YouTube Shooter Told Family She ‘Hated’ the Company

A woman who believed she was being suppressed by YouTube and told her family members she “hated” the company opened fire at YouTube’s headquarters in California, wounding three people before taking her own life, police said.

Investigators do not believe Nasim Aghdam specifically targeted the three victims when she pulled out a handgun and fired off several rounds in a courtyard at the company’s headquarters south of San Francisco on Tuesday, police said.

But a law enforcement official with knowledge of the investigation told The Associated Press that Aghdam had a longstanding dispute with the company. The official, who spoke on condition of anonymity because they were not authorized to discuss the case, said Aghdam used the name “Nasime Sabz” online.

A website in that name decried YouTube’s policies and said the company was trying to “suppress” content creators.

“Youtube filtered my channels to keep them from getting views!” one of the messages on the site said. “There is no equal growth opportunity on YOUTUBE or any other video sharing site, your channel will grow if they want to!!!!!”

Aghdam “hated” YouTube and was angry that the company stopped paying her for videos she posted on the platform, her father, Ismail Aghdam, told the Bay Area News Group.

On Monday, he called police to report his daughter missing after she didn’t answer the phone for two days and warned officers that she might go to YouTube, he said.

Officers in Mountain View — about 30 miles (48 kilometers) from YouTube’s headquarters — found her sleeping in her car in a parking lot around 2 a.m. Tuesday but let her go after she refused to answer their questions. Aghdam didn’t appear to be a threat to herself or others, police spokeswoman Katie Nelson said.

Nelson would not say whether officers had been warned that Aghdam might have been headed to YouTube headquarters.

Earlier Tuesday, law enforcement said the shooting was being investigated as a domestic dispute but did not elaborate. It was not immediately clear why police later said the people shot were not specifically targeted.

One of the victims — a 36-year-old man — was in critical condition, a spokesman for San Francisco General Hospital said. A 32-year-old woman was in serious condition and a 27-year-old woman in fair condition, the spokesman said.

YouTube employee Dianna Arnspiger said she was on the building’s second floor when she heard gunshots, ran to a window and saw the shooter on a patio outside.

“It was a woman and she was firing her gun. And I just said, `Shooter,’ and everybody started running,” Arnspiger said.

She and others hid in a conference room for an hour while another employee repeatedly called 911 for updates.

The world’s biggest online video website is owned by Silicon Valley giant Google, but company officials said it’s a tight-knit community. The headquarters has more than a thousand engineers and other employees in several buildings. Originally built in the late 1990s for the clothing retailer Gap, the campus south of San Francisco is known for its sloped green roof of native grasses.

Inside, Google several years ago famously outfitted the office with a 3-lane red slide for workers to zoom from one story to another.

“Today it feels like the entire community of YouTube, all of the employees, were victims of this crime,” said Chris Dale, a spokesman for YouTube.

YouTube CEO Susan Wojcicki said in a tweet the company would “come together to heal as a family.”

Officers and federal agents responding to multiple 911 calls swarmed the company’s campus sandwiched between two interstates in the San Francisco Bay Area city of San Bruno.

Zach Vorhies, 37, a senior software engineer at YouTube, said he was at his desk working on the second floor of one of the buildings on the campus when the fire alarm went off.

He got on his skateboard and approached a courtyard, where he saw the shooter yelling, “Come get me.” He said the public can access the courtyard where he saw the shooter without any security check during working hours.

There was somebody lying nearby on his back with a red stain on his stomach that appeared to be from a bullet wound.

He said he realized it was an active shooter incident when a police officer with an assault rifle came through a security door. He jumped on his skateboard and took off.

Officers discovered one victim with a gunshot wound when they arrived and then found the shooter with what appeared to be a self-inflicted gunshot wound several minutes later, San Bruno Police Chief Ed Barberini said. He said two additional gunshot victims were later located at an adjacent business.

Facebook CEO to Testify Before Congressional Committee

Facebook CEO Mark Zuckerberg will testify before a congressional committee about the privacy scandal that has rocked the social media company.

The House and Energy and Commerce Committee announced Wednesday Zuckerberg will testify on April 11 about the British consulting firm Cambridge Analytica, which obtained data on tens of millions of Facebook users that could be used to influence voters in U.S. elections. The firm was hired by U.S. President Donald Trump’s 2016 presidential campaign, which paid the firm nearly $6 million.

Committee chairman Greg Walden and ranking Democrat Frank Pallone said the hearing hopes to “shed light on critical consumer data privacy issues and help all Americans better understand what happens to their personal information online.” The panel is the first of three congressional committees that have asked Zuckerberg to testify.

Zuckerberg’s upcoming testimony comes after senior Facebook officials failed to answer questions during a private meeting with congressional staffers about how the company and third-party software developers use and protect consumer data.

It remains unclear if Congress or the administration will take any action against Facebook, but the company is well-positioned to counter any efforts to regulate it.

The social media giant has a large lobbying operation to advance its interests in Washington. Documents filed with the House and Senate shows Facebook spent more than $17 million in2017, much of it on an in-house lobbying team that is comprised of former Republican and Democratic political aides. The company lobbied on a variety of issues, including potential changes to government surveillance programs and on corporate tax issues.

Scientists Debate Return to the Moon

It’s been 45 years since men last set foot on the Moon. The year was 1972. Back then, the fastest commercially available microprocessor could handle a maximum of 16 kilobytes of memory. Today the average smartphone can crunch several millions of kilobytes. But huge leaps in computing power have not been matched by similar advances in space travel. VOA’s George Putic has more.

Tech CEOs Call for Gun Control Following YouTube Shooting

Several Silicon Valley leaders called for increased gun control on Tuesday afternoon after a woman at the headquarters of YouTube shot and wounded three people before taking her own life.

Tech companies have largely avoided the topic of gun control in the United States, but they have previously pushed for progressive stances on other hot-topic issues, ranging from climate change to same-sex marriage and comprehensive immigration reform. At least three major chief executives took up gun control after the shooting.

“We can’t keep being reactive to this, thinking and praying it won’t happen again at our schools, jobs, or our community spots,” tweeted Twitter and Square CEO Jack Dorsey. “It’s beyond time to evolve our policies.”

