Musk’s X sues advertisers over alleged ‘massive advertiser boycott’

wichita falls, texas — Elon Musk’s social media platform X has sued a group of advertisers, alleging that a “massive advertiser boycott” deprived the company of billions of dollars in revenue and violated antitrust laws.

The company formerly known as Twitter filed the lawsuit Tuesday in a federal court in Texas against the World Federation of Advertisers and member companies Unilever, Mars, CVS Health and Orsted.

It accused the advertising group’s brand safety initiative, called the Global Alliance for Responsible Media, of helping to coordinate a pause in advertising after Musk bought Twitter for $44 billion in late 2022 and overhauled its staff and policies.

Musk posted about the lawsuit on X on Tuesday, saying “now it is war” after two years of being nice and “getting nothing but empty words.”

X CEO Linda Yaccarino said in a video announcement that the lawsuit stemmed in part from evidence uncovered by the U.S. House Judiciary Committee, which she said showed a “group of companies organized a systematic illegal boycott” against X.

The Republican-led committee had a hearing last month looking at whether current laws are “sufficient to deter anticompetitive collusion in online advertising.”

The lawsuit’s allegations center on the early days of Musk’s Twitter takeover and not a more recent dispute with advertisers that came a year later.

In November 2023, about a year after Musk bought the company, a number of advertisers began fleeing X over concerns about their ads showing up next to pro-Nazi content and hate speech on the site in general, with Musk inflaming tensions with his own posts endorsing an antisemitic conspiracy theory.

Musk later said those fleeing advertisers were engaging in blackmail and, using a profanity, essentially told them to go away.

The Belgium-based World Federation of Advertisers and representatives for CVS, Orsted, Mars and Unilever didn’t immediately respond to requests for comment Tuesday.

A top Unilever executive testified at last month’s congressional hearing, defending the British consumer goods company’s practice of choosing to put ads on platforms that won’t harm its brand.

“Unilever, and Unilever alone, controls our advertising spending,” said prepared written remarks by Herrish Patel, president of Unilever USA. “No platform has a right to our advertising dollar.”

Secretaries of state urge Elon Musk to fix AI chatbot spreading election misinformation on X

Chicago — Five secretaries of state are urging Elon Musk to fix an AI chatbot on the social media platform X, saying in a letter sent Monday that it has spread election misinformation.

The top election officials from Michigan, Minnesota, New Mexico, Pennsylvania and Washington told Musk that X’s AI chatbot, Grok, produced false information about state ballot deadlines shortly after President Joe Biden dropped out of the 2024 presidential race.

While Grok is available only to subscribers to the premium versions of X, the misinformation was shared across multiple social media platforms and reached millions of people, according to the letter. The bogus ballot deadline information from the chatbot also referenced Alabama, Indiana, Ohio and Texas, although their secretaries of state did not sign the letter. Grok continued to repeat the false information for 10 days before it was corrected, the secretaries said.

The letter urged X to immediately fix the chatbot “to ensure voters have accurate information in this critical election year.” That would include directing Grok to send users to CanIVote.org, a voting information website run by the National Association of Secretaries of State, when asked about U.S. elections.

“In this presidential election year, it is critically important that voters get accurate information on how to exercise their right to vote,” Minnesota Secretary of State Steve Simon said in a statement. “Voters should reach out to their state or local election officials to find out how, when, and where they can vote.”

X did not respond to a request for comment.

Grok debuted last year for X premium and premium plus subscribers and was touted by Musk as a “rebellious” AI chatbot that will answer “spicy questions that are rejected by most other AI systems.”

Social media platforms have faced mounting scrutiny for their role in spreading misinformation, including about elections. The letter also warned that inaccuracies are to be expected for AI products, especially chatbots such as Grok that are based on large language models.

“As tens of millions of voters in the U.S. seek basic information about voting in this major election year, X has the responsibility to ensure all voters using your platform have access to guidance that reflects true and accurate information about their constitutional right to vote,” the secretaries wrote in the letter.

Since Musk bought Twitter in 2022 and renamed it to X, watchdog groups have raised concerns over a surge in hate speech and misinformation being amplified on the platform, as well as the reduction of content moderation teams, elimination of misinformation features and censoring of journalists critical of Musk.

Experts say the moves represent a regression from progress made by social media platforms attempting to better combat political disinformation after the 2016 U.S. presidential contest and could precipitate a worsening misinformation landscape ahead of this year’s November elections.

Google loses massive antitrust case over its search dominance

Washington — A judge on Monday ruled that Google’s ubiquitous search engine has been illegally exploiting its dominance to squash competition and stifle innovation in a seismic decision that could shake up the internet and hobble one of the world’s best-known companies.

The highly anticipated decision issued by U.S. District Judge Amit Mehta comes nearly a year after the start of a trial pitting the U.S. Justice Department against Google in the country’s biggest antitrust showdown in a quarter century.

After reviewing reams of evidence that included testimony from top executives at Google, Microsoft and Apple during last year’s 10-week trial, Mehta issued his potentially market-shifting decision three months after the two sides presented their closing arguments in early May.

“After having carefully considered and weighed the witness testimony and evidence, the court reaches the following conclusion: Google is a monopolist, and it has acted as one to maintain its monopoly,” Mehta wrote in his 277-page ruling.

It represents a major setback for Google and its parent, Alphabet Inc., which had steadfastly argued that its popularity stemmed from consumers’ overwhelming desire to use a search engine so good at what it does that it has become synonymous with looking things up online.

Google’s search engine currently processes an estimated 8.5 billion queries per day worldwide, nearly doubling its daily volume from 12 years ago, according to a recent study released by the investment firm BOND.

Google almost certainly will appeal the decision in a process that ultimately may land in the U.S. Supreme Court.

For now, the decision vindicates antitrust regulators at the Justice Department, which filed its lawsuit nearly four years ago while Donald Trump was still president and has been escalating it efforts to rein in Big Tech’s power during President Joe Biden’s administration.

