Zoom, Symbol of Remote Work Revolution, Wants Workers Back in Office Part-time

The company whose name became synonymous with remote work is joining the growing return-to-office trend.

Zoom, the video conferencing pioneer, is asking employees who live within a 50-mile radius of its offices to work onsite two days a week, a company spokesperson confirmed in an email. The statement said the company has decided that “a structured hybrid approach – meaning employees that live near an office need to be onsite two days a week to interact with their teams – is most effective for Zoom.”

The new policy, which will be rolled out in August and September, was first reported by the New York Times, which said Zoom CEO Eric Yuan fielded questions from employees unhappy with the new policy during a Zoom meeting last week.

Zoom, based in San Jose, California, saw explosive growth during the first year of the COVID-19 pandemic as companies scrambled to shift to remote work, and even families and friends turned to the platform for virtual gatherings. But that growth has stagnated as the pandemic threat has ebbed.

Shares of Zoom Video Communications Inc. have tumbled hard since peaking early in the pandemic, from $559 apiece in October 2020, to below $70 on Tuesday. Shares have slumped more than 10% to start the month of August. In February, Zoom laid off about 1,300 people, or about 15% of its workforce.

Google, Salesforce and Amazon are among major companies that have also stepped up their return-to-office policies despite a backlash from some employees.

Similarly to Zoom, many companies are asking their employees to show up to the office only part time, as hybrid work shapes up to be a lasting legacy of the pandemic. Since January, the average weekly office occupancy rate in 10 major U.S. cities has hovered around 50%, dipping below that threshold during the summer months, according to Kastle Systems, which measures occupancy through entry swipes.

Pope Warns Against Potential Dangers of Artificial Intelligence

Pope Francis on Tuesday called for a global reflection on the potential dangers of artificial intelligence (AI), noting the new technology’s “disruptive possibilities and ambivalent effects.”  

Francis, who is 86 and said in the past he does not know how to use a computer, issued the warning in a message for the next World Day of Peace of the Catholic Church, falling on New Year’s Day.  

The Vatican released the message well in advance, as it is customary.  

The pope “recalls the need to be vigilant and to work so that a logic of violence and discrimination does not take root in the production and use of such devices, at the expense of the most fragile and excluded,” it reads.  

“The urgent need to orient the concept and use of artificial intelligence in a responsible way, so that it may be at the service of humanity and the protection of our common home, requires that ethical reflection be extended to the sphere of education and law,” it adds.  

Back in 2015, Francis acknowledged being “a disaster” with technology, but he has also called the internet, social networks and text messages “a gift of God,” provided that they are used wisely.  

In 2020, the Vatican joined forces with tech giants Microsoft MSFT.O and IBM IBM.N to promote the ethical development of AI and call for regulation of intrusive technologies such as facial recognition.

US Tech Groups Back TikTok in Challenge to Montana State Ban

Two to tech groups on Monday backed TikTok Inc in its lawsuit seeking block enforcement of a Montana state ban on use of the short video sharing app before it takes effect on January 1.

NetChoice, a national trade association that includes major tech platforms, and Chamber of Progress, a tech-industry coalition, said in a joint court filing that “Montana’s effort to cut Montanans off from the global network of TikTok users ignores and undermines the structure, design, and purpose of the internet.”

TikTok, which is owned by China’s ByteDance, filed a suit in May seeking to block the first-of-its-kind U.S. state ban on several grounds, arguing it violates the First Amendment free speech rights of the company and users.

Analysts Say Use of Spyware During Conflict Is Chilling

The use of sophisticated spyware to hack into the devices of journalists and human rights defenders during a period of conflict in Armenia has alarmed analysts.

A joint investigation by digital rights organizations, including Amnesty International, found evidence of the surveillance software on devices belonging to 12 people, including a former government spokesperson.

The apparent targeting took place between October 2020 and December 2022, including during key moments in the Nagorno-Karabakh conflict, Amnesty reported.

The region has been at the center of a decades-long dispute between Azerbaijan and Armenia, which have fought two wars over the mountainous territory.

Elina Castillo Jiménez, a digital surveillance researcher at Amnesty International’s Security Laboratory, told VOA that her organization’s research — published earlier this year — confirmed that at least a dozen public figures in Armenia were targeted, including a former spokesperson for the Ministry of Foreign Affairs and a representative of the United Nations.

Others had reported on the conflict, including for VOA’s sister network Radio Free Europe/Radio Liberty; provided analysis; had sensitive conversations related to the conflict; or in some cases worked for organizations known to be critical of the government, the researchers found.

“The conflict may have been one of the reasons for the targeting,” Castillo said.

If, as Amnesty and others suspect, the timing is connected to the conflict, it would mark the first documented use of Pegasus in the context of an international conflict.

Researchers have found previously that Pegasus was used extensively in Azerbaijan to target civil society representatives, opposition figures and journalists, including the award-winning investigative reporter Khadija Ismayilova.

VOA reached out via email to the embassies of Armenia and Azerbaijan in Washington for comment but as of publication had not received a response.

Pegasus is a spyware marketed to governments by the Israeli digital security company NSO Group. The global investigative collaboration, The Pegasus Project, has been tracking the spyware’s use against human rights defenders, critics and others.

Since 2021, the U.S government has imposed measures on NSO over the hacking revelations, saying its tools were used for “transnational repression.” U.S actions include export limits on NSO Group and a March 2023 executive order that restricts the U.S. government’s use of commercial spyware like Pegasus.

VOA reached out to the NSO Group for comment but as of publication had not received a response.

Castillo said that Pegasus has the capability to infiltrate both iOS and Android phones.