Joining Dorsey were Uber Technologies CEO Dara Khosrowshahi and Box CEO Aaron Levie, who respectively sent tweets on Tuesday saying #EndGunViolence and #NeverAgain, two Twitter hashtags commonly used by proponents of gun control.

“On behalf of the team at @Uber, sending support to everyone @YouTube and @Google, and gratitude to the heroic first responders,” Khosrowshahi tweeted. “Another tragedy that should push us again to #EndGunViolence”

Emergency calls reporting gunfire in San Bruno, California, at the headquarters of Alphabet’s YouTube began to pour in early Tuesday afternoon, according to the city of San Bruno. Authorities have not released the identities of the suspected shooter or the victims.

The tweets on Thursday could be an indication that Silicon Valley may soon weigh in on the epidemic of mass killings by firearms in the United States.

“Incredibly sad to see the YouTube shooting today,” Levie tweeted. “Our thoughts are with our Google friends and their families. #NeverAgain”

Sundar Pichai and Susan Wojcicki, the CEOs of Google and YouTube respectively, also issued statements on Tuesday while avoiding the topic of gun control.

“There are no words to describe how horrible it was to have an active shooter @YouTube today,” Wojcicki said. “Our deepest gratitude to law enforcement & first responders for their rapid response. 

Our hearts go out to all those injured & impacted today. We will come together to heal as a family.”

Other tech leaders expressed sympathy for the employees of YouTube on social media on Tuesday without referencing gun control. Those included Apple CEO Tim Cook, Amazon.com CEO Jeff Bezos, Salesforce.com CEO Marc Benioff and Facebook Chief Operating Officer Sheryl Sandberg.

“From everyone at Apple, we send our sympathy and support to the team at YouTube and Google, especially the victims and their families,” Cook said in a tweet.

Zuckerberg: Facebook Deleted Posts Linked to Russian ‘Troll Factory’ 

Facebook, expanding its response to people using the platform improperly, said Tuesday that it had deleted hundreds of Russian accounts and pages associated with a “troll factory” indicted by U.S. prosecutors for fake activist and political posts in the 2016 U.S. election campaign.

Facebook said many of the deleted articles and pages came from Russia-based Federal News Agency, known as FAN, and that the social media company’s security team had concluded that the agency was technologically and structurally intertwined with the St. Petersburg-based Internet Research Agency.

Facebook Chief Executive Officer Mark Zuckerberg told Reuters in an exclusive interview that the agency “has repeatedly acted to deceive people and manipulate people around the world, and we don’t want them on Facebook anywhere.”

Massive data collection

The world’s largest social media company is under pressure to improve its handling of data after disclosing that information about 50 million Facebook users wrongly ended up in the hands of political consultancy Cambridge Analytica, which worked on then-Republican candidate Donald Trump’s campaign.

The removed accounts and pages were mainly in Russian, and many had little political import, the company said. Previously Facebook focused on taking down fake accounts and accounts spreading fake news. The new policy will include otherwise legitimate content spread by those same actors, Zuckerberg said.

“It is clear from the evidence that we’ve collected that those organizations are controlled and operated by” the Internet Research Agency, he added.

In February, the agency known as IRA was among three firms and 13 Russians indicted by U.S. special counsel Robert Mueller on charges they conspired to tamper in the presidential campaign and support Trump while disparaging Democratic candidate Hillary Clinton.

Russian media organization RBC last year reported that FAN and IRA once shared the same street address and had other connections. One of the people that it said made decisions at FAN was indicted by Mueller’s office, which is investigating U.S. intelligence agency conclusions that Moscow tried to undermine the democratic process. Russia denies interfering in the elections.

Ban accounts

Facebook disclosed in September that Russians used Facebook to meddle in U.S. politics, posting on the social network under false names in the months before and after the 2016 elections.

Zuckerberg said Tuesday that improved machine learning had helped find connections between the latest posts and IRA. He and Facebook security officials said the company would do the same when they find more legitimate content being pushed out by groups exposed as manipulators.

“We’re going to execute and operate under our principles,” Zuckerberg said. “We don’t allow people to have fake accounts, and if you repeatedly try to set up fake accounts to manipulate things, then our policy is to ban all of your accounts.”

Zuckerberg said that the standard is high for such retribution toward news organizations and that state-owned media by itself was fine.

The company decided to root out as much as it can of IRA, which was involved with posts including sponsoring fake pages that were pro-Trump, pro-border security and protesting police violence against minorities, among other topics.

The expanded response could provoke a backlash from Russian internet regulators.

Last October, Google followed up on reported connections between FAN and IRA by removing FAN stories from its search index. Media regulator Roskomnadzor asked Google for an explanation, saying that it needed to protect free speech.

Google then reinstated FAN, according to reports at the time. Facebook officials said its accounts and pages in question had 1 million unique followers on Facebook and 500,000 on Instagram, mainly in Russia, Ukraine, and nearby countries such as Azerbaijan and Uzbekistan.

Zuckerberg, who founded Facebook in his college dorm room in 2004, personally kept quiet about the Cambridge Analytica data leak for four days before apologizing and outlining steps that he said would help protect personal data.

The 33-year-old billionaire plans to testify before U.S. lawmakers to explain Facebook’s privacy policies, a first for him, a source said last week, although he has so far not committed to doing the same for U.K. lawmakers.

Multiple investigations

Britain’s data protection authority, the U.S. Federal Trade Commission and 37 U.S. state attorneys general are investigating Facebook’s handling of personal data.

Zuckerberg initially downplayed Facebook’s ability to sway voters, saying days after the U.S. elections that it was a “pretty crazy idea” that fake news stories had an influence.

Eventually, though, Facebook’s security staff concluded that the social network was being used by spies and other government agents to covertly spread disinformation among rivals and enemies.

Critics including U.S. Senator Mark Warner of Virginia, the top Democrat on the Senate Intelligence Committee, have complained Facebook moved too slowly to investigate and counter information warfare. 

Facebook stepped up efforts to shutter fake accounts before a national election last year in France, and has said it will work with election authorities around the world to try to prevent meddling in politics.

The company, which is now one of the main ways politicians advertise to voters, plans to start a public archive showing all election-related ads, how much money was spent on each one, the number of impressions each receives and the demographics of the audience reached.

Facebook is on track to bring that data to U.S. voters before congressional elections in November, Zuckerberg said Tuesday. Facebook plans to send postcards by U.S. mail to verify the identities and location of people who want to purchase U.S. election-related advertising.

