In Silicon Valley, the Homeless Illustrate a Growing Divide

In the same affluent, suburban city where Google built its headquarters, Tes Saldana lives in a crowded but tidy camper she parks on the street.

She concedes it’s “not a very nice living situation,” but it also is not unusual. Until authorities told them to move, more than a dozen other RVs filled with people who can’t afford rent joined Saldana on a tree-lined street in Mountain View, parked between a Target and a luxury apartment complex.

Homeless advocates and city officials say it’s outrageous that in the shadow of a booming tech economy – where young millionaires dine on $15 wood-grilled avocado and think nothing of paying $1,000 for an iPhone X – thousands of families can’t afford a home. Many of the homeless work regular jobs, in some cases serving the very people whose sky-high net worth is the reason housing has become unaffordable for so many.

Across the street from Saldana’s camper, for example, two-bedroom units in the apartment complex start at $3,840, including concierge service. That’s more than she brings home, even in a good month.

Saldana and her three adult sons, who live with her, have looked for less rustic accommodations, but rents are $3,000 a month or more, and most of the available housing is distant. She said it makes more sense to stay in the camper near their jobs and try to save for a brighter future, even if a recent city crackdown chased them from their parking spot.

“We still need to eat,” said Saldana, 51. “I still want to bring my kids, once in a while, to a movie, to eat out.”

She cooks and serves food at two hotels in nearby Palo Alto, jobs that keep her going most days from 5 in the morning until 10 at night. Two of her sons, all in their 20s, work at a bakery and pay $700 toward the RV each month. They’re all very much aware of the economic disparity in Silicon Valley.

“How about for us people who are serving these tech people?” Saldana said. “We don’t get the same paycheck that they do.”

It’s all part of a growing crisis along the West Coast, where many cities and counties have seen a surge in the number of people living on the streets over the past two years. Counts taken earlier this year show 168,000 homeless people in California, Oregon and Washington – 20,000 more than were counted just two years ago.

The booming economy, fueled by the tech sector, and decades of under-building have led to an historic shortage of affordable housing. It has upended the stereotypical view of people out on the streets as unemployed: They are retail clerks, plumbers, janitors – even teachers – who go to work, sleep where they can and buy gym memberships for a place to shower.

The surge in homelessness has prompted at least 10 local governments along the West Coast to declare states of emergency, and cities from San Diego to Seattle are struggling to come up with immediate and long-range solutions.

San Francisco is well-known for homeless tent encampments. But the homeless problem has now spread throughout Silicon Valley, where the disparity between the rich and everyone else is glaring.

There is no firm estimate on the number of people who live in vehicles in Silicon Valley, but the problem is pervasive and apparent to anyone who sees RVs lining thoroughfares; not as visible are the cars tucked away at night in parking lots. Advocates for the homeless say it will only get worse unless more affordable housing is built.

The median rent in the San Jose metro area is $3,500 a month, yet the median wage is $12 an hour in food service and $19 an hour in health care support, an amount that won’t even cover housing costs. The minimum annual salary needed to live comfortably in San Jose is $87,000, according to a study by personal finance website GoBankingRates.

So dilapidated RVs line the eastern edge of Stanford University in Palo Alto, and officials in neighboring Mountain View have mapped out more than a dozen areas where campers tend to cluster, some of them about a mile from Google headquarters.

On a recent evening, Benito Hernandez returned to a crammed RV in Mountain View after laying flagstones for a home in Atherton, where Zillow pegs the median value of a house at $6.5 million. He rents the RV for $1,000 a month and lives there with his pregnant wife and children.

The family was evicted two years ago from an apartment where the rent kept going up, nearing $3,000 a month.

“After that, I lost everything,” said Hernandez, 33, who works as a landscaper and roofer.

He says his wife “is a little bit sad because she says, ‘You’re working very hard but don’t have credit to get an apartment.’ I tell her, ‘Just wait, maybe a half-year more, and I’ll get my credit back.'”

The plight of the Hernandez family points out one of the confounding problems of the homeless surge along the West Coast.

“This is not a crisis of unemployment that’s leading to poverty around here,” said Tom Myers, executive director of Community Services Agency, a nonprofit based in Mountain View. “People are working.”

Mountain View, a city of 80,000 which also is home to Mozilla and 23andMe, has committed more than $1 million over two years for homeless services, including money for an outreach case manager and a police officer to help people who live in vehicles. At last count, there were people living in more than 330 vehicles throughout the city.

Mayor Ken Rosenberg is proud of the city’s response to the crisis – focusing not on penalties but on providing services. Yet he’s also worried that the peace won’t last as RVs crowd into bike lanes and over-taxed streets.

Last week, Mountain View officials posted signs banning vehicles more than 6 feet high on some parts of the street where Saldana, Hernandez and others living in RVs were parked, saying they were creating a traffic hazard. The average RV is well over that height.

That follows similar moves over the summer by Palo Alto, which started cracking down on RVs and other vehicles that exceed the 72-hour limit on a busy stretch of El Camino Real.

In San Jose, officials recently approved an ordinance pushed by an interfaith group called the Winter Faith Collaborative to allow places of assembly – including gyms and churches – to shelter homeless people year-round.

Ellen Tara James-Penney, a 54-year-old lecturer at San Jose State University, parks her old Volvo at one of those safe haven churches, Grace Baptist Church, and eats in its dining hall. She is paid $28,000 a year to teach four English classes and is carrying $143,000 in student debt after earning two degrees.

She grades papers and prepares lessons in the Volvo. At night, she leans back the driver’s seat and prepares for sleep, one of two dogs, Hank, by her side. Her husband, Jim, who is too tall for the car, sleeps outside in a tent cot with their other dog, Buddy.

The Bay Area native remembers the time a class was studying John Steinbeck, when another student said that she was sick of hearing about the homeless.

“And I said, ‘Watch your mouth. You’re looking at one.’ Then you could have heard a pin drop,” she said. “It’s quite easy to judge when you have a house to live in or you have meds when you’re depressed and health care.”