Pegasus spyware is a “zero-click” mobile surveillance program. It can attack devices without any interaction from the individual who is targeted, gaining complete control over a phone or laptop and in effect transforming it into a spying tool against its owner, she said.

“The way that Pegasus operates is that it is capable of using elements within your iPhones or Androids,” said Castillo. “Imagine that it embed(s) something in your phone, and through that, then it can take control over it.”

The implications of the spyware are not lost on Ruben Melikyan. The lawyer, based in Armenia’s capital, Yerevan, is among those whose devices were infected.

An outspoken government critic, Melikyan has represented a range of opposition parliamentarians and activists.

The lawyer said he has concerns that the software could have allowed hackers to gain access to his data and information related to his clients.

“As a lawyer, my phone contained confidential information, and its compromise made me uneasy, particularly regarding the protection of my current and former clients’ rights.” he said.

Melikyan told VOA that his phone had been targeted twice: in May 2021, when he was monitoring Armenian elections, and again during a tense period in the Armenia and Azerbaijan conflict in December 2022.

Castillo said she believes targeting individuals with Pegasus is a violation of “international humanitarian law” and that evidence shows it is “an absolute menace to people doing human rights work.”

She said the researchers are not able to confirm who commissioned the use of the spyware, but “we do believe that it is a government customer.”

When the findings were released this year, an NSO Group spokesperson said it was unable to comment but that earlier allegations of “improper use of our technologies” had led to the termination of contracts.

Amnesty International researchers are also investigating the potential use of a commercial spyware, Predator, which was found on Armenian servers.

“We have the evidence that suggests that it was used. However, further investigation is needed,” Castillo said, adding that their findings so far suggest that Pegasus is just “one of the threats against journalists and human rights defenders.”

This story originated in VOA’s Armenia Service.

US Mom Blames Face Recognition Technology for Flawed Arrest

A mother is suing the city of Detroit, saying unreliable facial recognition technology led to her being falsely arrested for carjacking while she was eight months pregnant. 

Porcha Woodruff was getting her two children ready for school the morning of February 16 when a half-dozen police officers showed up at her door to arrest her, taking her away in handcuffs, the 32-year-old Detroit woman said in a federal lawsuit.

“They presented her with an arrest warrant for robbery and carjacking, leaving her baffled and assuming it was a joke, given her visibly pregnant state,” her attorney wrote in a lawsuit accusing the city of false arrest. 

The suit, filed Thursday, argues that police relied on facial recognition technology that should not be trusted, given “inherent flaws and unreliability, particularly when attempting to identify Black individuals” such as Woodruff.

Some experts say facial recognition technology is more prone to error when analyzing the faces of people of color.

In a statement Sunday, the Wayne County prosecutor’s office said the warrant that led to Woodruff’s arrest was on solid ground, NBC News reported.

“The warrant was appropriate based upon the facts,” it said.

The case began in late January, when police investigating a reported carjacking by a gunman used imagery from a gas station’s security video to track down a woman believed to have been involved in the crime, according to the suit.

Facial recognition analysis from the video identified Woodruff as a possible match, the suit said.

Woodruff’s picture from a 2015 arrest was in a set of photos shown to the carjacking victim, who picked her out, according to the lawsuit.

Woodruff was freed on bond the day of her arrest and the charges against her were later dropped due to insufficient evidence, the civil complaint maintained. 

“This case highlights the significant flaws associated with using facial recognition technology to identify criminal suspects,” the suit argued.

Woodruff’s suit seeks unspecified financial damages plus legal fees. 

Musk Says Fight with Zuckerberg Will be Live-Streamed on X

Elon Musk said in a social media post that his proposed cage fight with Meta (META.O) CEO Mark Zuckerberg would be live-streamed on social media platform X, formerly known as Twitter. 

The social media moguls have been egging each other into a mixed martial arts cage match in Las Vegas since June.

“Zuck v Musk fight will be live-streamed on X. All proceeds will go to charity for veterans,” Musk said in a post on X early on Sunday morning, without giving any further details.

Earlier on Sunday, Musk had said on X that he was “lifting weights throughout the day, preparing for the fight”, adding that he did not have time to work out so brings the weights to work.

When a user on X asked Musk the point of the fight, Musk responded by saying “It’s a civilized form of war. Men love war.”

Meta did not respond to a Reuters request for comment on Musk’s post. 

The brouhaha began when Musk said in a June 20 post that he was “up for a cage match” with Zuckerberg, who is trained in jiujitsu.

A day later, Zuckerberg, 39, who has posted pictures of matches he has won on his company’s Instagram platform, asked Musk, 51, to “send location” for the proposed throwdown, to which Musk replied “Vegas Octagon”, referring to an events center where mixed martial arts (MMA) championship bouts are held.

Musk then said he would start training if the cage fight took shape. 

AI Anxiety: Workers Fret Over Uncertain Future

The tidal wave of artificial intelligence (AI) barrelling toward many professions has generated deep anxiety among workers fearful that their jobs will be swept away — and the mental health impact is rising.

The launch in November 2022 of ChatGPT, the generative AI platform capable of handling complex tasks on command, marked a tech landmark as AI started to transform the workplace.

“Anything new and unknown is anxiety-producing,” Clare Gustavsson, a New York therapist whose patients have shared concerns about AI, told AFP.

“The technology is growing so fast, it is hard to gain sure footing.”

Legal assistants, programmers, accountants and financial advisors are among those professions feeling threatened by generative AI that can quickly create human-like prose, computer code, articles or expert insight.

Goldman Sachs analysts see generative AI impacting, if not eliminating, some 300 million jobs, according to a study published in March.