The case depicted Google as a technological bully that methodically has thwarted competition to protect a search engine that has become the centerpiece of a digital advertising machine that generated nearly $240 billion in revenue last year. Justice Department lawyers argued that Google’s monopoly enabled it to charge advertisers artificially high prices while also enjoying the luxury of having to invest more time and money into improving the quality of its search engine — a lax approach that hurt consumers.

As expected, Mehta’s ruling focused on the billions of dollars Google spends every year to install its search engine as the default option on new cellphones and tech gadgets. In 2021 alone, Google spent more than $26 billion to lock in those default agreements, Mehta said in his ruling.

Google ridiculed those allegations, noting that consumers have historically changed search engines when they become disillusioned with the results they were getting. For instance, Yahoo — now a minor player on the internet — was the most popular search engine during the 1990s before Google came along.

Mehta said the evidence at trial showed the importance of the default settings. He noted that Microsoft’s Bing search engine has 80% share of the search market on the Microsoft Edge browser. The judge said that shows other search engines can be successful if Google is not locked in as the predetermined default option.

Still, Mehta credited the quality of Google’s product as an important part of its dominance, as well, saying flatly that “Google is widely recognized as the best [general search engine] available in the United States.”

Mehta’s conclusion that Google has been running an illegal monopoly sets up another legal phase to determine what sorts of changes or penalties should be imposed to reverse the damage done and restore a more competitive landscape.

Besides boosting Microsoft’s Bing search engine, the outcome could hurt Google at a critical pivot point that is tilting technology in the age of artificial intelligence. Both Microsoft and Google are among the early leaders in AI in a battle that now could be affected by Mehta’s market-rattling decision.

Microsoft CEO Satya Nadella was one of the Justice Department’s star witnesses during the testimony that covered his frustration with Google deals with the likes of Apple that made it nearly impossible for the Bing search engine to make any headway, even as Microsoft poured more than $100 billion in improvements since 2009.

“You get up in the morning, you brush your teeth, and you search on Google,” Nadella said at one point in his testimony. “Everybody talks about the open web, but there is really the Google web.”

Nadella also expressed fear that it might take an antitrust crackdown to ensure the situation didn’t get worse as AI becomes a bigger force in search.

Google still faces other legal threats besides this one, both in the U.S. and abroad. any antitrust lawsuits brought against Google domestically and abroad. In September, a federal trial is scheduled to begin in Virginia over the Justice Department’s allegations that Google’s advertising technology constitutes an illegal monopoly.

US expected to propose barring Chinese software in autonomous vehicles

WASHINGTON — The U.S. Commerce Department is expected to propose barring Chinese software in autonomous and connected vehicles in the coming weeks, according to sources briefed on the matter.

The Biden administration plans to issue a proposed rule that would bar Chinese software in vehicles in the United States with Level 3 automation and above, which would have the effect of also banning testing on U.S. roads of autonomous vehicles produced by Chinese companies.

The administration, in a previously unreported decision, also plans to propose barring vehicles with Chinese-developed advanced wireless communications abilities modules from U.S. roads, the sources added.

Under the proposal, automakers and suppliers would need to verify that none of their connected vehicle or advanced autonomous vehicle software was developed in a “foreign entity of concern” like China, the sources said.

The Commerce Department said last month it planned to issue proposed rules on connected vehicles in August and expected to impose limits on some software made in China and other countries deemed adversaries.

Asked for comment, a Commerce Department spokesperson said on Sunday that the department “is concerned about the national security risks associated with connected technologies in connected vehicles.”

The department’s Bureau of Industry and Security will issue a proposed rule that “will focus on specific systems of concern within the vehicle. Industry will also have a chance to review that proposed rule and submit comments.”

The Chinese Embassy in Washington did not immediately comment but the Chinese foreign ministry has previously urged the United States “to respect the laws of the market economy and principles of fair competition.” It argues Chinese cars are popular globally because they had emerged out of fierce market competition and are technologically innovative.

On Wednesday, the White House and State Department hosted a meeting with allies and industry leaders to “jointly address the national security risks associated with connected vehicles,” the department said. Sources said officials disclosed details of the administration’s planned rule.

The meeting included officials from the United States, Australia, Canada, the European Union, Germany, India, Japan, the Republic of Korea, Spain, and the United Kingdom who “exchanged views on the data and cybersecurity risks associated with connected vehicles and certain components.”

Also known as conditional driving automation, Level 3 involves technology that allows drivers to engage in activities behind the wheel, such as watching movies or using smartphones, but only under some limited conditions.

In November, a group of U.S. lawmakers raised alarm about Chinese companies collecting and handling sensitive data while testing autonomous vehicles in the United States and asked questions of 10 major companies including Baidu, Nio, WeRide, Didi Chuxing, Xpeng, Inceptio, Pony.ai, AutoX, Deeproute.ai and Qcraft.

The letters said in the 12 months ended November 2022 that Chinese AV companies test drove more than 450,000 miles in California. In July 2023, Transportation Secretary Pete Buttigieg said his department had national security concerns about Chinese autonomous vehicle companies in the United States.

The administration is worried about connected vehicles using the driver monitoring system to listen or record occupants or take control of the vehicle itself.

“The national security risks are quite significant,” Commerce Secretary Gina Raimondo said in May. “We decided to take action because this is really serious stuff.”

China’s proposal to create a cyber ID system faces criticism

Taipei, Taiwan — Concern is rising among China’s more than 1 billion internet users over a government proposal portrayed as a step to protect their personal information and fight against fraud. Many fear the plan would do the opposite.

China’s Ministry of Public Security and the Cyberspace Administration issued the draft “Measures for the Administration of National Network Identity Authentication Public Services” on July 26.

According to the proposal, Chinese netizens would be able to apply for virtual IDs on a voluntary basis to “minimize the excessive collection and retention of citizens’ personal information by online platforms” and “protect personal information.”

