Workplaces have become less civil spaces than they once were. People don’t say please and thank you. Employees send e-mails and texts during meetings, ignoring the speaker and tuning out of the discussion. Others take too much credit for collaborative work. 

The nasty looks and belittling comments reached a point at law firm Bryan Cave, in Irvine, California, that the partners held a civility workshop.

Managing partner Stuart Price says working together toward a common goal set the right tone for the workshop, as the employees set up a code of civil behavior. The firm has the 10 points of the code displayed on a granite block in the lobby. 

“I think two items in the code really stand out for me,” Price said. “No. 3 is we treat each other equally and with respect, even if the conditions are very difficult. Then the last item in our code is we address incivility. If you don’t address incivility, then the plaque just becomes a piece of granite, but it doesn’t have life.”

He says they no longer let uncivil behavior slide. 

“The first step for us along the way is to address it with the person, privately, just talk about what happened,” he said. “If the pattern continues with that specific person, we will have further conversations and if it’s particularly problematic, we might terminate them.”

Creating a civil work environment has impacted the firm in many positive ways. 

“A year after we had this workshop, we won Best Place to Work in Orange County in the large company category,” Price said. “In terms of performance, it seems to me that when we’re most focused on how we treat each other, when were we’re most focused on civility, the financial performance is at its best.”

The High Cost of Incivility

A culture of civility helps employees feel safer, happier and better, said Georgetown University management professor Christine Porath. She incorporated results of her research and personal experiences in a new book, Mastering Civility: A Manifesto for the Workplace.

She told VOA she witnessed the consequences of incivility years before she started studying it. 

“I thought I scored my dream job after my graduating from college,” she said. “I got to work at one of the largest sports marketing organization in the world. When I took the full-time job, I learned that it was a very toxic culture. The top leaders had a bad behavior, narcissism. And they had a tendency to belittle and demean people in front of others.”

Then it became clear to her the negative effect incivility had on people. 

“It was contagious, too,” she said. “It affected their performance and motivation and mood throughout the day, but they took that into their relationships with others; clients, customers and that kind of thing. And I just saw that it was hurting the organization. And it was also hurting employees, not only their work life, but they were taking it home with them.”

And, she discovered, incivility had a physical impact. 

“Then the second thing was my dad. (He) had had two toxic bosses. Even though he tried to protect me from learning about how bad that was, he ended up in the hospital with a heart attack scare,” she said.

More Rudeness

Porath notes that civility has been declining for years.

“When I started studying it in about 1998, it was less than 25 percent (people) were affected by this on a weekly basis, and those numbers most recently hovered over 50 percent — meaning more people are experiencing or witnessing disrespectful, rude behavior in the workplace these days.”

She conducted surveys, asking people “Why are you uncivil?”

“Over 60 percent of people say, ‘Because I’m overwhelmed or stressed.’ People are asked to do more with less resources. The other thing is technology. The fact that people communicate so often now with e-mails and other forms of technology, it makes being civil tougher in a sense that you don’t have the nonverbal (cues), you don’t have the tone of voice. So typically there are more misunderstandings with technological communication,” she said.

Let’s be e-Civil

To avoid those sorts of misunderstandings, Porath recommends that you do not send an email if you’re feeling very stressed, angry or can’t solve a disagreement. If you’re not sure how your humor, sarcasm or criticism will be received, reread, rethink and resist the temptation to hit Send. And if you are uncertain about your tone, save the message and review it later with a fresh perspective before sending it. If you have to get something off your chest, write your note now but maybe send it later using delayed delivery. Finally, she suggests trying to have a phone call, or Skype, or meet face to face under those circumstances.
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El Salvador’s Congress on Wednesday approved a law prohibiting all metal mining projects in a bid to protect the poor Central American country’s environment and natural resources.

The new law, which enjoyed cross-party support from 70 lawmakers, blocks all exploration, extraction and processing of metals, whether in open pits or underground.

The legislation prohibits the use of toxic chemicals like cyanide and mercury, and makes permanent an executive order passed by former President Antonio Saca in 2009 and renewed by subsequent administrations.

Several regions of the country have attracted interest from international gold and silver mining companies.

In October, El Salvador won an arbitration at the World Bank’s International Centre for Settlement of Investment Disputes (ICSID) against the Australian-Canadian miner OceanaGold Corp, which was seeking $250 million over the 2009 denial of an extraction permit.

In its decision, the ICSID ordered the company to pay El Salvador $8 million for legal costs.
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Turkish banker Mehmet Hakan Atilla, a prominent ally of Turkish President Recep Tayyip Erdogan, came to New York this week to school investors on his state bank’s plans to sell new dollar bonds.