In response to growing wealth inequities, unions, civil rights groups and community organizations formed Silicon Valley Rising about three years ago. They demand better pay and benefits for the low-income earners who make the region run.

SEIU United Service Workers West, for example, organized roughly 3,000 security guards who work for companies that contract with Facebook, Google and Caltrain, the mass transit system that connects Silicon Valley with San Francisco.

One of those workers is Albert Brown III, a 46-year-old security officer who recently signed a lease for half of a $3,400 two-bedroom unit in Half Moon Bay, about 13 miles from his job.

He can barely afford the rent on his $16-an-hour salary, even with overtime, but the car that doubled as his home needed a pricey repair and he found a landlord willing to overlook his lousy credit. Still, Brown worries he won’t be able to keep up with his payments.

His feet have been hurting. What if a doctor tells him to rest for a few days or a week?

“I can’t miss a minute. If I miss a minute or a shift? No way, man. A week? Forget it, it’s over. It’s all downhill from there,” he said.

“It’s a sad choice. I have to decide whether to be homeless or penniless, right?”

Indonesia Threatens to Block WhatsApp Messaging Over Obscene Content

Indonesia on Monday vowed to block Facebook’s WhatsApp Messenger within 48 hours if the service did not ensure that obscene Graphics Interchange Format (GIF) images were removed.

WhatsApp, which is widely used in Indonesia, the world’s most populous Muslim-majority nation, said message encryption prevented it from monitoring the animated graphics files, known as GIFs, that are available on the app through third-party services.

WhatsApp said in a statement on Monday that it asked the government instead to work with those providers, which integrate their technology into WhatsApp to allow users to enter keywords to search for GIFs.

Indonesia’s internet is partly censored, with access blocked to websites providing criticism of Islam, dating services and sex education, according to research published in May by Tor Project, a nonprofit maker of Web browsing tools.

Semuel Pangerapan, a director general at Indonesia’s communications and informatics ministry, said WhatsApp would be blocked within 48 hours unless the images supplied by third parties were taken off the service.

“Yes, true. They have to follow the rules of the host,” Pangerapan said of the proposed block.

The ministry had sent three letters to WhatsApp over the issue, he said.

“They have responded, but asked us to speak directly to the third party. The GIFs appeared in their apps. Why do we have to be the one speaking to the third party? They are supposed to be the ones managing it,” said Pangerapan.

Third party responds

Tenor Inc, one of the third parties, said it was attempting to release a “fix.” Giphy, another provider, did not respond to requests to comment.

Jennifer Kutz, a Tenor spokesperson, said in a statement that the company is working “to address the content issues raised by the Indonesian government within the next 48 hours.”

Kutz said the company “regularly” works with “local entities to make sure our content reflects the cultural mores and legal requirements.”

She declined to identify the proposed fix or existing regions with content restrictions. Tenor allows integrators of its service to block potentially objectionable image results or a defined list of search terms.

“In the case of WhatsApp, we’re taking on this responsibility,” Kutz said in an email.

Giphy, a New York City company that also works with WhatsApp, offers its partners a feature for filtering inappropriate images.

Indonesia’s warning did not appear to target Gboard, a keyboard app developed by Google that provides comparable GIF search results but must be installed separately from WhatsApp on most devices.

Past battles

Indonesia had 69 million monthly active Facebook users as of the first quarter of 2014, ranking the country fourth globally after the United States, India and Brazil, company data showed.

Some reaction on Indonesian social media to the threatened block was skeptical.

“While you’re at it, why don’t you block Twitter too, (and) if necessary all browsers in the Playstore, because it’s way easier to search for porn there than on WhatsApp,” wrote one Twitter user, with the handle @jnessy.

The country’s regulators have reached settlements with several technology companies after threatening to shut them down. In August, Indonesia announced it would block Giphy’s website for showing gambling-related ads. Access soon was restored after it agreed to cooperate with regulators.

Bans similarly were rescinded in recent years on social media websites such as Vimeo and Tumblr and the chat app Telegram, which regulators had said was “full of radicals and terrorist propaganda.”

The Indonesian Consumers Foundation (YLKI) had urged the communications ministry to block pornographic GIF images accessible via emoticons, complaining that children could easily reach them, according to news website kompas.com. Terms of use for WhatsApp, Tenor and Giphy say users must be 13 years old.

Snapchat Outage Prompts Complaints on Twitter

Snapchat faced a worldwide outage for at least four hours on Monday, prompting a flood of complaints on rival mobile application Twitter a day before posting its third quarterly earnings as a public company.

“We’re aware of the issue and working on a fix,” Snapchat said on its support Twitter account, recommending that users stay logged on. 

Many users tweeted about being unable to sign on after logging off the app, which is popular among people under 30 for posting pictures that are automatically deleted within 24 hours.

Twitter user @bradleykeegan11 wrote, “(Snapchat)Won’t let me log in and keeps saying ‘could not connect’.”

A spokesman for the Snap Inc unit did not immediately respond to a query about the size and cause of the outage.

Snapchat had at least a couple of technical issues in October, according to its Twitter support page.

Snap, which went public in May, is scheduled to report third quarter earnings on Tuesday. Its stock closed down 2.8 percent at $14.83 on Monday, below its initial public offering price of $17.

Stephen Hawking Says Technology Could End Poverty But Urges Caution

Technology can hopefully reverse some of the harm caused to the planet by  industrialisation and help end disease and poverty, but artificial intelligence (AI) needs to be controlled, physicist Stephen Hawking said on Monday.

Hawking, a British cosmologist who was diagnosed with motor neuron disease aged 21, said technology could transform every aspect of life but cautioned that artificial intelligence poses new challenges.

He said artificial intelligence and robots are already threatening millions of jobs — but this new revolution could be used to help society and for the good of the world such as alleviating poverty and disease.

“The rise of AI could be the worst or the best thing that has happened for humanity,” Hawking said via telepresence at opening night of the 2017 Web Summit in Lisbon that is attended by about 60,000 people.