While many netizens appear to agree in their posts that companies have too much access to their personal information, others fear the cyber ID proposal, if implemented, will simply allow the government to more easily track them and control what they can say online.

Beijing lawyer Wang Cailiang said on Weibo: “My opinion is short: I am not in favor of this. Please leave a little room for citizens’ privacy.”

Shortly after the proposal was published, Tsinghua University law professor Lao Dongyan posted on her Weibo account, “The cyber IDs are like installing monitors to watch everyone’s online behavior.”

Her post has since disappeared, along with many other negative comments that can only be found on foreign social media platforms like X and Free Weibo, an anonymous and unblocked search engine established in 2012 to capture and save posts censored by China’s Sina Weibo or deleted by users.

A Weibo user under the name “Liu Jiming” said, “The authorities solemnly announced [the proposal] and solicited public opinions while blocking people from expressing their opinions. This clumsy show of democracy is really shocking.”

Beijing employs a vast network of censors to block and remove politically sensitive content, known by critics as the Great Firewall.

Since 2017, China has required internet service and content providers to verify users’ real names through national IDs, allowing authorities to more easily trace and track online activities and posts to the source.

Chinese internet experts say netizens can make that harder by using others’ accounts, providers, IDs and names on various platforms. But critics fear a single cyber ID would close those gaps in the Great Firewall.

Zola, a network engineer and well-known citizen journalist originally from China’s Hunan province, who naturalized in Taiwan, told VOA “The control of the cyber IDs is a superpower because you don’t only know a netizen’s actual name, but also the connection between the netizen and the cybersecurity ID.”

Mr. Li, a Shanghai-based dissident who did not want to disclose his full name because of the issue’s sensitivity, told VOA that the level of surveillance by China’s internet police has long been beyond imagination. He said the new proposal is a way for authorities to tell netizens that the surveillance will be more overt “just to intimidate and warn you to behave.”

Some netizens fear China could soon change the cyber ID system from a voluntary program to a requirement for online access.

A Weibo user under the name “Fang Zhifu” warned that in the future, if “the cyber ID is revoked, it will be like being sentenced to death in the cyber world.”

Meanwhile, China’s Ministry of Public Security and Cyberspace Administration say they are soliciting public opinion on the cyber ID plan until August 25.

Turkey blocks access to Instagram, gives no reason

ANKARA, Turkey — Turkey’s communications authority blocked access to the social media platform Instagram on Friday, the latest instance of a clampdown on websites in the country.

The Information and Communication Technologies Authority, which regulates the internet, announced the block early Friday but did not provide a reason. Sabah newspaper, which is close to the government, said access was blocked in response to Instagram removing posts by Turkish users that expressed condolences over the killing of Hama political leader Ismail Haniyeh.

It came days after Fahrettin Altun, the presidential communications director and aide to President Recep Tayyip Erdogan, criticized the Meta-owned platform for preventing users in Turkey from posting messages of condolences for Haniyeh.

Unlike its Western allies, Turkey does not consider Hamas to be a terror organization. A strong critic of Israel’s military actions in Gaza, Erdogan has described the group as “liberation fighters.”

The country is observing a day of mourning for Haniyeh on Friday, during which flags will be flown at half-staff.

Turkey has a track record of censoring social media and websites. Hundreds of thousands of domains have been blocked since 2022, according to the Freedom of Expression Association, a nonprofit organization regrouping lawyers and human rights activists. The video-sharing platform YouTube was blocked from 2007 to 2010.

Online misinformation fuels tensions over deadly Southport stabbing attack

LONDON — Within hours of a stabbing attack in northwest England that killed three young girls and wounded several more children, a false name of a supposed suspect was circulating on social media. Hours after that, violent protesters were clashing with police outside a nearby mosque.

Police say the name was fake, as were rumors that the 17-year-old suspect was an asylum-seeker who had recently arrived in Britain. Detectives say the suspect charged Thursday with murder and attempted murder was born in the U.K., and British media including the BBC have reported that his parents are from Rwanda.

That information did little to slow the lightning spread of the false name or stop right-wing influencers pinning the blame on immigrants and Muslims.

“There’s a parallel universe where what was claimed by these rumors were the actual facts of the case,” said Sunder Katwala, director of British Future, a think tank that looks at issues including integration and national identity. “And that will be a difficult thing to manage.”

Local lawmaker Patrick Hurley said the result was “hundreds of people descending on the town, descending on Southport from outside of the area, intent on causing trouble — either because they believe what they’ve written, or because they are bad faith actors who wrote it in the first place, in the hope of causing community division.”

One of the first outlets to report the false name, Ali Al-Shakati, was Channel 3 Now, an account on the X social media platform that purports to be a news channel. A Facebook page of the same name says it is managed by people in Pakistan and the U.S. A related website on Wednesday showed a mix of possibly AI-generated news and entertainment stories, as well as an apology for “the misleading information” in its article on the Southport stabbings.

By the time the apology was posted, the incorrect identification had been repeated widely on social media.

“Some of the key actors are probably just generating traffic, possibly for monetization,” said Katwala. The misinformation was then spread further by “people committed to the U.K. domestic far right,” he said.

Governments around the world, including Britain’s, are struggling with how to curb toxic material online. U.K. Home Secretary Yvette Cooper said Tuesday that social media companies “need to take some responsibility” for the content on their sites.

Katwala said that social platforms such as Facebook and X worked to “de-amplify” false information in real time after mass shootings at two mosques in Christchurch, New Zealand, in 2019.

Since Elon Musk, a self-styled free-speech champion, bought X, it has gutted teams that once fought misinformation on the platform and restored the accounts of banned conspiracy theories and extremists.

Rumors have swirled in the relative silence of police over the attack. Merseyside Police issued a statement saying the reported name for the suspect was incorrect, but have provided little information about him other than his age and birthplace of Cardiff, Wales.

