’s, which had suspended all flights earlier on Friday, said departures and arrivals were resuming.

‘Common cause’

Companies were left patching up their systems and trying to assess the damage, even as officials tried to tamp down panic by ruling out foul play.

CrowdStrike’s Kurtz said in a statement his teams were “fully mobilized” to help affected customers and “a fix has been deployed.”

But Oli Buckley, a professor at Britain’s Loughborough University, was one of many experts who questioned the ease of rolling out a proper fix.

“While experienced users can implement the workaround, expecting millions to do so is impractical,” he said.

Other experts said the incident should prompt a widespread reconsideration of how reliant societies are on a handful of tech companies for such an array of services.

“We need to be aware that such software can be a common cause of failure for multiple systems at the same time,” said John McDermid, a professor at York University in Britain.

He said infrastructure should be designed “to be resilient against such common cause problems.”

Microsoft users worldwide report widespread outages affecting banks, airlines, broadcasters

WELLINGTON, New Zealand — Microsoft users worldwide, including banks and airlines, reported widespread outages on Friday, hours after the technology company said it was gradually fixing an issue affecting access to Microsoft 365 apps and services.

The cause, exact nature and scale of the outage was unclear. Microsoft appeared to suggest in its X posts that the situation was improving but escalating outages were still being reported around the world hours later.

The website DownDectector, which tracks user-reported internet outages, recorded growing outages in services at Visa, ADT security and Amazon, and airlines including American Airlines and Delta.

News outlets in Australia reported that airlines, telecommunications providers and banks, and media broadcasters were disrupted as they lost access to computer systems. Some New Zealand banks said they were also offline.

Microsoft 365 posted on X that the company was “working on rerouting the impacted traffic to alternate systems to alleviate impact in a more expedient fashion” and that they were “observing a positive trend in service availability.”

The company did not respond to a request for comment. It did not explain the cause of the outage further.

Australian outages reported on the site included the banks NAB, Commonwealth and Bendigo, and the airlines Virgin Australia and Qantas, as well as internet and phone providers such as Telstra.

News outlets in Australia — including the ABC and Sky News — were unable to broadcast on their TV and radio channels, and reported sudden shutdowns of Windows-based computers.

An X user posted a screenshot of an alert from the company Crowdstrike that said the company was aware of “reports of crashes on Windows hosts” related to its Falcon Sensor platform. The alert was posted on a password-protected Crowdstrike site and could not be verified. Crowdstrike did not respond to a request for comment.

Recent outages highlight need for stronger African internet

Nairobi, Kenya — Experts say Africa needs to invest in robust infrastructure if the continent is to have reliable internet after recent outages due to underwater cable failures highlighted the continent’s reliance on single-path connectivity.

Disruptions in March and May caused online banking problems and communication delays. Businesses experienced interruptions in many countries.

In March, on the Atlantic coast of West Africa, four submarine cables that deliver the internet to at least 17 countries went offline.

Less than two months later, Eastern and Southern Africa experienced outages after two undersea cables were damaged. In Tanzania, the U.S. Embassy in Dar es Salaam closed for two days due to the disruption.

Ben Gumo, a Kenyan who relies on the internet to sell clothes, shoes and children’s wares, said he lost business during the May disruption.

“Someone … puts stuff in the [online] basket, but because of the outage he cannot complete the sale, so he cancels,” Gumo said, adding that he couldn’t update his website with new products.

According to the telecommunications research company Telegeography, over 100 cable cuts occur globally each year. Experts blame undersea volcanic activity, rock falls, recent rainfall and currents in rivers that are much stronger than when some of the cables were built.

Manmade activities also cause disruptions. According to one report, a ship was attacked in the Red Sea and drifted, its anchor pulling up three underwater cables.

Mike Last works with the West Indian Ocean Cable Company, which operates in 20 African countries and has built 36 data centers. He said recent disruptions prompted government officials and businesspeople to recognize the need for better internet infrastructure.

“What it made people realize is that you have to invest in a reliable network, you have to invest in redundancy,” Last said, meaning that internet service is provided by more than one source. “We’ve seen a real boom in clients coming to us wanting connectivity on the new subsea systems.”

Some countries can stay online when one internet source is cut off, although service is often slow and not stable, because service providers and telecommunication carriers invested in more than one international connection.

According to the World Bank, sub-Saharan Africa’s digital infrastructure coverage, access and quality are far behind those of other regions.

However, Africa is embracing the digital future. According to the Submarine Cable Networks, 37 countries have at least one subsea cable connection, and 20 countries have more than two subsea cables.