“We simply need to be aware of the dangers, identify them, employ the best possible practice and management and prepare for its consequences well in advance.”

Hawking’s comments come during an escalating debate about the pro and cons of artificial intelligence, a term used to describe machines with a computer code that learns as it goes.

Silicon Valley entrepreneur Elon Musk, who is chief executive of electric car maker Tesla Inc and rocket company SpaceX, has warned that AI is a threat to humankind’s existence.

But Microsoft co-founder Bill Gates, in a rare interview recently, told the WSJ Magazine that there was nothing to panic about.

Hawking said everyone has a role to play in making sure that this generation and the next are fully engaged with the study of science at an early level to create “a better world for the whole human race.”

“We need to take learning beyond a theoretical discussion of how AI should be, and take action to make sure we plan for how it can be,” said Hawking, who communicates via a cheek muscle linked to a sensor and computerized voice system.

“You all have the potential to push the boundaries of what is accepted, or expected, and to think big. We stand on the threshold of a brave new world. It is an exciting — if precarious — place to be and you are the pioneers,” he said.

 

 

Study: Africa Set to Top 1 Billion Mobile Internet Connections in Five Years

Africa’s mobile internet connections are set to double in the next five years, a study showed on Monday, thanks to affordable smartphones and the roll-out of high-speed networks.

A report by research and consulting firm Ovum in London estimates that mobile broadband connections will rise from 419 million at the end of this year to 1.07 billion by the end of 2022.

“Data connectivity is growing strongly in Africa, and there are also good prospects on the continent in areas such as digital media, mobile financial services, and the Internet of Things,” said Matthew Reed, Practice Leader Middle East and Africa at Ovum.

“But as Africa’s TMT market becomes more convergent and complex, service providers are under increasing pressure to make the transition from being providers of communications services, and to become providers of digital services.”

Mobile phone operators such as MTN Group, Orange and Bharti Airtel are investing heavily in high-speed networks to meet demand from users who are increasingly using phones for everything from paying their bills to streaming videos and surfing the internet.

Study: Africa Set to Top 1 Billion Mobile Internet Connections in 5 Years

Africa’s mobile internet connections are set to double in the next five years, a study showed on Monday, thanks to affordable smartphones and the roll-out of high-speed networks.

A report by research and consulting firm Ovum in London estimates that mobile broadband connections will rise from 419 million at the end of this year to 1.07 billion by the end of 2022.

“Data connectivity is growing strongly in Africa, and there are also good prospects on the continent in areas such as digital media, mobile financial services, and the Internet of Things,” said Matthew Reed, Practice Leader Middle East and Africa at Ovum.

“But as Africa’s TMT market becomes more convergent and complex, service providers are under increasing pressure to make the transition from being providers of communications services, and to become providers of digital services.”

Mobile phone operators such as MTN Group, Orange and Bharti Airtel are investing heavily in high-speed networks to meet demand from users who are increasingly using phones for everything from paying their bills to streaming videos and surfing the internet.

Broadcom Offers $103 Billion for Qualcomm, Sets Up Takeover Battle

Chipmaker Broadcom made an unsolicited $103 billion bid for Qualcomm on Monday, setting the stage for a major takeover battle as it looks to dominate the fast-growing market for semiconductors used in mobile phones.

Qualcomm said it would review the proposal. The San Diego-based company is inclined to reject the bid as too low and fraught with risk that regulators may reject it or take too long to approve it, people familiar with the matter told Reuters.

A Broadcom-Qualcomm deal would create a dominant company in the market for supplying chips used in the 1.5 billion or so smartphones expected to be sold around the world this year. It would raise the stakes for Intel Corp, which has been diversifying from its stronghold in computers into smartphone technology by supplying modem chips to Apple.

Qualcomm shareholders would get $60 in cash and $10 per share in Broadcom shares in a deal, according to Broadcom’s proposal. Including debt, the transaction is worth $130 billion.

GBH Insight analyst Daniel Ives said bullish investors were hoping for $75 to $80 per share.

“Now it’s a game of high-stakes poker for both sides,” he said.

Shares of Qualcomm, whose chips allow phones to connect to wireless data networks, traded above $70 as recently as December 2016 and topped $80 in 2014.

Qualcomm’s shares were up 2 percent at $63.09 at mid-afternoon, suggesting investors were skeptical a deal would happen.

Broadcom shares fell 0.3 after hitting a record high of $281.80.

Regulatory scrutiny

Qualcomm’s largest market is the so-called modem chips that allow phones to use mobile data plans, but it also sells connectivity chips for automobiles that handle “infotainment” systems and wireless electric vehicle charging. Qualcomm provides chips to carrier networks to deliver broadband and mobile data.

Any deal struck between the two companies would face intense regulatory scrutiny. A big hurdle would be getting regulatory approval in China, on which both Qualcomm and Broadcom rely on to make money.

China is set to look at any deal closely after U.S. regulators blocked a flurry of chip deals by Chinese firms due to security concerns, thwarting the Asian country’s attempt to become self-reliant in chip manufacturing.

Broadcom could spin out Qualcomm’s licensing arm, QTL, to get regulatory approval and funding for the deal, raising as much at $25 billion from a sale, Nomura Instinet analyst Romit Shah suggested.

Broadcom had $5.25 billion in cash and cash equivalent as of July 30. Qualcomm had $35.03 billion as of Sept. 24.

Broadcom said BofA Merrill Lynch, Citi, Deutsche Bank, JP Morgan and Morgan Stanley have advised it they are highly confident that they will be able to arrange the necessary debt financing for the proposed transaction.

The company has also got a commitment letter for $5 billion in financing from private equity Silver Lake Partners, an existing Broadcom investor.

Vulnerable Qualcomm

Broadcom approached Qualcomm last year to discuss a potential combination, but did not contact Qualcomm prior to unveiling its $70 per share offer Monday, according to sources.

Qualcomm is more vulnerable to a takeover now because its shares have been held down by a patent dispute with key customer Apple, as well as concerns that it may have to raise a $38 billion bid for NXP Semiconductors NV that it made last year.