Under U.K. law, suspects are not publicly named until they have been charged and those under 18 are usually not named at all. That has been seized on by some activists to suggest the police are withholding information about the attacker.

Tommy Robinson, founder of the far-right English Defense League, accused police of “gaslighting” the public. Nigel Farage, a veteran anti-immigration politician who was elected to Parliament in this month’s general election, posted a video on X speculating “whether the truth is being withheld from us” about the attack.

Brendan Cox, whose lawmaker wife Jo Cox was murdered by a far-right attacker in 2016, said Farage’s comments showed he was “nothing better than a Tommy Robinson in a suit.”

“It is beyond the pale to use a moment like this to spread your narrative and to spread your hatred, and we saw the results on Southport’s streets last night,” Cox told the BBC.

Manipulated video shared by Musk mimics Harris’ voice, raising concerns about AI in politics

New York — A manipulated video that mimics the voice of Vice President Kamala Harris saying things she did not say is raising concerns about the power of artificial intelligence to mislead with Election Day about three months away.

The video gained attention after tech billionaire Elon Musk shared it on his social media platform X on Friday evening without explicitly noting it was originally released as parody.

The video uses many of the same visuals as a real ad that Harris, the likely Democratic president nominee, released last week launching her campaign. But the video swaps out the voice-over audio with another voice that convincingly impersonates Harris.

“I, Kamala Harris, am your Democrat candidate for president because Joe Biden finally exposed his senility at the debate,” the voice says in the video. It claims Harris is a “diversity hire” because she is a woman and a person of color, and it says she doesn’t know “the first thing about running the country.” The video retains “Harris for President” branding. It also adds in some authentic past clips of Harris.

Mia Ehrenberg, a Harris campaign spokesperson, said in an email to The Associated Press: “We believe the American people want the real freedom, opportunity and security Vice President Harris is offering; not the fake, manipulated lies of Elon Musk and Donald Trump.”

The widely shared video is an example of how lifelike AI-generated images, videos or audio clips have been utilized both to poke fun and to mislead about politics as the United States draws closer to the presidential election. It exposes how, as high-quality AI tools have become far more accessible, there remains a lack of significant federal action so far to regulate their use, leaving rules guiding AI in politics largely to states and social media platforms.

The video also raises questions about how to best handle content that blurs the lines of what is considered an appropriate use of AI, particularly if it falls into the category of satire.

The original user who posted the video, a YouTuber known as Mr Reagan, has disclosed both on YouTube and on X that the manipulated video is a parody. But Musk’s post, which has been viewed more than 123 million times, according to the platform, only includes the caption “This is amazing” with a laughing emoji.

X users who are familiar with the platform may know to click through Musk’s post to the original user’s post, where the disclosure is visible. Musk’s caption does not direct them to do so.

While some participants in X’s “community note” feature to add context to posts have suggested labeling Musk’s post, no such label had been added to it as of Sunday afternoon. Some users online questioned whether his post might violate X’s policies, which say users “may not share synthetic, manipulated, or out-of-context media that may deceive or confuse people and lead to harm.”

The policy has an exception for memes and satire as long as they do not cause “significant confusion about the authenticity of the media.”

Musk endorsed former President Donald Trump, the Republican nominee, earlier this month. Neither Mr Reagan nor Musk immediately responded to emailed requests for comment Sunday.

Two experts who specialize in AI-generated media reviewed the fake ad’s audio and confirmed that much of it was generated using AI technology.

One of them, University of California, Berkeley, digital forensics expert Hany Farid, said the video shows the power of generative AI and deepfakes.

“The AI-generated voice is very good,” he said in an email. “Even though most people won’t believe it is VP Harris’ voice, the video is that much more powerful when the words are in her voice.”

He said generative AI companies that make voice-cloning tools and other AI tools available to the public should do better to ensure their services are not used in ways that could harm people or democracy.

Rob Weissman, co-president of the advocacy group Public Citizen, disagreed with Farid, saying he thought many people would be fooled by the video.

“I don’t think that’s obviously a joke,” Weissman said in an interview. “I’m certain that most people looking at it don’t assume it’s a joke. The quality isn’t great, but it’s good enough. And precisely because it feeds into preexisting themes that have circulated around her, most people will believe it to be real.”

Weissman, whose organization has advocated for Congress, federal agencies and states to regulate generative AI, said the video is “the kind of thing that we’ve been warning about.”

Other generative AI deepfakes in both the U.S. and elsewhere would have tried to influence voters with misinformation, humor or both.

In Slovakia in 2023, fake audio clips impersonated a candidate discussing plans to rig an election and raise the price of beer days before the vote. In Louisiana in 2022, a political action committee’s satirical ad superimposed a Louisiana mayoral candidate’s face onto an actor portraying him as an underachieving high school student.

Congress has yet to pass legislation on AI in politics, and federal agencies have only taken limited steps, leaving most existing U.S. regulation to the states. More than one-third of states have created their own laws regulating the use of AI in campaigns and elections, according to the National Conference of State Legislatures.

Beyond X, other social media companies also have created policies regarding synthetic and manipulated media shared on their platforms. Users on the video platform YouTube, for example, must reveal whether they have used generative artificial intelligence to create videos or face suspension.

Can tech help solve the Los Angeles homeless crisis? Finding shelter may someday be a click away

LOS ANGELES — Billions of dollars have been spent on efforts to get homeless people off the streets in California, but outdated computer systems with error-filled data are all too often unable to provide even basic information like where a shelter bed is open on any given night, inefficiencies that can lead to dire consequences.

The problem is especially acute in Los Angeles, where more than 45,000 people — many suffering from serious mental illness, substance addictions or both — live in litter-strewn encampments that have spread into virtually every neighborhood, and where rows of rusting RVs line entire blocks.