“I anticipate that my job will become obsolete within the next 10 years,” Eric, a bank teller, told AFP, declining to give his second name.

“I plan to change careers. The bank I work for is expanding AI research.”

Trying to ’embrace the unknown’

New York therapist Meris Powell told AFP of an entertainment professional worried about AI being used in film and television production — a threat to actors and screenwriters that is a flashpoint in strikes currently gripping Hollywood.

“It’s mainly people who are in creative fields who are at the forefront of that concern,” Gustavsson said.

AI is bringing with it a level of apprehension matched by climate change and the Covid-19 pandemic, she contended.

But she said that she tries to get patients to “embrace the unknown” and find ways to use new technology to their advantage.

For one graphic animator in New York, the career-threatening shock came from seeing images generated by AI-infused software such as Midjourney and Stable Diffusion that rivaled the quality of those created by humans.

“People started to realize that some of the skills they had developed and specialized in could possibly be replaced by AI,” she told AFP, adding she had honed her coding skills, but now feels even that has scant promise in an AI world.

“I’ll probably lean into more of a management-level role,” she said. “It’s just hard because there are a lot less of those positions.

“Before I would just pursue things that interested me and skills that I enjoy. Now I feel more inclined to think about what’s actually going to be useful and marketable in the future.”

Peter Vukovic, who has been chief technology officer at several startups, expects just one percent or less of the population to benefit from AI.

“For the rest, it’s a gray area,” Vukovic, who lives in Bosnia, said. “There is a lot of reason for 99 percent of people to be concerned.”

AI is focused on efficiency and making money, but it could be channeled to serve other purposes, Vukovic said.

“What’s the best way for us to use this?” he asked. “Is it really just to automate a bunch of jobs?”

Australian Lawmakers Highlight Social Media’s Threat to National Security

A parliamentary committee investigating foreign interference in Australia has found that Chinese apps TikTok and WeChat could present major security risks.

In April, Australia said it would ban TikTok on government devices because of security fears. 

Lawmakers in Australia have sounded the alarm about the nefarious rise of social media and its power to spread disinformation and undermine trust. 

The Senate Select Committee on Foreign Interference through Social Media said that foreign interference was Australia’s most pressing national security threat. The parliamentary inquiry in Canberra found that the increased use of social media, including Chinese-owned apps TikTok and WeChat, could “corrupt our decision-making, political discourse and societal norms.”   

The report stated that “the Chinese government can require these social media companies to secretly cooperate with Chinese intelligence agencies.” 

Committee makes recommendations

The committee in Canberra has made 17 recommendations, including extending an April 2023 ban on TikTok on Australian government issued devices to include WeChat, with the threat of fines and nationwide bans if the apps breach transparency guidelines.   

Senator James Paterson is the head of the committee as well as Shadow Cyber Security Minister. He told the Australian Broadcasting Corp. Wednesday that the apps were guilty of spreading disinformation.  

“It is absolutely rife and it is occurring on all social media platforms,” said Paterson. “It is absolutely critical that any social media platform operating in Australia of any scale is able to be subject to Australian laws and regulation, and the oversight of our regulatory agencies and our parliament.”   

The Canberra government said it was considering all the committee’s recommendations. A government spokesperson asserted that foreign governments have used social media to harass diaspora and spread disinformation.  

TikTok responds

In a statement, TikTok said that while it disagreed with the way it had been characterized by the parliamentary inquiry, it welcomed the committee’s decision to not recommend an outright ban.   

It added that TikTok remained “committed to continuing an open and transparent dialogue with all levels of Australian government.” 

There has been no comment, so far, from WeChat.   

Meta, which owns Facebook, had previously told the inquiry that it had removed more than 200 foreign interference operations since 2017.  The U.S. company has warned that the internet’s democratic principles were increasingly being challenged by “strong forces.” 

Amazon Adds US-Wide Video Telemedicine Visits to Its Virtual Clinic

Amazon is adding video telemedicine visits in all 50 states to a virtual clinic it launched last fall, as the e-commerce giant pushes deeper into care delivery.

Amazon said Tuesday that customers can visit its virtual clinic around the clock through Amazon’s website or app. There, they can compare prices and response times before picking a telemedicine provider from several options.

The clinic, which doesn’t accept insurance, launched last fall with a focus on text message-based consultations. Those remain available in 34 states.

Virtual care, or telemedicine, exploded in popularity during the COVID-19 pandemic. It has remained popular as a convenient way to check in with a doctor or deal with relatively minor health issues like pink eye.

Amazon says its clinic offers care for more than 30 common health conditions. Those include sinus infections, acne, COVID-19 and acid reflux. The clinic also offers treatments for motion sickness, seasonal allergies and several sexual health conditions, including erectile dysfunction.

It also provides birth control and emergency contraception.

Chief Medical Officer Dr. Nworah Ayogu said in a blog post that the clinic aims to remove barriers to help people treat “everyday health concerns.”

“As a doctor, I’ve seen firsthand that patients want to be healthy but lack the time, tools, or resources to effectively manage their care,” Ayogu wrote.

Amazon said messaging-based consultations cost $35 on average while video visits cost $75.

That’s cheaper than the cost of many in-person visits with a doctor, which can run over $100 for people without insurance or coverage that makes them pay a high deductible.

While virtual visits can improve access to help, some doctors worry that they also lead to care fragmentation and can make it harder to track a patient’s overall health. That could happen if a patient has a regular doctor who doesn’t learn about the virtual visit from another provider.

In addition to virtual care, Amazon also sells prescription drugs through its Amazon Pharmacy business and has been building its presence with in-patient care.