Last said cables planned by Google and Meta will improve connectivity.

One of the new cables, he said, has a high capacity. Another new cable — named 2Africa and led by Meta, the parent company of Facebook — is being built all the way around Africa.

“It brings a lot of capacity to Africa, and that will help,” Last said.

Experts warn that disparities in connectivity across Africa are expected, but that the development of infrastructure, government policies and private sector investments can accelerate growth.

From basement to battlefield: Ukrainian startups create low-cost robots to fight Russia

Northern Ukraine — Struggling with manpower shortages, overwhelming odds and uneven international assistance, Ukraine hopes to find a strategic edge against Russia in an abandoned warehouse or a factory basement.

An ecosystem of laboratories in hundreds of secret workshops is leveraging innovation to create a robot army that Ukraine hopes will kill Russian troops and save its own wounded soldiers and civilians.

Defense startups across Ukraine — about 250 according to industry estimates — are creating the killing machines at secret locations that typically look like rural car repair shops.

Employees at a startup run by entrepreneur Andrii Denysenko can put together an unmanned ground vehicle called the Odyssey in four days at a shed used by the company. Its most important feature is the price tag: $35,000, or roughly 10% of the cost of an imported model.

Denysenko asked that The Associated Press not publish details of the location to protect the infrastructure and the people working there.

The site is partitioned into small rooms for welding and body work. That includes making fiberglass cargo beds, spray-painting the vehicles gun-green and fitting basic electronics, battery-powered engines, off-the-shelf cameras and thermal sensors.

The military is assessing dozens of new unmanned air, ground and marine vehicles produced by the no-frills startup sector, whose production methods are far removed from giant Western defense companies.

A fourth branch of Ukraine’s military — the Unmanned Systems Forces — joined the army, navy and air force in May.

Engineers take inspiration from articles in defense magazines or online videos to produce cut-price platforms. Weapons or smart components can be added later.

“We are fighting a huge country, and they don’t have any resource limits. We understand that we cannot spend a lot of human lives,” said Denysenko, who heads the defense startup UkrPrototyp. “War is mathematics.”

One of its drones, the car-sized Odyssey, spun on its axis and kicked up dust as it rumbled forward in a cornfield in the north of the country last month.

The 800-kilogram (1,750-pound) prototype that looks like a small, turretless tank with its wheels on tracks can travel up to 30 kilometers (18.5 miles) on one charge of a battery the size of a small beer cooler.

The prototype acts as a rescue-and-supply platform but can be modified to carry a remotely operated heavy machine gun or sling mine-clearing charges.

“Squads of robots … will become logistics devices, tow trucks, minelayers and deminers, as well as self-destructive robots,” a government fundraising page said after the launch of Ukraine’s Unmanned Systems Forces. “The first robots are already proving their effectiveness on the battlefield.”

Mykhailo Fedorov, the deputy prime minister for digital transformation, is encouraging citizens to take free online courses and assemble aerial drones at home. He wants Ukrainians to make a million of flying machines a year.

“There will be more of them soon,” the fundraising page said. “Many more.”

Denysenko’s company is working on projects including a motorized exoskeleton that would boost a soldier’s strength and carrier vehicles to transport a soldier’s equipment and even help them up an incline. “We will do everything to make unmanned technologies develop even faster. [Russia’s] murderers use their soldiers as cannon fodder, while we lose our best people,” Fedorov wrote in an online post.

Ukraine has semi-autonomous attack drones and counter-drone weapons endowed with AI and the combination of low-cost weapons and artificial intelligence tools is worrying many experts who say low-cost drones will enable their proliferation.

Technology leaders to the United Nations and the Vatican worry that the use of drones and AI in weapons could reduce the barrier to killing and dramatically escalate conflicts.

Human Rights Watch and other international rights groups are calling for a ban on weapons that exclude human decision making, a concern echoed by the U.N. General Assembly, Elon Musk and the founders of the Google-owned, London-based startup DeepMind.

“Cheaper drones will enable their proliferation,” said Toby Walsh, professor of artificial intelligence at the University of New South Wales in Sydney, Australia. “Their autonomy is also only likely to increase.”

Demand for rare elements used in clean energy could help clean up abandoned coal mines in US

MOUNT STORM, West Virginia — Down a long gravel road, tucked into the hills in West Virginia, is a low-slung building where researchers are extracting essential elements from an old coal mine that they hope will strengthen the nation’s energy future.