Even in the state that is home to Silicon Valley, technology has not kept up with the long-running crisis. In an age when anyone can book a hotel room or rent a car with a few strokes on a mobile phone, no system exists that provides a comprehensive listing of available shelter beds in Los Angeles County, home to more than 1 in 5 unhoused people in the U.S.

Mark Goldin, chief technology officer for Better Angels United, a nonprofit group, described L.A.’s technology as “systems that don’t talk to one another, lack of accurate data, nobody on the same page about what’s real and isn’t real.”

The systems can’t answer “exactly how many people are out there at any given time. Where are they?” he said.

The ramifications for people living on the streets could mean whether someone sleeps another night outside or not, a distinction that can be life-threatening.

“They are not getting the services to the people at the time that those people either need the service, or are mentally ready to accept the services,” said Adam Miller, a tech entrepreneur and CEO of Better Angels.

The problems were evident at a filthy encampment in the city’s Silver Lake neighborhood, where Sara Reyes, executive director of SELAH Neighborhood Homeless Coalition, led volunteers distributing water, socks and food to homeless people, including one who appeared unconscious.

She gave out postcards with the address of a nearby church where the coalition provides hot food and services. A small dog bolted out of a tent, frantically barking, while a disheveled man wearing a jacket on a blistering hot day shuffled by a stained mattress.

At the end of the visit Reyes began typing notes into her mobile phone, which would later be retyped into a coalition spreadsheet and eventually copied again into a federal database.

“Anytime you move it from one medium to another, you can have data loss. We know we are not always getting the full picture,” Reyes said. The “victims are the people the system is supposed to serve.”

The technology has sputtered while the homeless population has soared. Some ask how can you combat a problem without reliable data to know what the scope is? An annual tally of homeless people in the city recently found a slight decline in the population, but some experts question the accuracy of the data, and tents and encampments can be seen just about everywhere.

Los Angeles Mayor Karen Bass has pinpointed shortcomings with technology as among the obstacles she faces in homelessness programs and has described the city’s efforts to slow the crisis as “building the plane while flying it.”

She said earlier this year that three to five homeless people die every day on the streets of L.A.

On Thursday, Gov. Gavin Newsom ordered state agencies to start removing homeless encampments on state land in his boldest action yet following a Supreme Court ruling allowing cities to enforce bans on sleeping outside in public spaces.

There is currently no uniform practice for caseworkers to collect and enter information into databases on the homeless people they interview, including notes taken on paper. The result: Information can be lost or recorded incorrectly, and it becomes quickly outdated with the lag time between interviews and when it’s entered into a database. 

The main federal data system, known as the Homeless Management Information System, or HMIS, was designed as a desktop application, making it difficult to operate on a mobile phone.

“One of the reasons the data is so bad is because what the case managers do by necessity is they take notes, either on their phones or on scrap pieces of paper or they just try to remember it, and they don’t typically input it until they get back to their desk” hours, days, a week or even longer afterward, Miller said.

Every organization that coordinates services for homeless people uses an HMIS program to comply with data collection and reporting standards mandated by the U.S. Department of Housing and Urban Development. But the systems are not all compatible.

Sam Matonik, associate director of data at L.A.-based People Assisting the Homeless, a major service provider, said his organization is among those that must reenter data because Los Angeles County uses a proprietary data system that does not talk to the HMIS system.  

“Once you’re manually double-entering things, it opens the door for all sorts of errors,” Matonik said. “Small numerical errors are the difference between somebody having shelter and not.”

Bevin Kuhn, acting deputy chief of analytics for the Los Angeles Homeless Services Authority, the agency that coordinates homeless housing and services in Los Angeles County, said work is underway to create a database of 23,000 beds by the end of the year as part of technology upgrades.

For case managers, “just seeing … the general bed availability is challenging,” Kuhn said.

Among other changes is a reboot of the HMIS system to make it more compatible with mobile apps and developing a way to measure if timely data is being entered by case workers, Kuhn said.

It’s not uncommon for a field worker to encounter a homeless person in crisis who needs immediate attention, which can create delays in collecting data. Los Angeles Homeless Services Authority aims for data to be entered in the system within 72 hours, but that benchmark is not always met.

In hopes of filling the void, Better Angels assembled a team experienced in building large-scale software applications. They are constructing a mobile-friendly prototype for outreach workers — to be donated to participating groups in Los Angeles County — that will be followed by systems for shelter operators and a comprehensive shelter bed database.

Since homeless people are transient and difficult to locate for follow-up services, one feature would create a map of places where an individual had been encountered, allowing case managers to narrow the search.

Services are often available, but the problem is linking them with a homeless person in real time. So, a data profile would show services the individual received in the past, medical issues and make it easy to contact health workers, if needed.

As a secondary benefit — if enough agencies and providers agree to participate — the software could produce analytical information and data visualizations, spotlighting where homeless people are moving around the county, or concentrations of where homeless people have gathered.

One key goal for the prototypes: ease of use even for workers with scant digital literacy. Information entered into the app would be immediately unloaded to the database, eliminating the need for redundant reentries while keeping information up to date.

Time is often critical. Once a shelter bed is located, there is a 48-hour window for the spot to be claimed, which Reyes says happens only about half the time. The technology is so inadequate, the coalition sometimes doesn’t learn a spot is open until it has expired.

She has been impressed with the speed of the Better Angels app, which is in testing, and believes it would cut down on the number of people who miss the housing window, as well as create more reliability for people trying to obtain services.

“I’m hoping Better Angels helps us put the human back into this whole situation,” Reyes said.  

US claims TikTok collected user views on issues like abortion, gun control

WASHINGTON — In a fresh broadside against one of the world’s most popular technology companies, the Justice Department late Friday accused TikTok of harnessing the capability to gather bulk information on users based on views on divisive social issues like gun control, abortion and religion.

Government lawyers wrote in a brief filed to the federal appeals court in Washington that TikTok and its Beijing-based parent company ByteDance used an internal web-suite system called Lark to enable TikTok employees to speak directly with ByteDance engineers in China.