Experts: In Self-Driving Cars, Human Drivers and Standards Come Up Short

Autonomous cars should be required to meet standards on their ability to detect potential hazards, and better ways are needed to keep their human drivers ready to assume control, U.S. auto safety and technology experts said after fatal crashes involving Uber Technologies and Tesla vehicles.

Automakers and tech companies rely on human drivers to step in when necessary with self-driving technology. But in the two recent crashes, which involved vehicles using different kinds of technologies, neither of the human drivers took any action before the accidents.

Driverless cars rely on lidar, which uses laser light pulses to detect road hazards, as well as sensors such as radar and cameras. There are not, however, any standards on the systems, nor do all companies use the same combination of sensors, and some vehicles may have blind spots.

Queue the music for the human driver — music that drivers often find difficult to hear.

“Humans don’t have the ability to take over the vehicle as quickly as may be expected” in those situations, said self-driving expert and investor Evangelos Simoudis.

In the Uber crash last month, the ride-services company was testing a fully driverless system intended for commercial use when the prototype vehicle struck and killed a woman walking across an Arizona road. Video of the crash, taken from inside the vehicle, shows the driver at the wheel, seemingly looking down and not at the road. Just before the video stops, the driver looks upward toward the road and suddenly looks shocked.

In the Tesla incident last month, which involved a car that any consumer can buy, a Model X vehicle was in semi-autonomous Autopilot mode when it crashed, killing its driver. The driver had received earlier warnings to put his hands on the wheel, Tesla said.

Some semi-automated cars, like the Tesla, employ different technologies to help drivers stay in their lane or maintain a certain distance behind the vehicle in front. Those systems rely on alerts — beeping noises or a vibrating steering wheel — to get drivers’ attention.

‘Immature technology’

Duke University mechanical engineering professor Missy Cummings said the recent Uber and Tesla crashes show the “technology they are using is immature.”

Tesla says its technology is statistically proven to save lives through better driving. In a response to Reuters on Tuesday, Tesla said drivers have a “responsibility to maintain control of the car” whenever they enable Autopilot and need to be ready to respond to “audible and visual cues.”

An Uber spokesperson said, “safety is our primary concern every step of the way.”

A consumer group, Advocates for Highway and Auto Safety, says a bill on self-driving cars now stalled in the U.S. Senate is an opportunity to improve safety, quite different from the bill’s original intent to quickly allow testing of self-driving cars without human controls on public roads. The group has proposed amending the bill, the AV START Act, to set standards for those vehicles — for instance, requiring a “vision test” for automated vehicles to test what their different sensors actually see.

The group believes the bill should also cover semi-automated systems like Tesla’s Autopilot — a lower level of technology than what is included in the current proposed legislation.

Other groups have also put forth proposals on self-driving cars, including requiring the vehicles and even semi-automated systems to meet performance targets, greater transparency and data from makers and operators of the vehicles, increased regulatory oversight, and better monitoring of and engagement with human drivers.

Role of drivers

Others want to focus on the human driver. In November, Consumer Reports magazine called on automakers for responsible labeling “to help consumers fully understand” their vehicles’ autonomous functions.

Jake Fisher, Consumer Reports’ head of automotive testing, said human drivers “are bad at paying attention to automation and this technology is not capable of reacting to all types of emergencies.

“It’s like being a passenger with a toddler driving the car,” he said.

The Massachusetts Institute of Technology is doing tests using semi-automated vehicles including models from Tesla, Volvo, Jaguar Land Rover and General Motors Co. The aim is to see how drivers use semi-autonomous technology — some watch the road with their hands above the wheel, others do not — and which warnings get their attention.

“We just don’t know enough about how drivers use any of these systems in the wild,” said MIT research scientist Bryan Reimer.

Timothy Carone, an autonomous systems expert and professor at Notre Dame University’s Mendoza College of Business, said autonomous technology’s proponents must “find the right balance so the technology is tested right, but it isn’t hampered or halted.”

“Because in the long run it will save lives,” he said.

New Gene Editing Tool May Yield Bigger Harvests

Bread and chocolate are staples of the American diet. And a scientific team in California is working hard to make sure the plants they’re made from are as robust as possible. They’re using a recently discovered bacterial gene-editing tool called CRISPR to create more pest-resistant crops.

CRISPR is a feature of the bacterial defense system. The microbes use it like a molecular pair of scissors, to precisely snip out viral infections in their DNA.

Scientists at the Innovative Genomics Institute in Berkeley, California, are using CRISPR to manipulate plant DNA. Managing director, Susan Jenkins, says the technique is so much faster and precise than other plant transformation methods, it will likely increase the speed of creating new plant varieties by years, if not decades. “What CRISPR is going to allow,” she explains, “is for us to go in and make these changes, and then within one generation of the plant actually have the trait we want.”

Rust-resistant wheat

 

While CRISPR speeds up plant breeding, Jenkins says it’s not a magic wand — changing a plant takes a lot of steps. She points to the Institute’s efforts to develop a wheat variety that resists a fungal rust that can reduce yields by nearly 50 percent.

First, scientists had to figure out just which gene was making the wheat vulnerable to fungal rust. Then they used CRISPR to remove that gene.

“So in this case, we use CRISPR to actually knock out a gene that is in the wheat,” Jenkins says. And because “snipping out” a gene does not add foreign material to a plant, last week, the USDA ruled that gene-changing methods like this do not require special regulatory approval.

 

Plant transformation expert Myeong-Je Cho says they started with a single gene-edited rust-resistant wheat cell, and grew it in the lab into wheat “clones” for further testing. After just over a year, some clones are now stalks of wheat, and Cho adds, “we have grownup plants in the greenhouse,” complete with normal stalks and robust seed heads.

While the Institute introduced no foreign genetic material into the wheat, CRISPR technology can also be used to introduce genes, even genes from other species, as is done with more traditional GMO crops. However, in standard GMO techniques, scientists use a “shotgun” approach to force new genes into a plant’s DNA in random places. Then, they choose which random change is most likely to grow healthy plants. In contrast, CRISPR is used when scientists want to add a specific gene at a specific location in the DNA. CRISPR offers that level of precision.