Instead, he was placed under arrest by U.S. authorities and accused of conspiring to violate U.S. sanctions on Iran by teaming with wealthy Turkish gold trader Reza Zarrab to funnel hundreds of millions of dollars of illegal transactions through U.S. banks to Iran’s government.

“United States sanctions are not mere requests or suggestions; they are the law,” Acting U.S. Attorney Joon Kim said in a statement in New York, where Atilla was arraigned Tuesday.

He was arrested at New York’s John F. Kennedy International Airport on Monday.

Gold, currency allegedly sent to Iran

Atilla “protected and hid Zarrab’s ability to provide access to international financial networks,” U.S. authorities said in documents filed in the U.S. court. The documents allege that gold and currency were sent to Iran, while documents were forged to disguise the transactions as food shipments so as to comply with humanitarian exceptions to the sanctions law.

Atilla’s arrest and the case of Zarrab — arrested last year in Florida — drew a sharp rebuke from the Turkish government, which said it planned to raise the matter with U.S. Secretary of State Rex Tillerson when he visits Ankara this week, Turkish Foreign Minister Mevlut Cavusoglu told Turkish media.

Relations between the U.S. and Turkey are frayed over the Syrian civil war and Turkish demands for the extradition of Islamic cleric Fethullah Gulen, whom the Turkish leadership blames for July’s failed coup in Turkey.

Diplomatic dispute?

In terms of the impact of the recent development on the U.S. Turkish relationship, some analysts suggest it could potentially be an issue as the two sides view the case through different lenses.

“For the U.S., it is a case of sanctions law violation,” said Ihan Tani, a journalist who follows U.S.-Turkish relations. “But some people close to the Turkish president seem to be involved with Reza Zarrab.”

Tani added that because of the involvement of close aides of the Turkish president, the issue could escalate into a diplomatic dispute.

But Tani said Atilla knew that U.S authorities viewed him as a potential suspect.

“He knew that he was part of the U.S. investigation here. So why did he come to this country? It is hard to understand. If he took a risk, now he is paying for it,” Tani said.

The U.S. attorney’s office in Manhattan declined to comment on his motives to travel to the U.S.

Lender’s shares drop

The arrest could have major financial implications for Turkish state lender Halkbank. Bank shares posted their biggest one-day fall on Wednesday.

Halkbank, Turkey’s fifth-largest bank in terms of assets, vowed to investigate.

“Our bank and relevant state bodies are conducting the necessary work on the subject, and information will be shared with the public when it is obtained,” Halkbank said in a statement.
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Britain has formally notified Brussels of its intention to leave the European Union, triggering a two-year period of negotiations over its departure and future relations. London financiers are concerned that Britain’s withdrawal from the European Single Market will put the city’s pre-eminence as the continent’s financial hub at risk. As Henry Ridgwell reports from London, other European capitals and financial hubs in Asia and America are looking to benefit.
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South Korean economic reforms, made in part to minimize the impact of a potential international financial crisis, make it a likely target for charges of unfair currency manipulation by the United States.

There is growing concern in South Korea and in other emerging markets that the administration of U.S. President Donald Trump will use allegations of currency manipulation to force trade concessions as part of his economic agenda to give American manufactures a greater competitive advantage in international markets.

“So who is the most likely target of a manipulation charge? Obviously South Korea,” said economist Benn Steil with the Council on Foreign Relations in New York.

Why South Korea?

President Trump has indicated his intention to renegotiate what he considers unfair trade deals that put American industries at a global competitive disadvantage. After taking office in January he immediately pulled out of the multilateral Trans Pacific Partnership (TPP) free trade agreement, and U.S. trade officials are looking for ways to revise the North American Free Trade Agreement (NAFTA.)

Trump has also been highly critical of the U.S., South Korea bilateral free trade agreement (KORUS FTA) as a “job killing deal” that “doubled our trade deficit with South Korea and destroyed nearly 100,000 American jobs.”

The U.S. Trade Representative (USTR) recently recommended reconsideration of the KORUS FTA due to the rising trade deficit between the South Korea and the U.S. The report noted that U.S. exports to South Korea in 2016 were down $1.2 billion from 2011, the year before the free trade agreement went into effect, while imports of South Korean goods increased by $13 billion.

Currency manipulation conditions

As for South Korean currency manipulation charges, the U.S. may have a legal case that it could use to pressure changes to the bilateral free trade agreement.