TikTok employees used Lark to send sensitive data about U.S. users, information that has wound up being stored on Chinese servers and accessible to ByteDance employees in China, federal officials said.

One of Lark’s internal search tools, the filing states, permits ByteDance and TikTok employees in the U.S. and China to gather information on users’ content or expressions, including views on sensitive topics, such as abortion or religion. Last year, The Wall Street Journal reported TikTok had tracked users who watched LGBTQ content through a dashboard the company said it had since deleted.

The new court documents represent the government’s first major defense in a consequential legal battle over the future of the popular social media platform, which is used by more than 170 million Americans. Under a law signed by President Joe Biden in April, the company could face a ban in a few months if it doesn’t break ties with ByteDance.

The measure was passed with bipartisan support after lawmakers and administration officials expressed concerns that Chinese authorities could force ByteDance to hand over U.S. user data or sway public opinion towards Beijing’s interests by manipulating the algorithm that populates users’ feeds.

The Justice Department warned, in stark terms, of the potential for what it called “covert content manipulation” by the Chinese government, saying the algorithm could be designed to shape content that users receive.

“By directing ByteDance or TikTok to covertly manipulate that algorithm; China could for example further its existing malign influence operations and amplify its efforts to undermine trust in our democracy and exacerbate social divisions,” the brief states.

The concern, they said, is more than theoretical, alleging that TikTok and ByteDance employees are known to engage in a practice called “heating” in which certain videos are promoted in order to receive a certain number of views. While this capability enables TikTok to curate popular content and disseminate it more widely, U.S. officials posit it can also be used for nefarious purposes.

Justice Department officials are asking the court to allow a classified version of its legal brief, which won’t be accessible to the two companies.

Nothing in the redacted brief “changes the fact that the Constitution is on our side,” TikTok spokesperson Alex Haurek said in a statement.

“The TikTok ban would silence 170 million Americans’ voices, violating the 1st Amendment,” Haurek said. “As we’ve said before, the government has never put forth proof of its claims, including when Congress passed this unconstitutional law. Today, once again, the government is taking this unprecedented step while hiding behind secret information. We remain confident we will prevail in court.”

In the redacted version of the court documents, the Justice Department said another tool triggered the suppression of content based on the use of certain words. Certain policies of the tool applied to ByteDance users in China, where the company operates a similar app called Douyin that follows Beijing’s strict censorship rules.

But Justice Department officials said other policies may have been applied to TikTok users outside of China. TikTok was investigating the existence of these policies and whether they had ever been used in the U.S. in, or around, 2022, officials said.

The government points to the Lark data transfers to explain why federal officials do not believe that Project Texas, TikTok’s $1.5 billion mitigation plan to store U.S. user data on servers owned and maintained by the tech giant Oracle, is sufficient to guard against national security concerns.

In its legal challenge against the law, TikTok has heavily leaned on arguments that the potential ban violates the First Amendment because it bars the app from continued speech unless it attracts a new owner through a complex divestment process. It has also argued divestment would change the speech on the platform because a new social platform would lack the algorithm that has driven its success.

In its response, the Justice Department argued TikTok has not raised any valid free speech claims, saying the law addresses national security concerns without targeting protected speech, and argues that China and ByteDance, as foreign entities, aren’t shielded by the First Amendment.

TikTok has also argued the U.S. law discriminates on viewpoints, citing statements from some lawmakers critical of what they viewed as an anti-Israel tilt on the platform during its war in Gaza.

Justice Department officials disputes that argument, saying the law at issue reflects their ongoing concern that China could weaponize technology against U.S. national security, a fear they say is made worse by demands that companies under Beijing’s control turn over sensitive data to the government. They say TikTok, under its current operating structure, is required to be responsive to those demands.

Oral arguments in the case is scheduled for September. 

US, Taiwan, China race to improve military drone technology  

washington — This week, as Taiwan was preparing for the start of its Han Kuang military exercises, its air defense system detected a Chinese drone circling the island. This was the sixth time that China had sent a drone to operate around Taiwan since 2023.

Drones like the one that flew around Taiwan, which are tasked with dual-pronged missions of reconnaissance and intimidation, are just a small part of a broader trend that is making headlines from Ukraine to the Middle East to the Taiwan Strait and is changing the face of warfare. 

The increasing role that unmanned aerial vehicles, or UAVs, play and rising concern about a Chinese invasion of democratically ruled Taiwan is pushing Washington, Beijing and Taipei to improve the sophistication, adaptability and cost of drone technology.

‘Hellscape’ strategy

Last August, the Pentagon launched a $1 billion Replicator Initiative to create air, sea and land drones in the “multiple thousands,” according to the Defense Department’s Innovation Unit. The Pentagon aims to build that force of drones by August 2025.

The initiative is part of what U.S. Admiral Samuel Paparo recently described to The Washington Post as a “hellscape” strategy, which aims to counter a Chinese invasion of Taiwan through the deployment of thousands of unmanned drones in the air and sea between the island and China.

“The benefits of unmanned systems are that you get cheap, disposable mass that’s low cost. If a drone gets shot down, the only people that are crying about it are the accountants,” said Zachary Kallenborn, a policy fellow at George Mason University. “You can use them at large amounts of scale and overwhelm your opponents as well as degrade their defensive capabilities.”

The hellscape strategy, he added, aims to use lots of cheap drones to try to hold back China from attacking Taiwan.

Drone manufacturing supremacy

China has its own plans under way and is the world’s largest manufacturer of commercial drones. In a news briefing after Paparo’s remarks to the Post, it warned Washington that it was playing with fire. 

“Those who clamor for turning others’ homeland into hell should get ready for burning in hell themselves,” said Senior Colonel Wu Qian, spokesperson for the Chinese defense ministry.