Earlier this year, Amazon also closed a $3.9 billion acquisition of the membership-based primary care provider One Medical, which had about 815,000 customers and 214 medical offices in more than 20 markets.

One Medical offers both in-person care and virtual visits.

Anti-monopoly groups had called on the Federal Trade Commission to block the deal, arguing it would endanger patient privacy and help make the retailer more dominant in the marketplace. The agency didn’t block the deal but said it won’t rule out future challenges.

That deal was the first acquisition made under Amazon CEO Andy Jassy, who took over from founder Jeff Bezos in 2021. Jassy sees health care as a growth opportunity for the company.

Meta to Ask EU Users’ Consent to Share Data for Targeted Ads

Social media giant Meta on Tuesday said it intends to ask European Union-based users to give their consent before allowing targeted advertising on its networks including Facebook, bowing to pressure from European regulators.

It said the changes were to address “evolving and emerging regulatory requirements” amid a bruising tussle with the Irish Data Protection Commission that oversees EU data rules in Ireland, out of which Meta runs its European operations.

European regulators in January had dismissed the previous legal basis — “legitimate interest” — Meta had used to justify gathering users’ personal data for targeted advertising.

Currently, users joining Facebook and Instagram by default have that permission turned on, feeding their data to Meta so it can generate billions of dollars from such ads.

“Today, we are announcing our intention to change the legal basis that we use to process certain data for behavioral advertising for people in the EU, EEA [European Economic Area] and Switzerland from ‘Legitimate Interests’ to ‘Consent’,” Meta said in a blog post.

Meta added it will share more information in the months ahead as it continues to “constructively engage” with regulators.

“There is no immediate impact to our services in the region. Once this change is in place, advertisers will still be able to run personalized advertising campaigns to reach potential customers and grow their businesses,” it said.

Meta and other U.S. Big Tech companies have been hit by massive fines over their business practices in the EU in recent years and have been impacted by the need to comply with the bloc’s strict data privacy regulations.

Further effects are expected from the EU’s landmark Digital Markets Act, which bans anti-competitive behavior by the so-called “gatekeepers” of the internet.

Flashing ‘X’ Sign Removed From Former Twitter’s Headquarters

A brightly flashing “X” sign has been removed from the San Francisco headquarters of the company formerly known as Twitter just days after it was installed. 

The San Francisco Department of Building Inspection said Monday it received 24 complaints about the unpermitted structure over the weekend. Complaints included concerns about its structural safety and illumination. 

The Elon Musk-owned company, which has been rebranded as X, had removed the Twitter sign and iconic blue bird logo from the building last week. That work was temporarily paused because the company did not have the necessary permits. For a time, the “er” at the end of “Twitter” remained up due to the abrupt halt of the sign takedown. 

The city of San Francisco had opened a complaint and launched an investigation into the giant “X” sign, which was installed Friday on top of the downtown building as Musk continues his rebrand of the social media platform. 

 

 

The chaotic rebrand of Twitter’s building signage is similar to the haphazard way in which the Twitter platform is being turned into X. While the X logo has replaced Twitter on many parts of the site and app, remnants of Twitter remain. 

Representatives for X did not immediately respond to a message for comment Monday. 

China Curbs Drone Exports, Citing Ukraine, Concern About Military Use

China imposed restrictions Monday on exports of long-range civilian drones, citing Russia’s war in Ukraine and concern that drones might be converted to military use. 

Chinese leader Xi Jinping’s government is friendly with Moscow but says it is neutral in the 18-month-old war. It has been stung by reports that both sides might be using Chinese-made drones for reconnaissance and possibly attacks. 

Export controls will take effect Tuesday to prevent use of drones for “non-peaceful purposes,” the Ministry of Commerce said in a statement. It said exports still will be allowed but didn’t say what restrictions it would apply. 

China is a leading developer and exporter of drones. DJI Technology Co., one of the global industry’s top competitors, announced in April 2022 it was pulling out of Russia and Ukraine to prevent its drones from being used in combat. 

“The risk of some high specification and high-performance civilian unmanned aerial vehicles being converted to military use is constantly increasing,” the Ministry of Commerce said. 

Restrictions will apply to drones that can fly beyond the natural sight distance of operators or stay aloft more than 30 minutes, have attachments that can throw objects and weigh more than seven kilograms (15½ pounds), according to the ministry. 

“Since the crisis in Ukraine, some Chinese civilian drone companies have voluntarily suspended their operations in conflict areas,” the Ministry of Commerce said. It accused the United States and Western media of spreading “false information” about Chinese drone exports. 

The government defended its dealings Friday with Russia as “normal economic and trade cooperation” after a U.S. intelligence report said Beijing possibly provided equipment used in Ukraine that might have military applications. 

The report cited Russian customs data that showed Chinese state-owned military contractors supplied drones, navigation equipment, fighter jet parts and other goods. 

The Biden administration has warned Beijing of unspecified consequences if it supports the Kremlin’s war effort. Last week’s report didn’t say whether any of the trade cited might trigger U.S. retaliation. 

Xi and Russian President Vladimir Putin declared before the February 2022 invasion that their governments had a “no-limits” friendship. Beijing has blocked efforts to censure Moscow in the United Nations and has repeated Russian justifications for the attack. 

China has “always opposed the use of civilian drones for military purposes,” the Ministry of Commerce said. “The moderate expansion of drone control by China this time is an important measure to demonstrate the responsibility of a responsible major country.” 

The Ukrainian government appealed to DJI in March 2022 to stop selling drones it said the Russian ministry was using to target missile attacks. DJI rejected claims it leaked data on Ukraine’s military positions to Russia. 