After the 1997 Asian financial crisis, South Korea implemented reforms endorsed by the International Monetary Fund to make the national economy less vulnerable to another sudden global economic downturn. The government in Seoul complied with the IMF recommendations to establish a large current account surplus (trade surplus,), large U.S. dollar foreign exchange reserves, and a low level of foreign ownership of domestic assets. These economic assets helped South Korea minimize the impact of the financial crisis of 2008.

However, these same conditions are the key criteria listed by the U.S. Congress for determining the existence of currency manipulation. Economists say it creates a fundamental contradiction in the dollar based international financial system to urge countries to protect themselves, then to accuse them of protectionism.

“If an emerging market does exactly what the IMF identifies as being the key steps they could take to prevent a financial crisis in their country, they will be the most likely to be targeted for currency manipulation charges by the U.S. Congress,” said Steil.

Bargaining chip

Advocates for South Korea argue that Seoul has intervened in international exchanges by buying or selling substantial sums of foreign currency, only to stabilize the value its Won, not to undervalue it. And despite the large trade deficit with the U.S., South Korean companies like Hyundai and Samsung are investing heavily in the U.S., more so than American companies are investing in South Korea.

Fair or not, South Korea’s current situation, with a bilateral trade deal that the Trump has labeled unfair and possibly meeting the legal definition of currency manipulation, leaves it politically and legally vulnerable. Such a complaint could be made to the World Trade Organization, but it is hard to prove and the resolution process would involve extensive negotiations.

James Nolt, an international political economy analyst with the World Policy Institute says the Trump administration would most likely use the threat of currency manipulation as leverage to force South Korea to reduce non-tariff related regulations that have reportedly been imposed to undermine the intent of the KORUS FTA and to open up new markets to American products.

“It will probably be in the context of a bilateral negotiation where he will use that as one of the bargaining chips,” said Nolt.

Why not China?

Trump had repeatedly attacked China as a currency manipulator, and even said on day one in his administration he would formally charge China as a currency manipulator. But he has not acted on that promise because Beijing has been intervening in currency exchanges to increase the value of its currency the Yuan to maintain investor confidence. And a stronger Chinese Yuan benefits American exporters by making their products somewhat cheaper.

Youmi Kim contributed to this report.
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Westinghouse Electric Company filed for Chapter 11 bankruptcy protection Wednesday, saying it needed to restructure because of “certain financial and construction challenges” from its nuclear power plant projects.

The company has struggled with cost overruns and delays with the plants.

Parent company Toshiba warned in February it would need to take a $6 billion write-down on its estimated value of Westinghouse.

Toshiba said in a statement about the bankruptcy filing that it and the Westinghouse unit are working with the owners of two nuclear power plant sites on arrangements to continue construction of those projects.

Westinghouse lists eight of its AP1000 plants under construction in the U.S. and China.  The company said Wednesday it has agreements with the owners at each site to continue working.

The bankruptcy filing does not affect Westinghouse’s operations in Asia, Europe, the Middle East and Africa, according to a company statement.

During the restructuring period, Westinghouse will rely on $800 million in financing it has secured to operate power plants, manufacture nuclear fuel and components, and carry out decommissioning and decontamination efforts.

“We are focused on developing a plan of reorganization to emerge from Chapter 11 as a stronger company while continuing to be a global nuclear technology leader,” said Westinghouse Interim President and CEO Jose Emeterio Gutierrez.
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California and a dozen other states could be heading for a showdown with the federal government as the Trump administration reviews rules on fuel efficiency and vehicle emissions, rules President Donald Trump has said curtail growth in the auto industry.

California has a waiver under federal law to set its own standards, and other states have the option to follow them.

California has been a leader in promoting fuel-efficient cars and sport utility vehicles, and the state says it will keep its strict standards, despite a review of federal regulations ordered by Trump.

Separately, the president signed an executive order Tuesday to reduce the federal role in regulating carbon emissions in the energy industry to promote “energy independence,” although scientists view carbon emission from fossil fuels as a major cause of global warming.

Vehicle fuel standards were strengthened in the final days of the Obama presidency, as the administration hurriedly completed a review of fuel economy targets through 2025, imposing goals that bring a corresponding reduction in tail-pipe emissions.  

Fueled by 1973 oil embargo

Therese Langer of the American Council for an Energy-Efficient Economy says Obama was continuing a process that started in California in the 1960s, then moved to the rest of the country with federal legislation.

After the Arab oil embargo of 1973, Congress set targets with the CAFE, or Corporate Average Fuel Economy standards.

Langer says the rules helped reduce dependence on foreign oil, but “the dominant effect of bringing down that pollution from tail pipes of cars through a combination of changes to the cars and changes to the fuel is a human health benefit. And it’s really hard to overstate how dramatic that has been over the years.”