“The People’s Liberation Army is able to fight and win in thwarting external interference and safeguarding our national sovereignty and territorial integrity. Threats and intimidation never work on us,” Wu said.

China’s effort to expand its use of drones has been bolstered, analysts say, by leader Xi Jinping’s emphasis on technology and modernization in the military, something he highlighted at a top-level party meeting last week.

“China’s military is developing more than 50 types of drones with varying capabilities, amassing a fleet of tens of thousands of drones, potentially 10 times larger than Taiwan and the U.S. combined,” Michael Raska, assistant professor at Singapore’s Nanyang Technological University, told VOA in an email. “This quantitative edge currently fuels China’s accelerating military modernization, with drones envisioned for everything from pre-conflict intel gathering to swarming attacks.”

Analysts add that China’s commercial drone manufacturing supremacy aids its military in the push for drone development. China’s DJI dominates in production and sale of household drones, accounting for 76% of the worldwide consumer market in 2021.

The scale of production and low price of DJI drones could put China in an advantageous position in a potential drone war, analysts say.

“In Russia and Ukraine, if you have a lot of drones – even if they’re like the commercial off-the-shelf things, DJI drones you can buy at Costco – and you throw hundreds of them at an air defense system, that’s going to create a large problem,” said Major Emilie Stewart, a research analyst at the China Aerospace Studies Institute.

China denies it is seeking to use commercial UAV technology for future conflicts.

“China has always been committed to maintaining global security and regional stability and has always opposed the use of civilian drones for military purposes,” Liu Pengyu, spokesperson for the Chinese Embassy in Washington, told VOA. “We are firmly opposed to the U.S.’s military ties with Taiwan and its effort of arming Taiwan.”

Drone force

With assistance from its American partners, pressure from China and lessons from Ukraine, Taiwan has been pushing to develop its own domestic drone warfare capabilities.

The United States has played a pivotal role in Taiwan’s drone development, and just last week it pledged to sell $360 million of attack drones to the Taipei Economic and Cultural Representative Office, or TECRO, Taiwan’s de facto embassy in Washington.

“Taiwan will continue to build a credible deterrence and work closely with like-minded partners, including the United States, to preserve peace and stability in the region,” TECRO told VOA when asked about the collaboration between Taipei and Washington. “We have no further information to share at this moment.”

The effort to incorporate drones into its defense is crucial for Taiwan, said Eric Chan, a senior nonresident fellow at the Global Taiwan Institute.

“The biggest immediate effects of the U.S. coming into this mass UAV game is to give Taiwan a bigger advantage to be able to, first, detect their enemy and, second, help them build a backstop to their own capabilities as well,” Chan said.

With the potential for China to consider using drones in an urban conflict environment, Taiwan is recognizing the importance of stepping up its counter-drone defense systems.

“After multiple intrusions of Chinese drones in outlying islands, the Taiwan Ministry of Defense now places great emphasis on anti-drone capabilities,” said Yu-Jiu Wang, chief executive of Tron Future, an anti-drone company working with the Taiwanese military.

The demand is one that Wang said his company is willing and ready to fill.

CrowdStrike: More machines fixed as customers, regulators await details on what caused meltdown 

AUSTIN, Tex. — Cybersecurity firm CrowdStrike says a “significant number” of the millions of computers that crashed on Friday, causing global disruptions, are back in operation as its customers and regulators await a more detailed explanation of what went wrong. 

A defective software update sent by CrowdStrike to its customers disrupted airlines, banks, hospitals and other critical services Friday, affecting about 8.5 million machines running Microsoft’s Windows operating system. The painstaking work of fixing it has often required a company’s IT crew to manually delete files on affected machines. 

CrowdStrike said late Sunday in a blog post that it was starting to implement a new technique to accelerate remediation of the problem. 

Shares of the Texas-based cybersecurity company have dropped nearly 30% since the meltdown, knocking off billions of dollars in market value. 

The scope of the disruptions has also caught the attention of government regulators, including antitrust enforcers, though it remains to be seen if they take action against the company. 

“All too often these days, a single glitch results in a system-wide outage, affecting industries from healthcare and airlines to banks and auto-dealers,” said Lina Khan, chair of the U.S. Federal Trade Commission, in a Sunday post on the social media platform X. “Millions of people and businesses pay the price. These incidents reveal how concentration can create fragile systems.” 

India ed-tech firm Byju’s founder faces reckoning as startup implodes

NEW DELHI — Byju Raveendran, an Indian mathematics whiz who soared from teacher to startup billionaire before his education-technology company imploded this year, now faces his biggest test.

The future of Raveendran’s eponymous Byju’s online coaching firm rests with India’s courts after the country’s biggest startup, once loved by global investors who valued it at $22 billion, crashed below $2 billion in valuation.

The 44-year-old founder last week lost control of the company as a tribunal kick-started an insolvency process.

Accused of “financial mismanagement and compliance issues,” the son of a family of teachers from a small village in south India faces a reckoning that will test the ingenuity that made him a poster child for India’s startups.

His formerly high-flying company was eventually brought low when it could not pay $19 million in sponsorship dues to India’s cricket federation, prompting a tribunal to suspend Byju’s board and make Raveendran report to a court-appointed restructuring expert.

An appeals tribunal is expected to hold a hearing on Monday on whether Byju’s insolvency process should be quashed after the former billionaire argued in court his company is solvent and that insolvency could shut it down and cost the jobs of 27,000 staff, including teachers. Insolvency also would not bode well for Byju’s backers, such as Dutch technology investor Prosus.

Raveendran denies the allegations of mismanagement and wrongdoing at his firm, which has in recent months faced lawsuits over unpaid loans and boardroom battles with foreign investors that went public.

Potential insolvency is a dramatic turn of events for an entrepreneur described by one person who has worked with him as an extremely passionate and goal-oriented person who might adopt “an abrasive approach” in a crisis.