AM Radio Fights to Keep Its Spot on US Car Dashboards

There has been a steady decline in the number of AM radio stations in the United States. Over the decades, urban and mainstream broadcasters have moved to the FM band, which has better audio fidelity, although more limited range. Now, there is a new threat to the remaining AM stations. Some automakers want to kick AM off their dashboard radios, deeming it obsolete. VOA’s chief national correspondent, Steve Herman, in the state of Texas, has been tuning in to some traditional rural stations, as well as those broadcasting in languages others than English in the big cities. Camera – Steve Herman and Jonathan Zizzo.

FBI Warns About China Theft of US AI Technology

China is pilfering U.S.-developed artificial intelligence (AI) technology to enhance its own aspirations and to conduct foreign influence operations, senior FBI officials said Friday.

The officials said China and other U.S. adversaries are targeting American businesses, universities and government research facilities to get their hands on cutting-edge AI research and products.

“Nation-state adversaries, particularly China, pose a significant threat to American companies and national security by stealing our AI technology and data to advance their own AI programs and enable foreign influence campaigns,” a senior FBI official said during a background briefing call with reporters.

China has a national plan to surpass the U.S. as the world’s top AI power by 2030, but U.S. officials say much of its progress is based on stolen or otherwise acquired U.S. technology.

“What we’re seeing is efforts across multiple vectors, across multiple industries, across multiple avenues to try to solicit and acquire U.S. technology … to be able to re-create and develop and advance their AI programs,” the senior FBI official said.

The briefing was aimed at giving the FBI’s view of the threat landscape, not to react to any recent events, officials said.

FBI Director Christopher Wray sounded the alarm about China’s AI intentions at a cybersecurity summit in Atlanta on Wednesday. He warned that after “years stealing both our innovation and massive troves of data,” the Chinese are well-positioned “to use the fruits of their widespread hacking to power, with AI, even more powerful hacking efforts.”

China has denied the allegations.

The senior FBI official briefing reporters said that while the bureau remains focused on foreign acquisition of U.S. AI technology and talent, it has concern about future threats from foreign adversaries who exploit that technology.

“However, if and when the technology is acquired, their ability to deploy it in an instance such as [the 2024 presidential election] is something that we are concerned about and do closely monitor.”

With the recent surge in AI use, the U.S. government is grappling with its benefits and risks. At a White House summit earlier this month, top AI executives agreed to institute guidelines to ensure the technology is developed safely.

Even as the technology evolves, cybercriminals are actively using AI in a variety of ways, from creating malicious code to crafting convincing phishing emails and carrying out insider trading of securities, officials said.

“The bulk of the caseload that we’re seeing now and the scope of activity has in large part been on criminal actor use and deployment of AI models in furtherance of their traditional criminal schemes,” the senior FBI official said.

The FBI warned that violent extremists and traditional terrorist actors are experimenting with the use of various AI tools to build explosives, he said.

“Some have gone as far as to post information about their engagements with the AI models and the success which they’ve had defeating security measures in most cases or in a number of cases,” he said.

The FBI has observed a wave of fake AI-generated websites with millions of followers that carry malware to trick unsuspecting users, he said. The bureau is investigating the websites.

Wray cited a recent case in which a Dark Net user created malicious code using ChatGPT.

The user “then instructed other cybercriminals on how to use it to re-create malware strains and techniques based on common variants,” Wray said.

“And that’s really just the tip of the iceberg,” he said. “We assess that AI is going to enable threat actors to develop increasingly powerful, sophisticated, customizable and scalable capabilities — and it’s not going to take them long to do it.”

Prospect of AI Producing News Articles Concerns Digital Experts 

Google’s work developing an artificial intelligence tool that would produce news articles is concerning some digital experts, who say such devices risk inadvertently spreading propaganda or threatening source safety. 

The New York Times reported last week that Google is testing a new product, known internally by the working title Genesis, that employs artificial intelligence, or AI, to produce news articles.

Genesis can take in information, like details about current events, and create news content, the Times reported. Google already has pitched the product to the Times and other organizations, The Washington Post and News Corp, which owns The Wall Street Journal.

The launch of the generative AI chatbot ChatGPT last fall has sparked debate about how artificial intelligence can and should fit into the world — including in the news industry.

AI tools can help reporters research by quickly analyzing data and extracting it from PDF files in a process known as scraping.  AI can also help journalists’ fact-check sources. 

But the apprehension — including potentially spreading propaganda or ignoring the nuance humans bring to reporting — appears to be weightier. These worries extend beyond Google’s Genesis tool to encapsulate the use of AI in news gathering more broadly.

If AI-produced articles are not carefully checked, they could unwittingly include disinformation or misinformation, according to John Scott-Railton, who researches disinformation at the Citizen Lab in Toronto.  

“It’s sort of a shame that the places that are the most friction-free for AI to scrape and draw from — non-paywalled content — are the places where disinformation and propaganda get targeted,” Scott-Railton told VOA. “Getting people out of the loop does not make spotting disinformation easier.”

Paul M. Barrett, deputy director at New York University’s Stern Center for Business and Human Rights, agrees that artificial intelligence can turbocharge the dissemination of falsehoods. 

“It’s going to be easier to generate myths and disinformation,” he told VOA. “The supply of misleading content is, I think, going to go up.”

In an emailed statement to VOA, a Google spokesperson said, “In partnership with news publishers, especially smaller publishers, we’re in the earliest stages of exploring ideas to potentially provide AI-enabled tools to help their journalists with their work.”