CAFE fuel economy standards are locked in through 2021, but the Trump administration is reconsidering the rules for the following years through 2025.

Supporters say strict standards help to cut the greenhouse gases that are fueling global warming, save consumers money, and reduce U.S. dependence on foreign oil.

The president says he wants to cut government regulations.

Thomas Pyle of the industry-aligned American Energy Alliance says the president’s review will ask, “How [do] you balance the desire for fuel efficiency, for more fuel-efficient vehicles, with other things that are important when consumers go and purchase vehicles, such as size, safety, whether or not they need a truck for their job.”

Environmentalists push electric cars

Existing standards aim to improve fuel economy by promoting hybrid gasoline-electric and battery-powered electric vehicles.

Electric vehicles, or EVs, are just one percent of the market and pose a special challenge. Environmentalists say they have great promise, but need government incentives to spur development.

Laura Renger oversees air and climate issues for Southern California Edison, and she says the electric utility company is doing its part.

Renger drives an electric car to work and charges it outside the company office. She says EV drivers like her feel “range anxiety,” but the utility is installing 1,500 charging stations where people park their cars, “on campuses, work places, and shopping centers.”

Other companies are engaged in similar programs.

Renger says the market will expand as battery technology gets better and the charging infrastructure grows.

Critics say that government subsidies for electric vehicles are not needed, and Pyle, of the American Energy Alliance, says people who drive EVs can afford to do it without tax breaks.

Finding ‘the right balance’

Jessica Caldwell of the auto research site Edmunds.com disagrees, and she says online behavior shows that buyers are sensitive to price and are looking for incentives.

“People in real time are very deal oriented,” she said, “so my fear is if you take away the federal subsidy, this market is really going to collapse,” she said.

California says it has no intention of removing its subsidies.

Langer, of the American Council for an Energy-Efficient Economy, says current government fuel-and-emission standards help consumers.

“If you look at the whole time period for which the standards were adopted under the last administration, that’s model year 2012 through 2025,” she said, “the consumer savings from buying less gasoline exceed a trillion dollars.”

But critics like Pyle ask, “What is the right balance, and who makes those choices, the government, or consumers and the auto industry together?”

He applauds Trump’s goal of improving the productivity of the energy and auto industries.

Twelve other states and the U.S. capital now follow the California standards, and if federal rules are weakened, car makers confusingly could face two different sets of vehicle standards, one based on California’s rules and one on Washington’s.
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Trump administration trade officials want a revamped North American Free Trade Agreement to improve access for U.S. farm products, manufactured goods and services in Canada and Mexico, said lawmakers who met with them Tuesday.

Members of the House Ways and Means Committee met with Commerce Secretary Wilbur Ross and acting U.S. Trade Representative Stephen Vaughn to discuss the administration’s plans for renegotiating the 23-year-old trade deal.

Representative Bill Pascrell, a New Jersey Democrat, said Ross told lawmakers in the closed-door session that the administration was still aiming to complete NAFTA renegotiations by the end of 2017.

‘Ambitious’ schedule

That time frame is viewed by some members as “ambitious,” especially because it is not clear when the administration will formally notify Congress of its intention to launch NAFTA renegotiations, Pascrell said.

The notification will trigger a 90-day consultation period before substantial talks can begin. Tuesday’s meeting was a legal requirement to prepare the notification and preserve the “fast track” authority for approving a renegotiated deal with only an up-or-down vote in Congress.

President Donald Trump has long vilified NAFTA as draining millions of manufacturing jobs to Mexico, and he has vowed to quit the trade pact unless it can be renegotiated to shrink U.S. trade deficits.

Lawmakers said Ross and Vaughn discussed broad negotiating objectives, but did not get into specific issues such as U.S. access to Canada’s dairy sector or rules of origin for parts used on North American-assembled vehicles.

Key objectives

Ways and Means Committee Chairman Kevin Brady, a Texas Republican, told reporters that market access, modernizing NAFTA and “holding trading partners accountable” were key objectives articulated by Ross and Vaughn.

“They were very clear. They want to open access in ag, manufacturing and services as well, so they want this to be a 21st-century agreement,” Brady said.

Spokesmen for the Commerce Department and USTR were not immediately available for comment on the meeting.

Lawmakers said the administration has not settled on the form of the negotiations, whether NAFTA will remain a trilateral agreement or whether it would be split into two bilateral trade deals.

“My sense is that they are not prejudging the form. They are focused on the substance of the agreement itself with Mexico and Canada,” Brady said.

Some lawmakers expressed frustration that the Trump officials were short on specific answers.