Raveendran presented a “suave, nice and polished” image, appearing to heed advice, but “eventually there was a trust deficit,” said another executive who quit last year as a Byju’s senior vice president.

“He said things are improving, don’t worry, we have the money,” the former executive said.

Raveendran and a Byju’s spokesperson did not respond to requests for comment.

Byju’s downfall: ‘Our fair share of mistakes’

An engineer by training, he started Byju’s in 2011 with physical classes after friends urged him to go into teaching.

Raveendran, who aced a premier Indian management exam “with a score of 100 percentile, not once but twice,” according to the company website, started what would become his empire with his wife Divya Gokulnath, 38, a former student of his.

In education-obsessed India, Raveendran hit gold by offering online teaching programs priced from $100 to $300. He got a mammoth boost when the COVID-19 pandemic sent students indoors. At the height of his fame in 2021, he and his wife had a net worth of $4 billion, Forbes reckoned.

Now all that is in tatters.

Behind the reversal of Byju’s meteoric success, say executives and advisers who worked with Raveendran, is that he overruled associates and expanded the business through expensive acquisitions, splurging on marketing and being slow to address problems such as sales agents adopting aggressive tactics to mis-sell courses that damaged the company’s reputation.

With the backing of investors like General Atlantic, Prosus and Facebook founder Mark Zuckerberg’s philanthropy venture, Raveendran spent millions on acquisitions, and the company says it has 150 million students in over 100 countries.

“While growing fast, as I’ve accepted multiple times, we’ve made our fair share of mistakes,” Raveendran told an interviewer last year at the World Economic Forum in Davos.

As he battled crises, the CEO also said decisions to lay off some of its then-50,000 employees and slash branding expenses would help strengthen loss-making Byju’s and turn its cashflow positive.

“Every country needs a Byju’s,” he said.

Airlines resume services after global IT crash wreaks havoc

Paris — Airlines were gradually coming back online Saturday after global carriers, banks and financial institutions were thrown into turmoil by one of the biggest IT crashes in recent years, caused by an update to an antivirus program.

Passenger crowds had swelled at airports Friday to wait for news as dozens of flights were canceled and operators struggled to keep services on track, after an update to a program operating on Microsoft Windows crashed systems worldwide.

Multiple U.S. airlines and airports across Asia said they were now resuming operations, with check-in services restored in Hong Kong, South Korea and Thailand, and mostly back to normal in India and Indonesia and at Singapore’s Changi Airport as of Saturday afternoon.

“The check-in systems have come back to normal [at Thailand’s five major airports]. There are no long queues at the airports as we experienced yesterday,” Airports of Thailand President Keerati Kitmanawat told reporters at Don Mueang airport in Bangkok.

Microsoft said the issue began at 1900 GMT on Thursday, affecting Windows users running the CrowdStrike Falcon cybersecurity software.

CrowdStrike said it had rolled out a fix for the problem, and the company’s boss, George Kurtz, told U.S. news channel CNBC he wanted to “personally apologize to every organization, every group and every person who has been impacted.”

It also said it could take a few days to return to normal.

U.S. President Joe Biden’s team was talking to CrowdStrike and those affected by the glitch “and is standing by to provide assistance as needed,” the White House said in a statement.

“Our understanding is that flight operations have resumed across the country, although some congestion remains,” a senior US administration official said.

Other industries

Reports from the Netherlands and Britain suggested health services might have been affected by the disruption, meaning the full impact might not yet be known.

Media companies were also hit, with Britain’s Sky News saying the glitch had ended its Friday morning news broadcasts, and Australia’s ABC similarly reporting major difficulties.

By Saturday, services in Australia had mostly returned to normal, but Sydney Airport was still reporting flight delays.

Australian authorities warned of an increase in scam and phishing attempts following the outage, including people offering to help reboot computers and asking for personal information or credit card details.

Banks in Kenya and Ukraine reported issues with their digital services, while some mobile phone carriers were disrupted and customer services in a number of companies went down.

“The scale of this outage is unprecedented and will no doubt go down in history,” said Junade Ali of Britain’s Institution of Engineering and Technology, adding that the last incident approaching the same scale was in 2017.

 

Flight chaos

While some airports halted all flights, in others airline staff resorted to manual check-ins for passengers, leading to long lines and frustrated travelers.

The U.S. Federal Aviation Administration initially ordered all flights grounded “regardless of destination,” although airlines later said they were reestablishing their services and working through the backlog.

India’s largest airline, Indigo, said operations had been “resolved,” in a statement posted on social media platform X.

“While the outage has been resolved and our systems are back online, we are diligently working to resume normal operations, and we expect this process to extend into the weekend,” the carrier said Saturday.

A passenger told AFP that the situation was returning to normal at Delhi Airport by midnight on Saturday with only slight delays in international flights.

Low-cost carrier AirAsia said it was still trying to get back online and had been “working around the clock toward recovering its departure control systems” after the global outage. It recommended passengers arrive early at airports and be ready for “manual check-in” at airline counters.

Chinese state media said Beijing’s airports had not been affected.

In Europe, major airports, including Berlin’s, which had suspended all flights earlier on Friday, said departures and arrivals were resuming.

‘Common cause’

Companies were left patching up their systems and trying to assess the damage, even as officials tried to tamp down panic by ruling out foul play.

CrowdStrike’s Kurtz said in a statement his teams were “fully mobilized” to help affected customers and “a fix has been deployed.”

But Oli Buckley, a professor at Britain’s Loughborough University, was one of many experts who questioned the ease of rolling out a proper fix.

“While experienced users can implement the workaround, expecting millions to do so is impractical,” he said.

Other experts said the incident should prompt a widespread reconsideration of how reliant societies are on a handful of tech companies for such an array of services.

“We need to be aware that such software can be a common cause of failure for multiple systems at the same time,” said John McDermid, a professor at York University in Britain.

He said infrastructure should be designed “to be resilient against such common cause problems.”