“Our goal is to give journalists the choice of using these emerging technologies in a way that enhances their work and productivity,” the spokesperson said. “Quite simply these tools are not intended to, and cannot, replace the essential role journalists have in reporting, creating and fact-checking their articles.”

The implications for a news outlet’s credibility are another important consideration regarding the use of artificial intelligence.

News outlets are presently struggling with a credibility crisis. Half of Americans believe that national news outlets try to mislead or misinform audiences through their reporting, according to a February report from Gallup and the Knight Foundation.

“I’m puzzled that anyone thinks that the solution to this problem is to introduce a much less credible tool, with a much shakier command of facts, into newsrooms,” said Scott-Railton, who was previously a Google Ideas fellow.

Reports show that AI chatbots regularly produce responses that are entirely wrong or made up. AI researchers refer to this habit as a “hallucination.”

Digital experts are also cautious about what security risks may be posed by using AI tools to produce news articles. Anonymous sources, for instance, might face retaliation if their identities are revealed.

“All users of AI-powered systems need to be very conscious of what information they are providing to the system,” Barrett said.

“The journalist would have to be cautious and wary of disclosing to these AI systems information such as the identity of a confidential source, or, I would say, even information that the journalist wants to make sure doesn’t become public,” he said. 

Scott-Railton said he thinks AI probably has a future in most industries, but it’s important not to rush the process, especially in news. 

“What scares me is that the lessons learned in this case will come at the cost of well-earned reputations, will come at the cost of factual accuracy when it actually counts,” he said.  

Vietnam Orders Social Media Firms to Cut ‘Toxic’ Content Using AI

HO CHI MINH CITY, VIETNAM – Vietnam’s demand that international social media firms use artificial intelligence to identify and remove “toxic” online content is part of an ever expanding and alarming campaign to pressure overseas platforms to suppress freedom of speech in the country, rights groups, experts and activists say.

Vietnam is a lucrative market for overseas social media platforms. Of the country’s population of nearly 100 million there are 75.6 million Facebook users, according to Singapore-based research firm Data Reportal. And since Vietnamese authorities have rolled out tighter restrictions on online content and ordered social media firms to remove content the government deems anti-state, social media sites have largely complied with government demands to silence online critiques of the government, experts and rights groups told VOA.

“Toxic” is a term used broadly to refer to online content which the state deems to be false, violent, offensive, or anti-state, according to local media reports.

During a mid-year review conference on June 30, Vietnam’s Information Ministry ordered international tech firms to use artificial intelligence to find and remove so-called toxic content automatically, according to a report from state-run broadcaster Vietnam Television. Details have not been revealed on how or when companies must comply with the new order.

Le Quang Tu Do, the head of the Authority of Broadcasting and Electronic Information, had noted during an April 6 news conference that Vietnamese authorities have economic, technical and diplomatic tools to act against international platforms, according to a local media report. According to the report he said the government could cut off social platforms from advertisers, banks, and e-commerce, block domains and servers, and advise the public to cease using platforms with toxic content.

“The point of these measures is for international platforms without offices in Vietnam, like Facebook and YouTube, to abide by the law,” Do said.

Pat de Brun, Amnesty International’s deputy director of Amnesty Tech, told VOA the latest demand is consistent with Vietnam’s yearslong strategy to increase pressure on social media companies. De Brun said it is the government’s broad definition of what is toxic, rather than use of artificial intelligence, that is of most human rights concern because it silences speech that can include criticism of government and policies.

“Vietnamese authorities have used exceptionally broad categories to determine content that they find inappropriate and which they seek to censor. … Very, very often this content is protected speech under international human rights law,” de Brun said. “It’s really alarming to see that these companies have relented in the face of this pressure again and again.”

During the first half of this year, Facebook removed 2,549 posts, YouTube removed 6,101 videos, and TikTok took down 415 links, according to an Information Ministry statement.

Online suppression

Nguyen Khac Giang, a research fellow at Singapore’s ISEAS-Yusof Ishak Institute, told VOA that heightened online censorship has been led by the conservative faction within Vietnam’s Communist Party, which gained power in 2016.

Nguyen Phu Trong was elected as general secretary in 2016, putting a conservative in the top position within the one-party state. Along with Trong, other conservative-minded leaders rose within government the same year, pushing out reformists, Giang said. Efforts to control the online sphere led to 2018’s Law on Cybersecurity, which expands government control of online content and attempts to localize user data in Vietnam. The government also established Force 47 in 2017, a military unit with reportedly 10,000 members assigned to monitor online space.

On July 19, local media reported that the information ministry proposed taking away the internet access of people who commit violations online especially via livestream on social media sites.

Activists often see their posts removed, lose access to their accounts, and the government also arrests Vietnamese bloggers, journalists, and critics living in the country for their online speech. They are often charged under Article 117 of Vietnam’s Criminal Code, which criminalizes “making, storing, distributing or disseminating information, documents and items against the Socialist Republic of Vietnam.”

According to The 88 Project, a U.S.-based human rights group, 191 activists are in jail in Vietnam, many of whom have been arrested for online advocacy and charged under Article 117.

“If you look at the way that social media is controlled in Vietnam, it is very starkly contrasted with what happened before 2016,” Giang said. “What we are seeing now is only a signal of what we’ve been seeing for a long time.”

Giang said the government order is a tool to pressure social media companies to use artificial intelligence to limit content, but he warned that online censorship and limits on public discussion could cause political instability by eliminating a channel for public feedback.

“The story here is that they want the social media platforms to take more responsibility for whatever happens on social media in Vietnam,” Giang said. “If they don’t allow people to report on wrongdoings … how can the [government] know about it?”