Protecting cacao trees

The bacterial gene known as Cas9 evolved to snip viruses out of bacterial DNA. Now Institute scientists want to use it to fight a virus that’s attacking cacao trees in West Africa.

The swollen shoot virus evolved in other plants, then, half a century ago, “jumped species” to cacao trees, which it can kill in just three years. So Jenkins says, the Institute is working to add virus resistance to cacao tree DNA, by inserting the Cas9 resistance gene. After all, she says, “If the bacteria have already evolved this to fight this viral infection, we are just going to take that mechanism and put it directly into the plant.”

 

The Institute plans to start growing cacao trees resistant to swollen shoot virus within a year. That is fast, according to Institute Science Director, Brian Staskawicz. He points out, “What this technology can do is to allow us work with the elite cultivars of a plant and basically change them for drought resistance and cold tolerance and disease resistance in a more rapid fashion than classical plant breeding.”

 

Staskawicz says that modifying cacao tree DNA is an exciting project from a technical standpoint, because cacao plants are unusually difficult to clone and genetically transform.

Public attitudes towards genetically modified crops

However, some challenges will go beyond whether the changes are technically possible. Those other challenges become evident at the Diablo Farmer’s market near Berkeley, where vendors like chocolatier Eli Curtis pride themselves on selling craft, organic foods. Curtis suspects we could increase cocoa yields by helping farmers be better stewards of wild cacao trees. He’s not sure consumers will like the idea of gene-edited chocolate, but if CRISPR leads to more pest-resistant crops, he says, “I definitely understand the value. But I also understand consumer apprehension.”

 

Nevertheless, Staskawicz says we need faster plant-breeding techniques like CRISPR because we are in a race, one we need to win, because there are currently 7.3 billion people on earth.

“By 2050 there are going to be nine billion people, and the estimates are that we actually need to increase food production by 70 percent. So we are going to need a way to actually increase the yield of these plants to feed the population of the world.”

CRISPR can help do that. He and his team hope, within a decade, CRISPR’d crops may be ingredients in many things, including bread and chocolate.

Gay Dating App Grindr to Stop Sharing HIV Status

The gay dating app Grindr will stop sharing its users’ HIV status with analytics companies.

Chief security officer Bryce Case told BuzzFeed News on Monday that the company had decided to stop the sharing of such information in order to allay people’s fears.

Analytics firms Localytics and Apptimize were paid to test and monitor how the app was being used. Grindr said the firms were under “strict contractual terms that provide for the highest level of confidentiality,” and that data that might include location or information from HIV status fields were “always transmitted securely with encryption.”

Grindr said it was important to remember that it is a public forum and that users have the option to post information about their HIV status and date when last tested. It said its users should carefully consider what information they list in their profiles.

New Gene Editing Tools May Speed Creation of Bigger Harvests

Feeding the world depends on bountiful harvests, even in the face of changing pests and climate. Scientists are bringing a new tool to the effort, a bacterial gene editing system called CRISPR. The technique works like a molecular pair of scissors that targets a specific location in the DNA to introduce beneficial traits, or delete harmful ones. From Berkeley, California, Shelley Schlender reports.

Facebook Faces Calls to Further Protect User Privacy

Facebook is a company in a hurry.

 

Since the world learned about the latest customer data controversy at Facebook, the social media network has unleashed a swarm of changes. But it’s unclear whether Facebook’s own reckoning will be enough to satisfy regulators and lawmakers.

 

“We’ve reached a tipping point with Facebook and privacy,” said Marc Rotenberg, president of the Electronic Privacy Information Center, a public interest advocacy group. “What’s most interesting at this moment are the number of forces — political, economic and social — that are converging. And I think the practical consequences is that something big will change.”

 

With more than 2 billion customers, Facebook has been in the hot seat in recent weeks over how an outside researcher gave the data of 50 million users to the political research firm Cambridge Analytica.

What if anything Cambridge Analytica has done with the data is unclear — the company claims it deleted it. But the situation has shone a spotlight on how much personal data is available on Facebook and how it is handled.

 

Pulling advertising

 

Sonos, a consumer electronics firm, Pep Boys, an auto parts and service retailer, Mozilla, the maker of the Firefox web browser, all stopped advertising on Facebook in response to the controversy.

 

“We would like to see a bit more transparency to the consumer and a bit more choice to the consumer,” said Denelle Dixon, chief operating officer at Mozilla.

 

Her message to Facebook: “When you start taking this a bit more seriously and you start focusing and making changes, we’ll go back.”

In a Facebook post and an appearance on CNN, Facebook CEO Mark Zuckerberg apologized for the controversy and vowed to do more to protect user data. “This was a major breach of trust, and I’m really sorry that this happened,” he said.

The company also placed ads in Britain and the U.S. apologizing for a “breach of trust.”

A bevy of self-imposed changes

 

As state and federal regulators opened investigations and several congressional committees called on Zuckerberg to testify, Facebook has been busy rolling out changes.

 

The company made it easier for users to change privacy settings and has given them a quick way to download all the data that Facebook has on them. It has also cut off major data brokers.

 

Facebook may know soon whether its efforts will be enough.

 

Regulation or self-government?

 

Silicon Valley firms have long held that self-regulation, rather than government-imposed rules and regulations, would best allow for innovation. But the company also faces a bevy of state, federal and international regulators, which all may act against the firm.

 

In the U.S., Facebook’s chief concern is the Federal Trade Commission, which confirmed last month that it had opened an investigation into the company’s practices.

 

A key question will be if Facebook violated a 2011 consent decree it has with the consumer protection agency to obtain users’ permissions for everything it does with users’ data. Each violation is supposed to come with a $40,000 fine, which some analysts have speculated could cost Facebook billions.

 

In addition to the FTC, several state attorneys general have opened up an investigation into Facebook.

 

Beyond regulators, lawmakers in Washington and in state houses around the country are discussing what can be done to better protect social media customers. Zuckerberg is expected to testify in front of the Senate Judiciary Committee next week.

 

Meanwhile, the company faces possible investigations in Britain and Canada.

 

Outside scrutiny

 

It is not just Facebook that deserves more scrutiny but all of the “advertising-powered web,” said Gennie Gebhart, a researcher with the Electronic Frontier Foundation, a digital civil liberties organization.