Broadcom, Qualcomm and NXP together would have control over modems, Wi-Fi, GPS and near-field communications chips, a strong position that could concern customers such as Apple and Samsung Electronics because of the bargaining power such a combined company could have to raise prices. However, a combined company would also likely have a lower cost base and the flexibility to cut prices.

Broadcom said its proposal stands irrespective of whether Qualcomm’s acquisition of NXP goes through or not.

Qualcomm’s entire 10-member board is up for re-election this spring, and Broadcom could seize on the Dec. 7 nomination deadline to put forward its own slate.

Broadcom Chief Executive Hock Tan, who turned a small, scrappy chipmaker into a $100-billion company based in Singapore and the United States, told Reuters he would not rule out a proxy fight.

“We are well advised and know what our options are, and we have not eliminated any of those options,” said Tan, who has pulled off a string of deals over the past decade. “We have a very strong desire to work with Qualcomm to reach a mutually beneficial deal.”

Tan added that if Broadcom acquires Qualcomm which in turn has acquired NXP, the combined company’s net debt could be in the range of $90 billion.

Two Qualcomm directors, Anthony Vinciquerra and Mark McLaughlin, have been aligned with activist hedge fund Jana Partners LLC, which pushed for a shakeup of the company two years ago. Jeffrey Henderson, another Qualcomm board director, was added last year as a compromise candidate.

Apple, as a key customer, could pose a risk to the deal, said Karl Ackerman, an analyst at Cowen.

Tan told Reuters that Broadcom taking over Qualcomm would improve relations with Apple: “We believe we can be very constructive in resolving these issues and resetting relationships.”

Broadcom plans to move its headquarters solely to the United States, which would allow it to avoid review by the Committee on Foreign Investment in the United States, which reviews foreign ownership of U.S. assets.

Broadcom’s offer represents a premium of 27.6 percent to Qualcomm’s closing price of $54.84 on Thursday, a day before media reports of a potential deal pushed up the company’s shares.

Amid Outcry, Afghan Officials Rescind Temporary Ban on WhatsApp, Telegram

Afghanistan’s government has decided against blocking the instant messaging services of WhatsApp and Telegram in the face of widespread anger and sustained criticism of the controversial move from civil rights groups and users.

President Ashraf Ghani held a meeting Monday with Chief Executive Abdullah Abdullah and “decided that there will be no ban on Whatsapp & Telegram in #Afghanistan,” Abdullah wrote on his official Twitter account Monday.

The Afghan telecoms regulator last week wrote a letter to internet service providers, instructing them to instantly block the services. Copies of the controversial letter also emerged in mainstream and on social media, prompting an outcry from activists.

Officials later confirmed the move, saying the services were being suspended for a period of 20 days at the request of state security institutions. Afghan media reported the decision was meant to stop the Taliban insurgency from using encrypted messages to circulate battlefield claims.

The telecoms regulator later explained the ban was temporary so as to allow experts to carry out necessary improvements in the wake of user complaints.

The ban on the two popular messaging services outraged Afghan activists and users, with some taking to social media to denounce it as an attack on freedom of expression.

A presidential statement later Monday said Afghanistan’s constitution guarantees freedom of speech and the unity government is committed to its constitutional responsibilities. In the statement, the government also promised to investigate circumstances that led to the dispute.

More than six million people have access to the internet in Afghanistan, which has been ravaged by years of conflict, underscoring the importance of internet and mobile services there.

Supreme Court Rejects Samsung Appeal in Apple Patents Case

The Supreme Court has rejected Samsung’s appeal of court rulings that it impermissibly copied features of Apple’s iPhone.

The justices on Monday left in place rulings in favor of Apple involving its patents for smartphone features that include auto-correct and a slide that unlocks the device.

In 2014, a jury awarded Apple $120 million in damages for Samsung’s infringement of the patents.

The case is part of a series of disputes between the technology rivals that began in 2011. Last year, the high court ruled in favor of Samsung in a legal fight over the similar appearances of the two companies’ smartphones.

Will Formula Racing Switch to Electric Cars?

As private and public transportation slowly shifts to electric propulsion, fans of Formula One car racing wonder whether the thrill of roaring turbocharged engines and the smell of burning car tires will someday be replaced by the subdued sleep-inducing whine of electric motors. But Formula E cars keep gathering fans and creating support for alternative power sources. VOA’s George Putic reports.

Afghanistan Blocks Social Media Services

Authorities in Afghanistan are temporarily blocking WhatsApp and Telegram social media services in the country, citing security concerns, officials confirmed Friday.

An official at the Afghan Telecommunications Regulatory Authority, ATRA, told VOA the social media tools will be suspended for 20 days. The decision follows a request from state security institutions.

The official, who spoke on condition of anonymity, said a formal announcement is expected Saturday.

ATRA has ordered telecom companies to shut down the services November 1, according to a copy of official instructions appearing in Afghan media.

Social media users have complained of technical problems while using the two services in recent days.

The controversial move has sparked criticism of the Afghan government, and it is being slammed as an illegal act and an attack on freedom of expression.

The outage prompted the telecom regulator to issue a statement Friday, saying the ban is meant to test “a new kind of technology” in the wake of users’ complaints.

It went on to defend the restriction, saying WhatsApp and Telegram are merely voice and messaging services and their temporary suspension does not violate the civil rights of Afghans. The government is committed to freedom of expression, the ministry added.

Afghan journalists and activists on Twitter dismissed the statement.

“This seems to be the beginning of government censorship. If it’s not resisted soon the gov’t will block FB & twitter,” wrote Habib Khan Totakhil on Twitter.

“Gov’t fails to deliver security, now it seeks to hide its incompetence by imposing ban on messaging platforms. Totalitarianism?,” said the Afghan journalist.

“#Censorship is against what freedom we stood for in #Afghanistan post 2001. Gains shouldn’t go to waste,” tweeted activist Nasrat Khalid.

An estimated 6 million people in war-torn Afghanistan can access internet-based services. The growth of media and social media activism have been among the few success stories Afghanistan has seen in the post-Taliban era.