Vietnamese singer and dissident Do Nguyen Mai Khoi, now living in the United States, has been contacting Facebook since 2018 for activists who have lost accounts or had posts censored, or are the victims of coordinated online attacks by pro-government Facebook users. Although she has received some help from the company in the past, responses to her requests have become more infrequent.

“[Facebook] should use their leverage,” she added. “If Vietnam closed Facebook, everyone would get angry and there’d be a big wave of revolution or protests.”

Representatives of Meta Platforms Inc., Facebook’s parent company, did not respond to VOA requests for comment.

Vietnam is also a top concern in the region for the harsh punishment of online speech, Dhevy Sivaprakasam, Asia Pacific policy counsel at Access Now, a nonprofit defending digital rights, said.

“I think it’s one of the most egregious examples of persecution on the online space,” she said.

Ambassador: China Will Respond in Kind to US Chip Export Restrictions 

If the United States imposes more investment restrictions and export controls on China’s semiconductor industry, Beijing will respond in kind, according to China’s ambassador to the U.S., Xie Feng, whose tough talk analysts see as the latest response from a so-called wolf-warrior diplomat.

Xie likened the U.S. export controls to “restricting their opponents to only wearing old swimsuits in swimming competitions, while they themselves can wear advanced shark swimsuits.”

Xie’s remarks, made at the Aspen Security Forum last week, came as the U.S. finalized its mechanism for vetting possible investments in China’s cutting-edge technology. These include semiconductors, quantum computing and artificial intelligence, all of which have military as well as commercial applications.

The U.S. Department of Commerce is also considering imposing new restrictions on exports of artificial intelligence (AI) chips to China, despite the objections of U.S. chipmakers.

Wen-Chih Chao, of the Institute of Strategic and International Affairs Studies at Taiwan’s National Chung Cheng University, characterized Xie’s remarks as part of China’s “wolf-warrior” diplomacy, as China’s increasingly assertive style of foreign policy has come to be known. 

He said the threatened Chinese countermeasures would depend on whether Beijing just wants to show an “attitude” or has decided to confront Western countries head-on.

He pointed to China’s investigations of some U.S. companies operating in China. He sees these as China retaliating by “expressing an attitude.”

Getting tougher

But as the tit-for-tat moves of the U.S. and China seem to be “escalating,” Chao pointed to China’s retaliation getting tougher.

An example, he said, is the export controls Beijing slapped on exporters of gallium, germanium and other raw minerals used in high-end chip manufacturing. As of August 1, they must apply for permission from the Ministry of Commerce of China and report the details of overseas buyers.

Chao said China might go further by blocking or limiting the supply of batteries for electric vehicles, mechanical components needed for wind-power generation, gases needed for solar panels, and raw materials needed for pharmaceuticals and semiconductor manufacturing.

China wants to show Western countries that they must think twice when imposing sanctions on Chinese semiconductors or companies, he said.

But other analysts said Beijing does not want to escalate its retaliation to the point where further moves by the U.S. and its allies harm China’s economy, which is only slowly recovering from draconian pandemic lockdowns.

No cooperation

Chao also said China could retaliate by refusing to cooperate on efforts to limit climate change, or by saying “no” when asked to use its influence with Pyongyang to lessen tensions on the Korean Peninsula.

“These are the means China can use to retaliate,” Chao said. “I think there are a lot of them. These may be its current bargaining chips, and it will not use them all simultaneously. It will see how the West reacts. It may show its ability to counter the West step by step.”

Cheng Chen, a political science professor at the State University of New York at Albany, said China’s recent announcement about gallium, germanium and other chipmaking metals is a warning of its ability, and willingness, to retaliate against the U.S.

Even if the U.S. invests heavily in reshaping these industrial chains, it will take a long time to assemble the links, she said.

Chen said that if the U.S. further escalates sanctions on China’s high-tech products, China could retaliate in kind — using tariffs for tariffs, sanctions for sanctions, and regulations for regulations.

Most used strategy

Yang Yikui, an assistant researcher at Taiwan National Defense Security Research Institute, said economic coercion is China’s most commonly used retaliatory tactic.

He said China imposed trade sanctions on salmon imported from Norway when the late pro-democracy activist Liu Xiaobo was awarded the Nobel Peace Prize in 2010. Beijing tightened restrictions on imports of Philippine bananas, citing quarantine issues, during a 2012 maritime dispute with Manila over a shoal in the South China Sea.

Yang said studies show that since 2018, China’s sanctions have become more diverse and detailed, allowing it to retaliate directly and indirectly. It can also use its economic and trade relations to force companies from other countries to participate.

Yang said that after Lithuania agreed in 2021 to let Taiwan establish a representative office in Vilnius, China downgraded its diplomatic relations from the ambassadorial level to the charge d’affaires and removed the country from its customs system database, making it impossible for Lithuanian goods to pass customs.

Beijing then reduced the credit lines of Lithuanian companies operating in the Chinese market and forced other multinational companies to sanction Lithuania. Companies in Germany, France, Sweden and other countries reportedly had cargos stopped at Chinese ports because they contained products made in Lithuania. 

When Australia investigated the origins of COVID, an upset China imposed tariffs or import bans on Australian beef, wine, cotton, timber, lobster, coal and barley. But Beijing did not sanction Australia’s iron ore, wool and natural gas because sanctions on those products stood to hurt key Chinese sectors. 

Adrianna Zhang contributed to this report.

US Works With Artificial Intelligence Companies to Mitigate Risks

Can artificial intelligence wipe out humanity?