They aren’t mining the coal that powered the steel mills and locomotives that helped industrialize America — and that is blamed for contributing to global warming.

Rather, researchers are finding that groundwater pouring out of this and other abandoned coal mines contains the rare earth elements and other valuable metals that are vital to making everything from electric vehicle motors to rechargeable batteries to fighter jets smaller, lighter or more powerful.

The pilot project run by West Virginia University is now part of an intensifying worldwide race to develop a secure supply of the valuable metals and, with more federal funding, it could grow to a commercial scale enterprise.

“The ultimate irony is that the stuff that has created climate change is now a solution, if we’re smart about it,” said John Quigley, a senior fellow at the Kleinman Center for Energy Policy at the University of Pennsylvania.

The technology that has been piloted at this facility in West Virginia could also pioneer a way to clean up vast amounts of coal mine drainage that poisons waterways across Appalachia.

The project is one of the leading efforts by the federal government as it injects more money than ever into recovering rare earth elements to expand renewable energies and fight climate change by reducing planet-warming greenhouse gas emissions.

For the U.S., which like the rest of the West is beholden to a Chinese-controlled supply of these valuable metals, the pursuit of rare earth elements is also a national security priority.

Those involved, meanwhile, hope their efforts can bring jobs in clean energy to dying coal towns and clean up entrenched coal pollution that has hung around for decades.

In Pennsylvania alone, drainage from coal piles and abandoned mines has turned waterways red from iron ore and turquoise from aluminum, killing life in more than 8,000 kilometers of streams. Federal statistics also show about 1,200 square kilometers of abandoned and unreclaimed coal mine lands host more than 200 million tons of coal waste.

The metals that chemists are working to extract from mine drainage here are lightweight, powerfully magnetized and have superior fluorescent and conductive properties.

One aim of the Department of Energy is to fund research that proves to private companies that the concepts are commercially viable and profitable enough for them to invest their own money.

Hundreds of millions of dollars from President Joe Biden’s 2021 infrastructure law is accelerating the effort.

Department officials hope that by the middle of the 2030s this infusion will have spawned full-fledged commercial enterprises.

The two most advanced projects funded by the department are the one in West Virginia treating mine drainage and another processing coal dug up by lignite mining in North Dakota.

The first could be an important source of a number of critical metals, such as yttrium, neodymium and gadolinium, used in catalysts and magnets. The latter could be a major source of germanium and gallium, used in semiconductors, LEDs, electrical transmission components, solar panels and electric vehicle motors.

Researchers at each site are designing a commercial-scale operation, based on their pilot projects, in hopes of landing a massive federal grant to build it out.

The alternative would be to develop new mines, disturb more land, get permits, hire workers, build roads and connect power supplies, tasks that take years.

“With acid mind drainage, that’s already done for you,” said Paul Ziemkiewicz, director of the Water Research Institute at West Virginia University.

Ziemkiewicz began the mine drainage project almost a decade ago, helped by federal subsidies. He had envisioned it as a way to treat runoff, recover critical minerals and raise money for more mine cleanups in West Virginia.

But the Biden administration’s ambitious funding for clean energy and a domestic supply of critical minerals broadened that goal.

At the facility, drainage from a one-time coal mine — now closed and covered by a grassy slope — emerges from two pipes, and dumps about 3,028 liters per minute into a retention pond.

From there the water is routed through massive indoor pools and a series of large tanks that, with the help of lime to lower the acidity, separate out most of the silicate, iron and aluminum. That produces a pale powdery concentrate that is about 95% rare earth oxides, plus water clean enough to return to a nearby creek.

The Department of Energy is funding research on coal wastes in various states.

“There are literally billions of tons of coal ash and coal waste lying around, across the country. And so if we can go back in and remine those, there’s decades worth of materials there,” said Grant Bromhal, the acting director of the Department of Energy’s Division of Minerals Sustainability.

Not only coal, but old copper and phosphate mines also hold potential, Bromhal said.

The country won’t be able to recover metals from all of them right away, but technologies the department is helping develop can satisfy a substantial part of demand in the next 20 to 30 years, Bromhal said.

“So if we get into the tens of percents or 50%, I think that’s in the realm of possibility,” he said.

Other solutions to obtain more of these metals are retrieving them from discarded devices and shifting sourcing to friendly nations and away from geopolitical rivals or unstable countries, analysts say. For now, there is only a handful of critical or rare earth mineral mines in the United States, although many more are being proposed.

One final subsidy will be required from the federal government: buy the reclaimed metals at a price that guarantees a commercially viable operation, Ziemkiewicz said.