Classifying numbers

The restrictions on social media come as the Taliban intensifies attacks on Afghan security forces, inflicting heavy casualties.

The insurgent group also relies heavily on WhatsApp, Telegram, Twitter and Facebook to publicize its battlefield gains.

The Afghan government has lately barred the United States military from releasing casualty numbers, force strength, operation readiness, attrition figures and performance assessments of the Afghan National Defense and Security Forces.

The U.S. Special Inspector General for Afghanistan Reconstruction, John Sopko, while briefing members of Congress on Wednesday, severely criticized the classification move. He maintained American taxpayers have a right to know how their money is being spent.

“The Taliban know this [Afghan casualties], they know who was killed. They know all about that. The Afghans know about it, the U.S. military knows about it. The only people who wouldn’t know are the [American] people who are paying for it,” Sopko noted.

The United States has spent nearly $120 billion on reconstruction programs in Afghanistan since 2002. More than 60 percent of the money has been used to build Afghan security forces.

Twitter Employee, on Last Day, Deactivates Trump Account

U.S. President Donald Trump’s @realdonaldtrump Twitter account was deactivated by a Twitter Inc employee whose last day at the company was Thursday, and the account was down for 11 minutes before it was restored, the social media company said.

“We have learned that this was done by a Twitter customer-support employee who did this on the employee’s last day. We are conducting a full internal review,” Twitter said in a tweet.

“We are continuing to investigate and are taking steps to prevent this from happening again,” the company said in an earlier tweet.

A Twitter representative declined to comment further.

The White House did not respond immediately to a request for comment.

Trump has made extensive use of messages on Twitter to attack his opponents and promote his policies both during the 2016 presidential campaign and since taking office in January.

He has 41.7 million followers on Twitter.

His first tweet after Thursday’s outage:

In a similar incident last November, Twitter Chief Executive Officer Jack Dorsey’s account was briefly suspended as a result of what he said was an internal mistake.

Twitter Employee, on Their Last Day, Deactivates Trump Account

U.S. President Donald Trump’s @realdonaldtrump Twitter account was deactivated by a Twitter Inc employee whose last day at the company was Thursday, and the account was down for 11 minutes before it was restored, the social media company said.

“We have learned that this was done by a Twitter customer-support employee who did this on the employee’s last day. We are conducting a full internal review,” Twitter said in a tweet.

“We are continuing to investigate and are taking steps to prevent this from happening again,” the company said in an earlier tweet.

A Twitter representative declined to comment further.

The White House did not respond immediately to a request for comment.

Trump has made extensive use of messages on Twitter to attack his opponents and promote his policies both during the 2016 presidential campaign and since taking office in January.

He has 41.7 million followers on Twitter.

His first tweet after Thursday’s outage:

In a similar incident last November, Twitter Chief Executive Officer Jack Dorsey’s account was briefly suspended as a result of what he said was an internal mistake.

Mexico City Updates 911 App to Push Quake Alerts to Phones

Mexico City has updated its 911 emergency app to send earthquake alerts to residents’ smartphones following last month’s magnitude 7.1 temblor that killed 369 people, including 228 in the capital, authorities announced Thursday.

Mayor Miguel Angel Mancera said users of the free 911 CDMX app can get sound and vibration alerts for any quake strong enough to threaten damage in the city.

It was developed by the governmental center known as C5, for Command, Control Computing, Communications and Contact, and is available for both iOS and Android.

With nerves still raw from the Sept. 19 earthquake that collapsed 38 buildings in Mexico City, Mancera said there would be no demonstration of the system to avoid causing unnecessary alarm.

“We are not interested in having anyone hear it who does not know the context in which it is being presented,” the mayor said at a news conference.

More than 20 million people live in the capital and surrounding suburbs, much of which is built on a former lakebed. Its soil can amplify the effects of earthquakes that strike far away and whose shockwaves arrive in the sprawling metropolis some time later.

An even stronger earthquake Sept. 7, whose magnitude was recently adjusted upward from 8.1 to 8.2 by the U.S. Geological Survey, was centered hundreds of miles away, off the country’s southern coast, but was still felt strongly by many in Mexico City.

The capital already has a system of loudspeakers that blare alarms when a significant temblor is detected.

C5 general coordinator Idris Rodriguez Zapata urged residents to download the app. He also said they should heed quake protocols “without hesitation at the moment [the alarm] is heard through the system of speakers or on cellphones.”

Last month, Mancera said there had been reports of people setting their cellphone ringtones to the sound of the seismic alarm and urged them to remove it so as not to provoke panic.

Other 911 app functions let users view tweets about seismic activity, contact a 911 operator, or register their blood type and medical history.

Facebook Pressured to Notify People Who Saw Russian Posts

Facebook received several tongue-lashings during U.S. congressional hearings this week, but the world’s largest social network also got an assignment: Figure out how to notify tens of millions of Americans who might have been fed Russian propaganda.

U.S. lawmakers and some tech analysts are pressing the company to identify users who were served about 80,000 posts on Facebook, 120,000 on its Instagram picture-sharing app, and 3,000 ads that the company has traced to alleged Russian operatives, and to inform them.

The posts from Russia were designed to divide Americans, particularly around the 2016 U.S. elections, according to Facebook, U.S. intelligence agencies and lawmakers. The Russian government has denied it tried to meddle in the elections.

“When you discover a deceptive foreign government presentation on your platform, my presumption, from what you’ve said today — you’ll stop it and take it down,” Democratic Senator Jack Reed told Facebook General Counsel Colin Stretch in the Senate Intelligence Committee hearing on Wednesday.

“Do you feel an obligation, in turn, to notify those people who have accessed that? And can you do that? And shouldn’t you do that?” Reed asked.

Stretch responded that he was not sure Facebook could identify the people because its estimates have relied on modeling, rather than actual counts, but he did not rule it out.

“The technical challenges associated with that undertaking are substantial,” Stretch said.

Critics of Facebook on social media and in media interviews have expressed skepticism, noting that the company closely tracks user activity such as likes and clicks for advertising purposes.