 

“While Facebook is in the spotlight right now for very good reason, this is not just a Facebook problem,” Gebhart said. “We have a surveillance based business model that powers much of the web that cannot continue to coexist with privacy rights.”

 

She calls for independent audits done by a “party who is not accountable to Facebook but accountable to users.”

 

Rotenberg of EPIC said governments around the world shouldn’t leave it to U.S. and European regulators and lawmakers to regulate social media and user privacy.

 

“Coming up with new solutions that provide for the benefits of technology but at the same time address the real risks is a very good undertaking,” he said. “I think you’ll see throughout Asia, South America, the African continent robust debate about Facebook and other social media.”

Amazon Shares Fall 4 Percent as Trump Renews Attack

Shares of Amazon.com Inc fell 4 percent on Monday after U.S. President Donald Trump again attacked the online retailer over the pricing of its deliveries through the United States Postal Service and promised unspecified changes.

“Only fools, or worse, are saying that our money losing Post Office makes money with Amazon,” Trump tweeted.

“They lose a fortune, and this will be changed. Also, our fully tax paying retailers are closing stores all over the country … not a level playing field!”

Trump has been vocal about his opposition to Amazon’s use of the postal service and Monday’s tweet adds to investor worries that the company could see more regulation.

Amazon did not immediately respond to requests for a comment.

Details of Amazon’s payments to the U.S. Postal Service (USPS) are not publicly known, but some Wall Street analysts have estimated it pays the postal service roughly half what it would to United Parcel Service Inc or FedEx Corp to deliver a package.

“President Trump’s comments are consistent with industry sources we have spoken to in the shipping industry, who often label Amazon’s deal with the USPS as a sweetheart deal,” DA Davidson analyst Tom Forte wrote in a note.

“An argument, however, could be made that the USPS was losing billions before it expanded its service offerings for Amazon and would, still, likely lose billions if Amazon discontinued its use of the USPS tomorrow,” Forte said.

Trump last Thursday accused Amazon of not paying enough tax, making the postal system lose money and putting small retailers out of business.

But he offered no evidence to back up his criticisms and did not suggest any actions he would take.

Amazon shares have gained nearly 20 percent this year giving the company a market value of about $700 billion.

NTSB ‘Unhappy’ Over Tesla Crash Statement

The National Transportation Safety Board is “unhappy” about Tesla’s decision to release information in a fatal crash investigation involving its Autopilot system.

A vehicle using the semi-autonomous system crashed into a concrete lane divider in California last week, killing the driver. Tesla said that data shows the driver did not have his hands on the wheel, as recommended, and received several warnings from the system prior to the crash.

Christopher T. O’Neil is a spokesman for the NTSB. He says, “in each of our investigations involving a Tesla vehicle, Tesla has been extremely cooperative on assisting with the vehicle data.” He adds, “the NTSB is unhappy with the release of investigative information by Tesla.”

The NTSB says its next update will come in a preliminary report, which generally takes weeks.

Promises, Promises: Facebook’s History with Privacy

“We’ve made a bunch of mistakes.” “Everyone needs complete control over who they share with at all times.” “Not one day goes by when I don’t think about what it means for us to be the stewards of this community and their trust.”

 

Sound familiar? It’s Facebook CEO Mark Zuckerberg addressing a major privacy breach — seven years ago.

 

Lawmakers in many countries may be focused on Cambridge Analytica’s alleged improper use of Facebook data, but the social network’s privacy problems back more than a decade. Here are some of the company’s most notable missteps and promises around privacy.

2007

 

The social media darling unveils its Facebook Platform to great fanfare. Zuckerberg says app developers can now access the web of connections between users and their friends, a set of connections Facebook calls the “social graph.”

 

“The social graph is changing the way the world works,” he says.

That November, Facebook launches Beacon, which shares what users are doing on other websites with their Facebook friends. Many users find it intrusive and difficult to disable. Massachusetts resident Sean Lane buys his wife a diamond ring for Christmas on Overstock.com, but Facebook ruins the surprise , an incident leading to a class-action lawsuit.

 

In December, Zuckerberg apologizes and enables users to shut off Beacon. “I know we can do better,” he says .

 

2008

 

Facebook launches Facebook Connect , aiming to correct Beacon’s mistakes by requiring users to take deliberate action before they share activity from other websites when logged in using Facebook. More than 100 websites use the tool at launch, including CNN and TripAdvisor.

 

2009

 

Facebook announces “privacy improvements” after a yearlong review by Canada’s Office of the Privacy Commissioner found that it geared its default privacy settings toward openness, failed to inform users their data would be used to serve ads, and leaked data to third party developers, including when their friends used apps. Facebook vows to encourage “users to review their privacy settings” but does not agree to all the recommendations.

 

Beacon is officially shut down, settling Lane’s class action lawsuit.

 

The American Civil Liberties Union warns people that Facebook’s default settings mean that when a friend uses an app or takes a quiz, the quiz- or app-maker can peer into your profile, even if you’ve made it private.

 

2010

 

App-makers exhibit a sophisticated grasp of data they can scoop from Facebook’s social graph.

 

The Wall Street Journal reports that many popular apps are transmitting personalized Facebook data to dozens of advertising and internet companies, among them, Zynga’s breakout game FarmVille. Facebook responds by shutting down some apps.

 

Prior to the Journal report, Facebook says it has redesigned its privacy tools, giving its 400 million users “the power to control exactly who can see the information and content they share.”

 

2011

 

The Federal Trade Commission reaches a consent decree with Facebook after an investigation of its broken privacy promises to consumers.

 

The FTC alleges, among other things, that:

 

  • Facebook made its users’ friend lists public in December 2009, even if they had been set to private, without telling them.

 

  • Even if users limited data sharing to “friends only,” data was actually shared with third party apps that friends used.

 

  • Facebook failed to verify the security of apps it put on a “verified apps” list.

 

  • Facebook promised not to share personal information with advertisers, but did.

 

Facebook promises to submit to a privacy audit every two years for the next 20 years, and Zuckerberg owns up to mistakes.

 

2012

 

Facebook introduces new methods to help advertisers reach people in ways “that protect your privacy,” including an encryption tool called Custom Audiences that lets marketers match the email addresses of sales leads to the addresses that Facebook users used to set up their accounts.