That way China can’t simply buy up the product or use its market dominance to drive down prices and scare away private investors, he said.

Quigley, a former environmental protection secretary of Pennsylvania and a one-time small-city mayor in coal country, hopes to see a facility like Ziemkiewicz’s come to the Jeddo mine tunnel system in northeastern Pennsylvania.

The Jeddo has defied decades of efforts to treat its flow, which drains a vast network of abandoned underground mines.

It is a massive source of pollution in the Chesapeake Bay watershed, producing an estimated 114,000 to 151,000 liters per minute.

Bringing the Little Nescopeck Creek back to life could put people to work cleaning up the stream and creating recreational opportunities from a newly revived waterway, Quigley said.

“This could mean a lot to coal communities, to a lot of people in the coal region,” Quigley said. “And to the country.”

EU accepts Apple plan to open iPhone tap-to-pay to rivals

Brussels — The EU on Thursday approved Apple’s offer to allow rivals access to the iPhone’s ability to tap-to-pay within the bloc, ending a lengthy probe and sparing it a heavy fine.

The case dates back to 2022 when Brussels first accused Apple of blocking rivals from its popular iPhone tap payment system in a breach of EU competition law.

“Apple has committed to allow rivals to access the ‘tap and go’ technology of iPhones. Today’s decision makes Apple’s commitments binding,” EU competition chief Margrethe Vestager said in a statement.

“From now on, competitors will be able to effectively compete with Apple Pay for mobile payments with the iPhone in shops. So consumers will have a wider range of safe and innovative mobile wallets to choose from,” she said.

The EU previously found that Apple enjoyed a dominant position by restricting access to “tap-as-you-go” chips or near-field communication (NFC), which allows devices to interconnect within a very short range, to favor its own system.

Now competitors will have access to the standard technology behind contactless payments to offer alternative tap-to-pay tools to iPhone users in the European Economic Area (EEA), which includes the EU and also Iceland, Liechtenstein and Norway.

Only customers with an Apple ID registered in the EEA would be able to make use of these outside apps, the European Commission said in a statement.

The changes must remain in force for 10 years and a “monitoring trustee” must be chosen by Apple to report to the commission during that period on their implementation.

Apple had risked a fine of up to 10% of its total worldwide annual turnover. Apple’s total revenue in the year to September 2023 stood at $383 billion.

“Apple Pay and Apple Wallet will continue to be available in the EEA for users and developers, and will continue to provide an easy, secure and private way to pay, as well as present passes seamlessly from Apple Wallet,” the company said in a statement.

The probe’s conclusion comes at a particularly difficult moment in relations between the EU and Apple, especially over the bloc’s new competition rules for big tech.

The Digital Markets Act (DMA) seeks to ensure tech titans do not privilege their own services over rivals, but the iPhone maker says it puts users’ privacy at risk.

One of the DMA’s main objectives is to give consumers more choice in the web browsers, app marketplaces, search engines and other digital services they use.

The EU in June accused Apple of breaching the DMA by preventing developers from freely pointing consumers to alternative channels for offers and content outside of its proprietary App Store.

It also kickstarted another probe under the DMA into Apple’s new fees for app developers.

The company could face heavy fines if the DMA violations are confirmed.

In March, the EU slapped a $1.9 billion fine on Apple in a different antitrust case but the company has appealed the penalty in an EU court.

Brussels also forced Apple last year to scrap its Lightning port on new iPhone models, in a change that was introduced worldwide and not just in Europe.

Russian election meddlers hurting Biden, helping Trump, US intelligence warns

WASHINGTON — Russia is turning to a familiar playbook in its attempt to sway the outcome of the upcoming U.S. presidential election, looking for ways to boost the candidacy of former President Donald Trump by disparaging the campaign of incumbent President Joe Biden, according to American intelligence officials. 

A new assessment of threats to the November election, shared Tuesday, does not mention either candidate by name. But an intelligence official told reporters that the Kremlin view of the U.S. political landscape has not changed from previous election cycles.

“We have not observed a shift in Russia’s preferences for the presidential race from past elections,” the official told reporters, agreeing to discuss the intelligence only on the condition of anonymity.

The official said that preference has been further cemented by “the role the U.S. is playing with regard to Ukraine and broader policy toward Russia.”

The caution from U.S. intelligence officials comes nearly four years after it issued a similar warning about the 2020 presidential elections, which pitted then-President Trump against Biden.