Facebook declined to comment on Thursday.

As many as 126 million people could have been served the posts on Facebook and 20 million on Instagram, according to company estimates.

Social media critics

Many of them will not believe they were manipulated unless Facebook tells them, said Tristan Harris of Time Well Spent, an organization critical of advertising-based social media.

“Facebook is a living, breathing crime scene, and they’re the only ones with access to what happened,” Harris, an ex-Google employee, said in an interview Thursday.

The 2.1 billion people with active Facebook accounts often get notifications from the service, on everything from birthdays and upcoming events to friend requests and natural disasters.

Shortly before 6 p.m. EDT on Thursday, more than 83,000 people had signed a Change.org online petition asking Facebook to tell users about the Russian posts.

Lawyers for Twitter and Alphabet’s Google also said their companies would consider notifying customers.

The intelligence committee’s vice chairman, Senator Mark Warner, drew an analogy to another industry.

“If you were in a medical facility, and you got exposed to a disease, the medical facility would have to tell the folks who were exposed,” Warner said.

IN PHOTOS: A Look at Russian Social Media Election ‘Meddling’

‘Duty to warn’

U.S. law includes a concept known as “post-sale duty to warn,” which may require notifying previous buyers if a manufacturer discovers a problem with a product.

That legal duty likely does not apply to Facebook, said Christopher Robinette, a law professor at Widener University in Pennsylvania. He said courts would likely rule that social media posts are not a product but a service, which is exempt from the duty. Courts also do not want to interfere in free speech, he said.

Robinette added, though, that he thought notifications to users would be a good idea. “This strikes me as a fairly significant problem,” he said.

Pressure Mounts on Apple to Live Up to Hype for iPhone X

The iPhone X’s lush screen, facial-recognition skills and $1,000 price tag are breaking new ground in Apple’s marquee product line.

 

Now, the much-anticipated device is testing the patience of consumers and investors as demand outstrips suppliers’ capacity.

 

Apple said Thursday that iPhone sales rose 3 percent in the July-September quarter, a period that saw the iPhone 8 and 8 Plus come out in the final weeks. Sales could have been higher if many customers hadn’t been waiting for the iPhone X, which comes out Friday.

Apple shipped 46.7 million iPhones during the period, according to its fiscal fourth-quarter report released Thursday. That’s up from 45.5 million at the same time last year after the iPhone 7 came out, but represents a step back from the same time in 2015, when Apple shipped 48 million iPhones during the quarter.

 

As with recent quarters, one of the main sources of Apple’s growth is coming from its services, which are anchored by an app store that feeds the iPhone and other devices.

 

Revenue in that division surged 34 percent to $8.5 billion during the July-September period. All told, Apple earned $10.7 billion on revenue of $52.6 billion, compared with a $9 billion profit on revenue of $46.9 billion a year earlier.

 

Apple shares are up 3 percent in after-hours trading.

 

Nonetheless, the just-ended quarter largely became an afterthought once Apple decided to release the iPhone X six weeks after the iPhone 8.

“The Super Bowl for Apple is the iPhone X,” GBH analyst Daniel Ives said. “That is the potential game changer.”

 

But it also brings a potential stumbling block. While conspiracy theorists might suspect that Apple is artificially reducing supply to generate buzz, analysts say the real reason is that Apple’s suppliers so far haven’t been to manufacture the iPhone X quickly enough.

Making the iPhone X is proving to be a challenge because it boasts a color-popping OLED screen, which isn’t as readily available as standard LCD displays in other iPhone models. The new iPhone also requires more sophisticated components to power the facial-recognition technology for unlocking the device.

 

Even with the iPhone X’s delayed release, Apple is still struggling to catch up. Apple is now giving delivery times of five to six weeks for those ordering in advance online (limited supplies will be available in Apple stores for the formal release Friday). Most analysts are predicting Apple won’t be able to catch up with demand until early next year.

 

On Thursday, Apple predicted revenue for this quarter from $84 billion to $87 billion. Analysts, who have already factored in the supply challenges, expected $85.2 billion, according to FactSet.

 

Analysts are expecting Apple to ship 80 million iPhones during the current quarter, which includes the crucial holiday shopping season, according to FactSet. That would be slightly better than the same time last year.

 

Apple is counting on the iPhone X to drive even higher-than-usual sales during the first nine months of next year — a scenario that might not play out if production problems persist and impatient consumers turn instead to phones from Google or Samsung.

 

“What Apple needs to do is manage consumer expectations so they don’t get frustrated having to wait for so long for a new phone,” Ives said.

 

Analysts believe Apple can pull off the juggling act. They are expecting the company to sell 242 million iPhones in the fiscal year ending in September 2018 — the most in the product’s history. The previous record was set in 2015 when Apple shipped 231 million iPhones, thanks to larger models introduced just before the fiscal year began. By comparison, Apple shipped nearly 217 million iPhones in its just-completed fiscal 2017.

 

If Apple falters, investors are likely to dump its stock after driving the shares up by 45 percent so far this year on the expectation that the iPhone X will be the company’s biggest hit yet.

Here’s What We Know About Russian Social Media Election Meddling

Lawyers for internet giants Facebook, Google and Twitter met with three congressional committees this week to answer questions about Russian efforts to use the platforms to spread disinformation in the 2016 presidential election, and what they are doing to stop it from happening again.

Lawmakers were clear in their position that Russian use of the platforms was unacceptable, and several even called it an act of war.

“Cyber is an attack against our country. When you use cyber in an affirmative way to compromise our democratic, free election system, that’s an attack against America,” Senator Ben Cardin said Wednesday. “It’s an act of war. It is an act of war.”

That Russia attempted to interfere in the 2016 presidential election — an allegation the country adamantly denies — has been the stated position of the U.S. intelligence community since last year.

The lawyers said the exact scope of the alleged Russian operation remains unknown, though, even as they released more details about what Russian operatives were posting online.