 

Facebook also rolls out new privacy tools aimed at simplifying its convoluted and confusing privacy controls. Among other things, it narrows the scope of app permissions so they don’t suck in as much user data automatically.

 

2013

 

Facebook shares two-year-old anonymized data on billions of friendships between countries with Cambridge researcher Aleksandr Kogan and co-authors a research paper with him (published in 2015).

 

Kogan creates a quiz app, installed by around 300,000 people , giving him access to tens of millions of their friends’ data.

 

2014

 

Facebook says it dramatically limits the access apps have to friend data, preventing the type of data scoop Kogan and others were capable of. It also requires developers to get approval from Facebook before accessing sensitive data.

 

2015

 

Facebook says it learns from Guardian journalists that Kogan has shared data with Cambridge Analytica in violation of its policies. It bans the app and asks Kogan and Cambridge Analytica to certify they had deleted the data.

 

It rolls out “Security Checkup,” a new tool aimed at simplifying its convoluted and confusing privacy controls.

 

2017

 

Facebook introduces “Privacy Basics,” a Frequently Asked Questions site aimed at simplifying its convoluted and confusing privacy controls.

 

2018

 

Facebook says it learns from The Guardian and other media outlets that Cambridge Analytica did not delete improperly obtained Facebook data and suspends the company, Kogan, and whistleblower Christopher Wylie from its service.

Zuckerberg tells CNN that “I’m really sorry that this happened.” He promises to audit app makers that gathered massive amounts of data prior to 2014 and to notify affected users. Amid calls for investigations in the U.S. and U.K., the FTC begins investigating whether Facebook broke its 2011 consent decree.

 

“Our responsibility now is to make sure that this doesn’t happen again,” Zuckerberg says.

 

Facebook redesigns its privacy settings menu on mobile devices and says in a blog post, “It’s time to make our privacy tools easier to find.”

Coral Farms Revive the Reefs

Coral reefs cover less than one percent of the world’s ocean beds, yet they are home to a quarter of all marine life on the planet. But they are facing serious challenges that threaten their survival. As Faiza Elmasry tells us, beneath the waters of the Indian Ocean island nation of the Seychelles, conservationists are coming up with new ways to save the reefs. VOA’s Faith Lapidus narrates.

With Paper, Phones, Atlanta Struggles to Recover From Cyberattack

Atlanta’s top officials holed up in their offices on Saturday as they worked to restore critical systems knocked out by a nine-day-old cyberattack that

plunged the Southeastern U.S. metropolis into technological chaos and forced some city workers to revert to paper.

On an Easter and Passover holiday weekend, city officials labored in preparation for the workweek to come.

Police and other public servants have spent the past week trying to piece together their digital work lives, re-creating audit spreadsheets and conducting business on mobile phones in response to one of the most devastating “ransomware” virus attacks to hit an American city.

Three city council staffers have been sharing a single clunky personal laptop brought in after cyber extortionists attacked Atlanta’s computer network with a virus that scrambled data and still prevents access to critical systems.

“It’s extraordinarily frustrating,” said Councilman Howard Shook, whose office lost 16 years of digital records.

One compromised city computer seen by Reuters showed multiple corrupted documents with “weapologize” and “imsorry” added to file names.

Ransomware attacks have surged in recent years as cyberextortionists  moved from attacking individual computers to large organizations, including businesses, health care organizations and government agencies. Previous high-profile attacks have shut down factories, prompted hospitals to turn away patients and forced local emergency dispatch systems to move to manual operations.

Not theft, usually

Ransomware typically corrupts data and does not steal it. The city of Atlanta has said it does not believe private residents’ information is in the hands of hackers, but they do not know for sure.

City officials have declined to discuss the extent of damage beyond disclosed outages that have shut down some services at municipal offices, including courts and the water department.

Nearly 6 million people live in the Atlanta metropolitan area. The Georgia city itself is home to more than 450,000 people, according to the latest data from the U.S. Census Bureau.

City officials told Reuters that police files and financial documents were rendered inaccessible by unknown hackers who demanded $51,000 worth of bitcoin to provide digital keys to unlock scrambled files.

“Everything on my hard drive is gone,” City Auditor Amanda Noble said in her office housed in Atlanta City Hall. 

City officials have not disclosed the extent to which servers for backing up information on PCs were corrupted or what kind of information they think is unrecoverable without paying the ransom.

Noble discovered the disarray on March 22 when she turned on her computer to discover that files could not be opened after being encrypted by a powerful computer virus known as SamSam that renamed them with gibberish.

City officials then quickly entered her office and told her to shut down the computer before warning the rest of the building.

Noble is working on a personal laptop and using her smartphone to search for details of current projects mentioned in emails stored on that device.

Not all computers were compromised. Ten of 18 machines in the auditing office were not affected, Noble said.

Old-school analog

Atlanta police returned to taking written case notes and have lost access to some investigative databases, department spokesman Carlos Campos told Reuters. He declined to discuss the contents of the affected files.

“Our data management teams are working diligently to restore normal operations and functionalities to these systems and hope to be back online in the very near future,” he said. By the weekend, he added, officers were returning to digital police reports.

Meanwhile, some city employees complained they have been left in the dark, unsure when it is safe to turn on their computers.

“We don’t know anything,” said one frustrated employee as she left for a lunch break on Friday. 

Like City Hall, whose 1930 neo-Gothic structure is attached to a massive modern wing, the city’s computer system is a combination of old and new.

“One of the reasons why municipalities are vulnerable is we just have so many different systems,” Noble said.

The city published results from a recent cybersecurity audit in January, and had started implementing its recommendations before the ransomware virus hit. The audit called for better record-keeping and hiring more technology

workers.

Councilman Shook said he was worried about how much the recovery would cost the city, but that he supported funding a cybersecurity overhaul to counter future attacks.

For now his staff members are temporarily sharing one aging laptop.

“Things are very slow,” he said. “It was a very surreal experience to be shut down like that.”

No word on payment

Mayor Keisha Lance Bottoms, who took office in January, has declined to say whether the city paid the ransom ahead of a March 28 deadline mentioned in an extortion note, whose image was released by a local television station.

Shook, who chairs the city council’s finance subcommittee, said he did not know whether the city was negotiating with the hackers, but that it appeared no ransom had been paid to date.

The Federal Bureau of Investigation, which is helping Atlanta respond, typically discourages ransomware victims from paying up.