Moscow was using “a range of measures to primarily denigrate former Vice President Biden and what it sees as an anti-Russia ‘establishment,’” William Evanina, the then-head of the U.S. National Counterintelligence and Security Center, said at the time.

“Some Kremlin-linked actors are also seeking to boost President Trump’s candidacy on social media and Russian television,” he added. 

A declassified post-election assessment, released in March 2021, reaffirmed the initial findings. Russian President Vladimir Putin authorized “influence operations aimed at denigrating President Biden’s candidacy and the Democratic Party” while offering support for Trump, the report said. 

U.S. intelligence officials said they have been in contact with both presidential campaigns and the candidates but declined to share what sort of information may have been shared.

Trump pushback

The Trump campaign Tuesday rejected the U.S. intelligence assessment as backward.

“Vladimir Putin endorsed Joe Biden for President because he knows Biden is weak and can easily be bullied, as evidenced by Putin’s years-long invasion of Ukraine,” national press secretary Karoline Leavitt told VOA in an email.

“When President Trump was in the Oval Office, Russia and all of America’s adversaries were deterred, because they feared how the United States would respond,” she said.

“The only people in America who don’t see this clear contrast between Biden’s ineffective weakness versus Trump’s effective peace through strength approach are the left-wing stenographers in the mainstream media who write false narratives about Donald Trump for a living,” she added.

The Biden campaign has so far not responded to questions from VOA about the new U.S. assessment.

Russian sophistication

Russian officials also have not yet responded to requests for comment on the latest allegations, which accuse the Kremlin of using a “whole of government” approach to see Trump and other American candidates perceived as favorable to Moscow win in November.

“Moscow is using a variety of approaches to bolster its messaging and lend an air of authenticity to its efforts,” the U.S. intelligence official said. “This includes outsourcing its efforts to commercial firms to hide its hand and laundering narratives through influential U.S. voices.”

Russia’s efforts also appear focused on targeting U.S. voters in so-called swing states, states most likely to impact the outcome of the presidential election, officials said.

Some of those efforts have already come to light.

Russia and AI

Earlier Tuesday, the U.S. Department of Justice announced the seizure of two internet domains and of another 968 accounts on the X social media platform, part of what officials described an artificial intelligence-driven venture by Russian intelligence and Russia’s state-run RT news network.

A Justice Department statement said Russian intelligence and RT used specific AI software to create authentic-looking social media accounts to mimic U.S. individuals, “which the operators then used to promote messages in support of Russian government objectives.”

A joint advisory, issued simultaneously by the U.S., Canada and the Netherlands, warned Russia was in the process of expanding the AI-fueled influence operation to other social media platforms.

The U.S. intelligence official who spoke to reporters Tuesday described such use of AI as a “malign influence accelerant,” and warned the technology had already been deployed, likely by China, in the run-up to Taiwan’s elections this past January.

China waiting

For now, though, U.S. intelligence officials see few indications Beijing is seeking to interfere in U.S. elections, as it did in 2020 and 2022. 

China “sees little gain in choosing between two parties that are perceived as both seeking to contain Beijing,” said the U.S. intelligence official, noting things could change.

“The PRC is seeking to expand its ability to collect and monitor data on U.S. social media platforms, probably to better understand and eventually manipulate public opinion,” the official said. “In addition, we are watching for whether China might seek to influence select down-ballot races as it did in the 2022 midterm elections.”

The Chinese Embassy in Washington, which has denied previous U.S. allegations, responded by calling the U.S. “the biggest disseminator of disinformation.”

“China has no intention and will not interfere in the US election, and we hope that the US side will not make an issue of China in the election,” spokesperson Liu Pengyu told VOA in an email.

‘Chaos agent’

The new U.S. election threat assessment warns that in addition to concerns about Russia and China, there is growing evidence Iran is seeking to play the role of a “chaos agent” in the upcoming U.S. vote.

“Iran seeks to stoke social divisions and undermine confidence in U.S. democratic institutions around the elections,” according to an unclassified version of the assessment. 

It also warned that Tehran “has demonstrated a long-standing interest in exploiting U.S. political and societal tensions through various means, including social media.”

As an example, officials Tuesday pointed to newly declassified intelligence showing Iran trying to exploit pro-Gaza protests across the U.S.

“We have observed actors tied to Iran’s government posing as activists online, seeking to encourage protests, and even providing financial support to protesters,” said National Intelligence Director Avril Haines.

Haines cautioned, though, that Americans who interacted with the Iranian actors “may not be aware that they are interacting with or receiving support from a foreign government.”

Iranian officials have not yet responded to VOA’s request for comment.