Twitter

Sean Edgett, Twitter’s acting general counsel, told lawmakers the company studied all tweets posted from Sept. 1 to Nov. 15, 2016, and found that election-related content posted by accounts linked to Russia “was comparatively small.”

Edgett described the criteria used to identify “Russian-linked account[s]” as “expansive,” including any account that was created in Russia, any account linked to a Russian email address, or any account that “frequently tweets in Russian,” among other qualifications.

Using these extremely broad qualifications, Edgett said Twitter was able to identify around 36,000 automated “bot” accounts that could be linked to Russia.

Those Russian-linked accounts, according to Edgett, represented 0.012 percent of total Twitter accounts during the time period, and the 1.4 million election-related tweets emanating from those accounts represented less than 0.74 percent of all election-related tweets.

“Those 1.4 million tweets received only one-third of a percent [0.33 percent] of impressions on election-related tweets,” Edgett told lawmakers.

An “impression” is a metric used by social media companies to note how many times a specific post is served up to a user. An “impression” does not require any additional engagement by the user and doesn’t even guarantee a user actually read the post, Edgett said.

In addition to the bot accounts, Twitter identified around 2,700 accounts linked to the Internet Research Agency (IRA), which has been described as a Russian troll farm.

“Of the roughly 131,000 tweets posted by those accounts during the relevant time period, approximately 9 percent were election-related, and many of their tweets — over 47 percent — were automated,” he said.

Edgett called the number of Russian-linked accounts “small in comparison to the total number of accounts” on Twitter and said tweets from those accounts “generated significantly fewer impressions as compared to a typical election-related tweet.”

Last week, the company said it would take the $1.9 million that Russian-backed media outlets spent on Twitter advertising since 2011, and spend it on external research into using Twitter in civic engagement, including efforts to root out malicious accounts and misinformation.  

Facebook

The Russian meddling campaign on Facebook was comprised of approximately $100,000 spent by “fake accounts associated with the IRA” on 3,000 ads between June 2015 and August 2017, according to Facebook lawyer Colin Stretch.

The ads, Stretch said, promoted around 120 Facebook pages set up by Russian actors and meant to focus on divisive social messages about racial issues, immigration and gun rights, among others.

In total, the Russian-linked Facebook pages produced around 80,000 pieces of content during the two-year time period. Stretch said approximately 150 million people may have been served up the IRA-created content, but it is impossible to know how many people actually saw the posts.

He said the content equaled about 0.004 percent of content of Facebook during the time and represented approximately 1 out of every 23,000 pieces of content on the platform.

“Though the volume of these posts was a tiny fraction of the overall content on Facebook, any amount is too much,” Stretch said, noting the social media company removed the accounts and pages linked to the IRA.

According to Stretch, more than half of all impressions of IRA-funded posts came after the election and 25 percent of the ads were never shown to anyone.

“For 50 percent of the ads, less than $3 was spent. For 99 percent of the ads, less than $1,000 was spent,” he said.

Facebook has turned over all the Russian ads to Congress and says its review of the activity is ongoing.

Google

Google lawyer Richard Salgado said the company reviewed all political ads from June 2015 through last year’s election, looking for “even the loosest connection to Russia, such as a Russian IP address or billing address, or use of Russian currency.”

The company found that two accounts it believes are “associated with known or suspected government-backed entities” spent about $4,700 on ads related to the 2016 presidential election.

Salgado said the alleged Russian meddling also included use of YouTube, where the company found 18 channels with around 1,100 videos that were uploaded by individuals Google believes were associated with the Russian effort.

“These videos mostly had low view counts — just 3 percent had more than 5,000 views, and constituted only 43 hours of YouTube content,” he told lawmakers. He added that people watch “over a billion hours of YouTube content a day, and 400 hours of content are uploaded every minute.”

He called the Russian-linked videos “a relatively small amount of content,” but said “any misuse of our platforms for this purpose is a serious challenge to the integrity of our democracy.”

IN PHOTOS: A Look at Russian Social Media Election ‘Meddling’

Google, AutoNation Partner on Self-driving Car Program

Google is partnering with AutoNation, the country’s largest auto dealership chain, in its push to build a self-driving car.

AutoNation said Thursday that its dealerships will provide maintenance and repairs for Waymo’s self-driving fleet of Chrysler Pacifica vehicles. The agreement will include additional models when Waymo brings them on line.

Terms of the multi-year deal were not disclosed.

Google has been partnering with a number of car-centric companies like Avis, the ridesharing company Lyft, and Fiat Chrysler.

AutoNation Inc., based in Fort Lauderdale, Florida, runs about 360 dealerships in the U.S.

Russia Hackers Had Targets Worldwide, Beyond US Election

The hackers who upended the U.S. presidential election had ambitions well beyond Hillary Clinton’s campaign, targeting the emails of Ukrainian officers, Russian opposition figures, U.S. defense contractors and thousands of others of interest to the Kremlin, according to a previously unpublished digital hit list obtained by The Associated Press. 

The list provides the most detailed forensic evidence yet of the close alignment between the hackers and the Russian government, exposing an operation that stretched back years and tried to break into the inboxes of 4,700 Gmail users across the globe – from the pope’s representative in Kiev to the punk band Pussy Riot in Moscow. 

“It’s a wish list of who you’d want to target to further Russian interests,” said Keir Giles, director of the Conflict Studies Research Center in Cambridge, England, and one of five outside experts who reviewed the AP’s findings. He said the data was “a master list of individuals whom Russia would like to spy on, embarrass, discredit or silence.” 

The AP findings draw on a database of 19,000 malicious links collected by cybersecurity firm Secureworks, dozens of rogue emails, and interviews with more than 100 hacking targets. 

Secureworks stumbled upon the data after a hacking group known as Fancy Bear accidentally exposed part of its phishing operation to the internet. The list revealed a direct line between the hackers and the leaks that rocked the presidential contest in its final stages, most notably the private emails of Clinton campaign chairman John Podesta. 

The issue of who hacked the Democrats is back in the national spotlight following the revelation Monday that a Donald Trump campaign official, George Papadopoulos, was briefed early last year that the Russians had “dirt” on Clinton, including “thousands of emails.” 