FBI officials could not immediately be reached for comment. A Department of Homeland Security spokesman confirmed the agency was helping Atlanta respond to the attack, but declined to comment further.

Hackers typically walk away when ransoms are not paid, said Mark Weatherford, a former senior DHS cyberofficial.

Weatherford, who previously served as California’s chief information security officer, said the situation might have been resolved with little pain if the city had quickly made that payment.

“The longer it goes, the worse it gets,” he said. “This could turn out to be really bad if they never get their data back.”

Tesla Says Vehicle in Deadly Crash Was on Autopilot 

A vehicle in a fatal crash last week in California was operating on Autopilot, making it the latest accident to involve a self-driving vehicle, Tesla has confirmed.

The electric car maker said the driver, who was killed in the accident, did not have his hands on the steering wheel for six seconds before the crash, despite several warnings from the vehicle. Tesla Inc. tells drivers that its Autopilot system, which can maintain speed, change lanes and self-park, requires drivers to keep their eyes on the road and hands on the wheel in order to take control of the vehicle to avoid accidents. 

Tesla said its vehicle logs show the driver took no action to stop the Model X SUV from crashing into a concrete lane divider. Photographs of the SUV show that the front of the vehicle was demolished, its hood was ripped off  and its front wheels were scattered on the freeway.

The vehicle also caught fire, though Tesla said no one was in the vehicle when that happened. The company said the crash was made worse by a missing or damaged safety shield on the end of the freeway barrier that is supposed to reduce the impact into the concrete lane divider.

The crash happened in Mountain View, in California’s Silicon Valley. The driver was Walter Huang, 38, a software engineer for Apple.

“None of this changes how devastating an event like this is or how much we feel for our customer’s family and friends,” Tesla said on its website late Friday.

Earlier this month, a self-driving Volvo SUV being tested by ride-hailing service Uber struck and killed a pedestrian in Arizona.

Tesla Inc. defended its Autopilot feature, saying that while it doesn’t prevent all accidents, it makes them less likely to occur than is the case for vehicles without it.

Federal investigators are looking into last week’s crash, as well a separate crash in January of a Tesla Model S that may have been operating under the Autopilot system.

Could Enemies Target Undersea Cables That Link the World?

Russian ships are skulking around underwater communications cables, causing the U.S. and its allies to worry the Kremlin might be taking information warfare to new depths.

Is Moscow interested in cutting or tapping the cables? Does it want the West to worry it might? Is there a more innocent explanation? Unsurprisingly, Russia isn’t saying.

But whatever Moscow’s intentions, U.S. and Western officials are increasingly troubled by their rival’s interest in the 400 fiber-optic cables that carry most of world’s calls, emails and texts, as well as $10 trillion worth of daily financial transactions.

“We’ve seen activity in the Russian navy, and particularly undersea in their submarine activity, that we haven’t seen since the ’80s,” General Curtis Scaparrotti, commander of the U.S. European Command, told Congress this month.

Without undersea cables, a bank in Asian countries couldn’t send money to Saudi Arabia to pay for oil. U.S. military leaders would struggle to communicate with troops fighting extremists in Afghanistan and the Middle East. A student in Europe wouldn’t be able to Skype his parents in the United States.

Small passageways

All this information is transmitted along tiny glass fibers encased in undersea cables that, in some cases, are little bigger than a garden hose. All told, there are 620,000 miles of fiber-optic cable running under the sea, enough to loop around Earth nearly 25 times.

Most lines are owned by private telecommunications companies, including giants like Google and Microsoft. Their locations are easily identified on public maps, with swirling lines that look like spaghetti. While cutting one cable might have limited impact, severing several simultaneously or at choke points could cause a major outage.

The Russians “are doing their homework and, in the event of a crisis or conflict with them, they might do rotten things to us,” said Michael Kofman, a Russian military expert at nonprofit research group CNA Corp.

It’s not Moscow’s warships and submarines that are making NATO and U.S. officials uneasy. It’s Russia’s Main Directorate of Deep Sea Research, whose specialized surface ships, submarines, underwater drones and minisubs conduct reconnaissance, underwater salvage and other work.

One ship run by the directorate is the Yantar. It’s a modest, 354-foot oceanographic vessel that holds a crew of about 60. It most recently was off South America’s coast helping Argentina search for a lost submarine.

Parlamentskaya Gazeta, the Russian parliament’s publication, last October said the Yantar has equipment “designed for deep-sea tracking” and “connecting to top-secret communication cables.” The publication said that in September 2015, the Yantar was near Kings Bay, Georgia, home to a U.S. submarine base, “collecting information about the equipment on American submarines, including underwater sensors and the unified [U.S. military] information network.” Rossiya, a Russian state TV network, has said the Yantar not only can connect to top-secret cables but also can cut them and “jam underwater sensors with a special system.”

Russia’s Defense Ministry did not respond to a request for comment.

Preparing for sabotage

There is no hard evidence that the ship is engaged in nefarious activity, said Steffan Watkins, an information technology security consultant in Canada tracking the ship. But he wonders what the ship is doing when it’s stopped over critical cables or when its Automatic Identification System tracking transponder isn’t on.

Of the Yantar’s crew, he said: “I don’t think these are the actual guys who are doing any sabotage. I think they’re laying the groundwork for future operations.”

Members of Congress are wondering, too. 

Representative Joe Courtney, a Connecticut Democrat on a House subcommittee on sea power, said of the Russians, “The mere fact that they are clearly tracking the cables and prowling around the cables shows that they are doing something.”

Democratic Senator Gary Peters of Michigan, an Armed Services Committee member, said Moscow’s goal appears to be to “disrupt the normal channels of communication and create an environment of misinformation and distrust.”

The Yantar’s movements have previously raised eyebrows.

On October 18, 2016, a Syrian telecom company ordered emergency maintenance to repair a cable in the Mediterranean that provides internet connectivity to several countries, including Syria, Libya and Lebanon. The Yantar arrived in the area the day before the four-day maintenance began. It left two days before the maintenance ended. It’s unknown what work it did while there.

Watkins described another episode on November 5, 2016, when a submarine cable linking Persian Gulf nations experienced outages in Iran. Hours later, the Yantar left Oman and headed to an area about 60 miles west of the Iranian port city of Bushehr, where the cable runs ashore. Connectivity was restored just hours before the Yantar arrived on November 9. The boat stayed stationary over the site for several more days.