“I wouldn’t exactly call this meeting as moving the ball forward very much,” said Representative Ron Kind, a Wisconsin Democrat.
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Brazil’s federal police on Tuesday raided a brokerage in Rio de Janeiro which they allege helped launder money for corrupt former executives of state-run oil firm Petrobras, as part of their sprawling “Car Wash” anti-graft probe.

Police said they searched the offices of the Advalor Distribuidora de Titulos e Valores brokerage firm in Rio, which they allege facilitated the movement of bribes from big construction firms to the then-Petrobras executives, often to their overseas bank accounts.

A person who answered the phone at Advalor’s Rio de Janeiro office did not respond to requests for comment.

Goncalves arrested

Former Petrobras executive Roberto Goncalves was arrested in Tuesday’s operation on the order of federal judge Sergio Moro, who oversees Operation Car Wash.

Police allege Goncalves received at least $5 million in bribes paid into overseas bank accounts.

The arrest warrant issued by Moro states that Goncalves had at least five Swiss bank accounts. In just one of those, he received $3 million in bribes from construction giant Odebrecht, according to police.

Allegedly took bribes for several projects

Goncalves allegedly took bribes in connection with several projects, one of the largest being a contract awarded to a consortium composed of Odebrecht and UTC Engenharia for work on the Comperj refinery outside Rio de Janeiro.

He does not yet face any formal charges. Under Brazilian law, only prosecutors can level charges. The prosecutor’s office did not respond to request for comment about Goncalves’ case.

A lawyer for Goncalves could not immediately be reached.
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U.S. consumer confidence, home prices, and the trade deficit all improved, according to economic reports published Tuesday.

Consumer confidence hit a 16-year high, as consumers said they were more confident about getting or keeping jobs and the economic outlook in general. The Conference Board said its index jumped more than nine percentage points in March.

Experts track consumer attitudes for clues about the consumer spending that drives most U.S. economic activity.

A separate report by S&P Case-Shiller showed home prices rose sharply over the past 12 months, increasing at the fastest pace since July 2014.  Some buyers may have speeded up home purchases to avoid further expected interest-rate hikes.  Experts say prices are rising in part because demand for homes is outstripping the supply.

In a separate report, the Census Bureau said the trade deficit shrank as imports dropped sharply. The deficit means that U.S. consumers buy more from foreign companies than Americans are selling to customers abroad.
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Ford Motor Co. is investing $1.2 billion in three Michigan facilities, including an engine plant where it plans to add 130 jobs.

President Donald Trump, who has pressured automakers to invest more and create jobs in the U.S., applauded the move Tuesday in an early morning tweet.

“Big announcement by Ford today. Major investment to be made in three Michigan plants. Car companies coming back to U.S. JOBS! JOBS! JOBS!,” Trump tweeted hours ahead of the announcement.

The investments were in the works well before Trump took office, however. Ford announced plans to upgrade some of its Michigan plants in November 2015 as part of a new contract with the United Auto Workers union.

Ford Americas President Joe Hinrichs said the company told the White House about the investments Tuesday morning. Hinrichs said it’s not unusual for the company to reach out to state and national political leaders before such an announcement.

Hinrichs said Tuesday’s announcement was timed to a state meeting where officials approved nearly $31 million in grants and 15-year tax exemptions for Ford.

Ford will spend $850 million to upgrade the Michigan Assembly Plant next year to build the Ford Ranger midsize pickup and Ford Bronco SUV. Ford plans to build the Ranger starting at the end of 2018 and the Bronco starting in 2020.

The suburban Detroit plant currently makes small cars, which are moving to a plant in Mexico. Trump has needled Ford and other automakers in the past about plans to move small car production to Mexico. Amid slowing sales of smaller vehicles, Ford did scrap plans for a brand new plant in Mexico, but will continue to build small cars at an existing facility there.

Hinrichs said the Michigan Assembly Plant will operate on two shifts unless demand dictates that a third shift be added. The plant used to operate on three shifts, but it cut a shift and 673 factory workers in 2015 because of slumping sales of small cars.

Ford will spend $150 million to upgrade its Romeo Engine Plant outside Detroit. The company says it will create or retain 130 jobs at that plant, which will make components for a new engine.

Ford also is spending $200 million on a data center that will store information collected from self-driving and connected cars. The data center will be located at an assembly plant in the Detroit suburb of Flat Rock. Ford announced in January that the Flat Rock plant would get $700 million in upgrades and 700 new jobs to make electric and self-driving cars.

Ford shares rose 2.2 percent to $11.71 in afternoon trading.
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