Kremlin spokesman Dmitry Peskov called the notion that Russia interfered “unfounded.” But the list examined by AP provides powerful evidence that the Kremlin did just that. 

“This is the Kremlin and the general staff,” said Andras Racz, a specialist in Russian security policy at Pazmany Peter Catholic University in Hungary, as he examined the data. 

“I have no doubts.” 

The new evidence

Secureworks’ list covers the period between March 2015 and May 2016. Most of the identified targets were in the United States, Ukraine, Russia, Georgia and Syria. 

In the United States, which was Russia’s Cold War rival, Fancy Bear tried to pry open at least 573 inboxes belonging to those in the top echelons of the country’s diplomatic and security services: then-Secretary of State John Kerry, former Secretary of State Colin Powell, then-NATO Supreme Commander, U.S. Air Force Gen. Philip Breedlove, and one of his predecessors, U.S. Army Gen. Wesley Clark. 

The list skewed toward workers for defense contractors such as Boeing, Raytheon and Lockheed Martin or senior intelligence figures, prominent Russia watchers and _ especially _ Democrats. More than 130 party workers, campaign staffers and supporters of the party were targeted, including Podesta and other members of Clinton’s inner circle. 

The AP also found a handful of Republican targets. 

Podesta, Powell, Breedlove and more than a dozen Democratic targets besides Podesta would soon find their private correspondence dumped to the web. The AP has determined that all had been targeted by Fancy Bear, most of them three to seven months before the leaks. 

“They got two years of email,” Powell recently told AP. He said that while he couldn’t know for sure who was responsible, “I always suspected some Russian connection.” 

In Ukraine, which is fighting a grinding war against Russia-backed separatists, Fancy Bear attempted to break into at least 545 accounts, including those of President Petro Poroshenko and his son Alexei, half a dozen current and former ministers such as Interior Minister Arsen Avakov and as many as two dozen current and former lawmakers. 

The list includes Serhiy Leshchenko, an opposition parliamentarian who helped uncover the off-the-books payments allegedly made to Trump campaign chairman Paul Manafort – whose indictment was unsealed Monday in Washington. 

In Russia, Fancy Bear focused on government opponents and dozens of journalists. Among the targets were oil tycoon-turned-Kremlin foe Mikhail Khodorkovsky, who spent a decade in prison and now lives in exile, and Pussy Riot’s Maria Alekhina. Along with them were 100 more civil society figures, including anti-corruption campaigner Alexei Navalny and his lieutenants. 

“Everything on this list fits,” said Vasily Gatov, a Russian media analyst who was himself among the targets. He said Russian authorities would have been particularly interested in Navalny, one of the few opposition leaders with a national following. 

Many of the targets have little in common except that they would have been crossing the Kremlin’s radar: an environmental activist in the remote Russian port city of Murmansk; a small political magazine in Armenia; the Vatican’s representative in Kiev; an adult education organization in Kazakhstan. 

“It’s simply hard to see how any other country would be particularly interested in their activities,” said Michael Kofman, an expert on Russian military affairs at the Woodrow Wilson International Center in Washington. He was also on the list. 

“If you’re not Russia,” he said, “hacking these people is a colossal waste of time.” 

Working 9 to 6 Moscow time 

Allegations that Fancy Bear works for Russia aren’t new. But raw data has been hard to come by. 

Researchers have been documenting the group’s activities for more than a decade and many have accused it of being an extension of Russia’s intelligence services. The “Fancy Bear” nickname is a none-too-subtle reference to Russia’s national symbol. 

In the wake of the 2016 election, U.S. intelligence agencies publicly endorsed the consensus view, saying what American spooks had long alleged privately: Fancy Bear is a creature of the Kremlin. 

But the U.S. intelligence community provided little proof, and even media-friendly cybersecurity companies typically publish only summaries of their data. 

That makes the Secureworks’ database a key piece of public evidence – all the more remarkable because it’s the result of a careless mistake. 

Secureworks effectively stumbled across it when a researcher began working backward from a server tied to one of Fancy Bear’s signature pieces of malicious software. 

He found a hyperactive Bitly account Fancy Bear was using to sneak thousands of malicious links past Google’s spam filter. Because Fancy Bear forgot to set the account to private, Secureworks spent the next few months hovering over the group’s shoulder, quietly copying down the details of the thousands of emails it was targeting. 

The AP obtained the data recently, boiling it down to 4,700 individual email addresses, and then connecting roughly half to account holders. The AP validated the list by running it against a sample of phishing emails obtained from people targeted and comparing it to similar rosters gathered independently by other cybersecurity companies, such as Tokyo-based Trend Micro and the Slovakian firm ESET. 

The Secureworks data allowed reporters to determine that more than 95 percent of the malicious links were generated during Moscow office hours – between 9 a.m. and 6 p.m. Monday to Friday. 

The AP’s findings also track with a report that first brought Fancy Bear to the attention of American voters. In 2016, a cybersecurity company known as CrowdStrike said the Democratic National Committee had been compromised by Russian hackers, including Fancy Bear. 

Secureworks’ roster shows Fancy Bear making aggressive attempts to hack into DNC technical staffers’ emails in early April 2016 – exactly when CrowdStrike says the hackers broke in. 

And the raw data enabled the AP to speak directly to the people who were targeted, many of whom pointed the finger at the Kremlin. 

“We have no doubts about who is behind these attacks,” said Artem Torchinskiy, a project coordinator with Navalny’s Anti-Corruption Fund who was targeted three times in 2015. “I am sure these are hackers controlled by Russian secret services.” 

Social Media Companies Face Tough Congressional Questions on Russian Election Interference

Facebook, Twitter and Google executives testified in public before Senate and House investigations into Russian election interference for the first time Wednesday, amid disclosures that Russian influence on social media platforms was much wider in scope than previously understood. The lawmakers had tough questions for the Silicon Valley executives as VOA’s Katherine Gypson reports from Capitol Hill.