Undersea cables have been targets before.

At the beginning of World War I, Britain cut a handful of German underwater communications cables and tapped the rerouted traffic for intelligence. In the Cold War, the U.S. Navy sent American divers deep into the Sea of Okhotsk off the Russian coast to install a device to record Soviet communications, hoping to learn more about the U.S.S.R.’s submarine-launched nuclear capability.

Eavesdropping by spies

More recently, British and American intelligence agencies have eavesdropped on fiber-optic cables, according to documents released by Edward Snowden, a former National Security Agency contractor.

In 2007, Vietnamese authorities confiscated ships carrying miles of fiber-optic cable that thieves salvaged from the sea for profit. The heist disrupted service for several months. And in 2013, Egyptian officials arrested three scuba divers off Alexandria for attempting to cut a cable stretching from France to Singapore. Five years on, questions remain about the attack on a cable responsible for about a third of all internet traffic between Egypt and Europe.

Despite the relatively few publicly known incidents of sabotage, most outages are due to accidents.

Two hundred or so cable-related outages take place each year. Most occur when ship anchors snap cables or commercial fishing equipment snags the lines. Others break during tsunamis, earthquakes and other natural disasters.

But even accidental cuts can harm U.S. military operations. 

In 2008 in Iraq, unmanned U.S. surveillance flights nearly screeched to a halt one day at Balad Air Base, not because of enemy mortar attacks or dusty winds. An anchor had snagged a cable hundreds of miles away from the base, situated in the “Sunni Triangle” northwest of Baghdad.

The severed cable had linked controllers based in the United States with unmanned aircraft flying intelligence, surveillance and reconnaissance missions for coalition forces in the skies over Iraq, said retired Air Force Colonel Dave Lujan of Hampton, Virginia.

“Say you’re operating a remote-controlled car and all of a sudden you can’t control it,” said Lujan, who was deputy commander of the 332nd Expeditionary Operations Group at the base when the little-publicized outage lasted for two to three days. “That’s a big impact,” he said, describing how U.S. pilots had to fly the missions instead.

Facebook ‘Ugly Truth’ Memo Triggers New Firestorm Over Ethics

Was a leaked internal Facebook memo aimed at justifying the social network’s growth-at-any-cost strategy? Or simply a way to open debate on difficult questions over new technologies?

The extraordinarily blunt memo by a high-ranking executive — leaked this week and quickly repudiated by the author and by Facebook — warned that the social network’s goal of connecting the world might have negative consequences, but that these were outweighed by the positives.

“Maybe it costs a life by exposing someone to bullies,” the 2016 memo by top executive Andrew “Boz” Bosworth said. “Maybe someone dies in a terrorist attack coordinated on our tools.”

While Bosworth and Facebook chief Mark Zuckerberg said the memo was only a way to provoke debate, it created a new firestorm for the social network mired in controversy over the hijacking of personal data by a political consulting firm linked to Donald Trump.

David Carroll, a professor of media design at the New School Parsons, tweeted that the memo highlighted a “reckless hubristic attitude” by the world’s biggest social network.

“What is so striking is that an executive chose to have this conversation on a Facebook wall,” said Jennifer Grygiel, a Syracuse University professor who studies social networks. “He showed poor judgment and poor business communication skills. It speaks to Facebook’s culture.”

Grygiel said these kinds of issues require “thoughtful discussion” and should take place within a context of protecting users. “When these companies build new products and services, their job is to evaluate the risks, and not just know about them, but ensure public safety.”

Bosworth, considered part of chief executive Zuckerberg’s inner circle, wrote: “The ugly truth is that we believe in connecting people so deeply that anything that allows us to connect more people more often is ‘de facto’ good.”

On Thursday, he said he merely wanted to open a discussion and added that “I don’t agree with the post today and I didn’t agree with it even when I wrote it.”

Zuckerberg responded that he and many others at Facebook “strongly disagreed” with the points raised.

‘Offloading’ ethical questions

Jim Malazita, a professor of science and technology studies at Rensselaer Polytechnic Institute, said it was not surprising to see the memo in an industry whose work culture is highly compartmentalized.

Malazita said the memo frames the discussion with the assumption that technology and connecting people is always positive.

“By the assumptions built into that framework they are already shutting down a whole bunch of conversations,” he said.

Malazita added that most people who learn computer science are taught to make these technologies work as well as possible, while “offloading” the question of moral responsibility.

“It’s not that they don’t care, but even when they care about the social impact, there’s a limit to how much they practice that care.”

Joshua Benton, director of Harvard University’s Nieman Journalism Lab, said it may be too easy to blame Facebook for misuse of the platform.

“I’m rarely in a position to defend Facebook,” he said, but the view that a technology is worth spreading even though some people will use it for terrible ends “is something you could have believed about the telegraph, the telephone, email, SMS, the iPhone, etc,” Benton tweeted.

Doing the right thing

Patrick Lin, director of the ethics and emerging sciences group at California Polytechnic State University, said he sees “no evidence that Facebook’s culture is unethical, though just one senior executive in the right place can poison the well.”

“I’d guess that most Facebook employees want to do the right thing and are increasingly uncomfortable with how the proverbial sausage is made,” Lin added.

Copies of internal responses at Facebook published by The Verge website showed many employees were angry or upset over the Bosworth memo but that some defended the executive.

Others said the leaks may suggest Facebook is being targeted by spies or “bad actors” trying to embarrass the company.

Rivers and Tides Can Provide Affordable Power

While wind turbines and solar cells generate power only when there is wind and sun, most rivers always flow and most ocean shores always experience tidal currents. At a recent energy summit organized by the U.S. Energy Department, a company from Maine displayed an innovative submersible generator that effectively harvests power from shallow rivers and tidal currents. VOA’s George Putic has more.

Despite Setbacks, Automakers Move Forward with Electric and Self-Driving Cars

A recent fatality involving one of Uber’s self-driving cars may have created uncertainty and doubt regarding the future of autonomous vehicles, but it’s not stopping automakers who say autonomous and self-driving vehicles are here to stay. At the New York International Auto Show this week, autonomous vehicles and electric cars were increasingly front and center as VOA’s Tina Trinh reports.