A senior U.S. official said the United States government is working with leading AI companies and at least 20 countries to set up guardrails to mitigate potential risks, while focusing on the innovative edge of AI technologies.

Nathaniel Fick, the U.S. ambassador-at-large for cyberspace and digital policy, spoke Tuesday to VOA about the voluntary commitments from leading AI companies to ensure safety and transparency around AI development.

One of the popular generative AI platforms is ChatGPT, which is not accessible in China. If a user asked it politically sensitive questions in Mandarin Chinese such as, “What is the 1989 Tiananmen Square Massacre?” the user would get information that is heavily censored by the Beijing government.

But ChatGPT, created by U.S.-based OpenAI, is not available in China.

China has finalized rules governing its own generative AI. The new regulation will be effective August 15. Chinese chatbots reportedly have built-in censorship to avoid sensitive keywords.

“I think that the development of these systems actually requires a foundation of openness, of interoperability, of reliability of data. And an authoritarian top-down approach that controls the flow of information over time will undermine a government’s ability, a company’s ability, to sustain an innovative edge in AI,” Fick told VOA.

The following excerpts from the interview have been edited for brevity and clarity.

VOA: Seven leading AI companies made eight promises about what they will do with their technology. What do these commitments actually mean?

Nathaniel Fick, the U.S. ambassador-at-large for cyberspace and digital policy: As we think about governance of this new tech frontier of artificial intelligence, our North Star ought to be preserving our innovative edge and ensuring that we can continue to maintain a global leadership position in the development of robust AI tools, because the upside to solve shared challenges around the world is so immense. …

These commitments fall into three broad categories. First, the companies have a duty to ensure that their products are safe. … Second, the companies have a responsibility to ensure that their products are secure. … Third, the companies have a duty to ensure that their products gain the trust of people around the world. And so, we need a way for viewers, consumers, to ascertain whether audio content or visual content is AI-generated or not, whether it is authentic or not. And that’s what these commitments do.

VOA: Would the United States government fund some of these types of safety tests conducted by those companies?

Fick: The United States government has a huge interest in ensuring that these companies, these models, their products are safe, are secure, and are trustworthy. We look forward to partnering with these companies over time to do that. And of course, that could certainly include financial partnership.

VOA: The White House has listed cancer prevention and mitigating climate change as two of the areas where it would like AI companies to focus their efforts. Can you talk about U.S. competition with China on AI? Is that an administration priority?

Fick: We would expect the Chinese approach to artificial intelligence to look very much like the PRC’s [People’s Republic of China] approach to other areas of technology. Generally, top down. Generally, not focused on open expression, not focused on open access to information. And these AI systems, by their very definition, require that sort of openness and that sort of access to large data sets and information.

VOA: Some industry experts have warned that China is spending three times as much as the U.S. to become the world’s AI leader. Can you talk about China’s ambition on AI? Is the U.S. keeping up with the competition?

Fick: We certainly track things like R&D [research and development] and investment dollars, but I would make the point that those are inputs, not outputs. And I don’t think it’s any accident that the leading companies in AI research are American companies. Our innovation ecosystem, supported by foundational research and immigration policy that attracts the world’s best talent, tax and regulatory policies that encourage business creation and growth.

VOA: Any final thoughts about the risks? Can AI models be used to develop bioweapons? Can AI wipe out humanity?

Fick: My experience has been that risk and return really are correlated in life and in financial markets. There’s huge reward and promise in these technologies and of course, at the same time, they bring with them significant risks. We need to maintain our North Star, our focus on that innovative edge and all of the promise that these technologies bring in. At the same time, it’s our responsibility as governments and as responsible companies leading in this space to put the guardrails in place to mitigate those risks.

Elon Musk Reveals New Black and White X Logo To Replace Twitter’s Blue Bird

Elon Musk has unveiled a new black and white “X” logo to replace Twitter’s famous blue bird as he follows through with a major rebranding of the social media platform he bought for $44 billion last year.

Musk replaced his own Twitter icon with a white X on a black background and posted a picture on Monday of the design projected on Twitter’s San Francisco headquarters.

The X started appearing on the top of the desktop version of Twitter on Monday, but the bird was still dominant across the phone app.

Musk had asked fans for logo ideas and chose one, which he described as minimalist Art Deco, saying it “certainly will be refined.”

“And soon we shall bid adieu to the twitter brand and, gradually, all the birds,” Musk tweeted Sunday.

The X.com web domain now redirects users to Twitter.com, Musk said.

In response to questions about what tweets would be called when the rebranding is done, Musk said they would be called Xs.

Musk, CEO of Tesla, has long been fascinated with the letter. The billionaire is also CEO of rocket company Space Exploration Technologies Corp., commonly known as SpaceX. And in 1999, he founded a startup called X.com, an online financial services company now known as PayPal,

He calls his son with the singer Grimes, whose actual name is a collection of letters and symbols, “X.”

Musk’s Twitter purchase and rebranding are part of his strategy to create what he’s dubbed an ” everything app ” similar to China’s WeChat, which combines video chats, messaging, streaming and payments.

Linda Yaccarino, the longtime NBC Universal executive Musk tapped to be Twitter CEO in May, posted the new logo and weighed in on the change, writing on Twitter that X would be “the future state of unlimited interactivity — centered in audio, video, messaging, payments/banking — creating a global marketplace for ideas, goods, services, and opportunities.”

Experts, however, predicted the new name will confuse much of Twitter’s audience, which has already been souring on the social media platform following a raft of Musk’s other changes. The site also faces new competition from Threads, the new app by Facebook and Instagram parent Meta that directly targets Twitter users.